Supervisory Appraiser

Clarification from the agency

This vacancy announcement is open ONLY to current/former VBA employees and VBA employees who are CTAP eligible.

Specific duties include:

• Fully responsible for the attainment of the Construction and Valuation program objectives and goals nationwide for LG
• Prepares Construction & Valuation value stream (CVVS) budget in consultation with the LGY Front Office Staff and Management Analyst in relation to requests and forecasts, in-resource planning, and in productivity programs. Applies goal-aligned predictive data analytics and production reports to ensure services are delivered efficiently, to enhance productivity and to monitor staff performance.
• Communicates and collaborates regularly, representing VA, with key stakeholders including leadership of Veteran organizations, homebuilders' associations, and representatives from various communities supporting people with disabilities.
• The incumbent is responsible for assuring timely and appropriate interaction with LGY Leader, between other businesses lines within LGY and subordinate supervisors is accomplished as needed to provide accurate and efficient service to all customers.
• Responsible for prioritizing CVVS operational concerns and coordinating with Valuation Policy and other LGY entities to ensure efficiency of operations.
• Oversees the work of VA fee panel appraisers and lenders to ensure that the potential liability of the Government is not inflated through fraud or misrepresentation or improper appraisal or mortgage lending activities.
• Provides leadership promoting the highest level of timely customer service, ensuring that services are consistently delivered accurately and efficiently to Veterans, Servicemembers and Surviving Spouses, as well as industry stakeholders.
• Allocates resources to projects and the program segments; developing, implementing, evaluating, and improving processes and procedures to monitor effectiveness, efficiency, and productivity of the CVVS, assuring that reports, decisions and contracts accurately reflect the policies and positions of VA.
• Ensures that stakeholders training plans and schedules are developed to assure the availability of training for all Construction and Valuation stakeholders nationwide. Participates in and leads largescale projects and studies that could involve business requirements for technology development, data analytics, risk management, and organizational planning, and makes recommendations to the Deputy Director, Operations, pertaining to Construction and Valuation initiatives.
• Collaborate with other members of LGY senior leadership team in designing, implementing and maintaining standards and procedures for program evaluation and accountability, work measurement, and quality control of LGY programs, including evaluating and recommending required program data elements.
• Oversees the Human Resources/personnel management program for Construction and Valuation, including the full range of human resources requirements. Through subordinate supervisors, the ADCV directs Construction and Valuation activities for positions ranging from grades GS 9 to GS 14.
• The incumbent is responsible for ensuring equal opportunity for all employees supervised in selection for training, promotions, awards, recognition, participation on teams, and other career development opportunities.
• The incumbent is responsible for conducting labor management relations in compliance with the spirit and intent of the negotiated local and master agreements and the partnership philosophy. Fosters a culture of innovation and high performance within LGY.
• The incumbent, through subordinate supervisors, monitors the work of VA fee panel appraisers and compliance inspectors to ensure that their work complies with laws, regulation, industry standards and VA policies and procedures.
• Collaborates with the LGY Training Team, Policy and Oversight to ensure staff and industry stakeholders are informed/trained on VA policies/procedures.
• Monitors CVVS performance to ascertain achievement of program goals and objectives and ensures consistency in quality and accuracy of technical services provided. Identifies and resolves performance hurdles (people, process, or technology) directly and collaboratively to ensure that all staff can perform at high-value levels, in compliance with applicable policies and procedures.

Promotion Potential: No promotion potential
Work Schedule: Full time, Monday through Friday, 8:00AM-4:30PM
Compressed/Flexible: Available
Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Appraiser; GS-15 PD#: 414360
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Required

Conditions of employment

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period OR a 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
• Selected applicants will be required to complete an online onboarding process

Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:07/07/2026.

TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS-14 grade any time in the past 52 weeks must also meet time-in-grade requirements (unless if in the commuting area and eligible for a non-competitive hiring authority such as Schedule A, VRA, or 30% or more disabled Veterans).

• For a GS-15 position you must have served 52 weeks at the GS-14 level.
• If you are a current VBA employee outside of the commuting area seeking reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-14 (or higher) and the promotion potential of your current position must be at least None.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. These requirements also apply to former Federal employees applying for reinstatement and those applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:
GS-14 Grade Level:

• Specialized Experience: GS-15 Level: 1 year of specialized experience related to this position which was equivalent to the GS-14 level. Specialized experience is defined as thorough knowledge and demonstrated expertise of appraisal practices for residential properties, as well as experience dealing with Construction and Valuation policies and procedures. Extensive experience supervising and leading a team of professional, technical, and support personnel to plan, organize, and manage resources and personnel according to Agency and Departmental regulations, ensuring effective achievement of mission objectives.
• Education Substitution: There is no educational substitution for the GS-15 grade level experience.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: The work is primarily sedentary. Some carrying of light items may be required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

• Technical Skill- Possesses the requisite technical knowledge and subject matter expertise to consistently produce timely, high-quality work. Is considered a strong contributor in his or her domain.
• Agility and Resilience- Anticipates and adapts to change, new ideas, new information, and new conditions. Is committed to continuous improvement. Deals effectively with pressure and remains optimistic and persistent, even under adversity.
• Conflict Management- Manages and resolves conflicts, confrontations, and disagreements in a positive and constructive manner to minimize negative personal impact.
• Accountability- Ensures that employees are appropriately recruited, selected, appraised, trained, and retained. Takes swift action to address performance- or conduct-based deficiencies in employees supervised. Holds self and others accountable for measurable high-quality, timely, and cost-effective results.
• Strategic Thinking- Formulates effective strategies consistent with the business and competitive strategy of the organization in a global economy. Examines policy issues and strategic planning with a long-term perspective. Determines objectives and sets priorities; anticipates potential threats or opportunities.
• Influencing/Negotiating- Persuades others to accept recommendations, cooperate, or change their behavior or opinion. Resolves points of difference by finding mutually acceptable solutions through compromise and agreement.
• Manages Resources- Selects, acquires, stores, and distributes resources such as materials, equipment, or money.
• Partnering- Develops networks and builds alliances. Collaborates across boundaries to build strategic relationships and achieve common goals
• Planning and Evaluating- Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Conflict Management
• Influencing/Negotiating
• Manages Resources
• Partnering
• Planning and Evaluating

To apply for this position, you must provide a complete Application Package to include the documents detailed below. Resumes may not exceed two pages and must be legible for review of eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume and supporting documentation will be verified. Failure to submit the documents as specified may result in loss of consideration for this job announcement.

• Resume:
  • Contact Information:
    • Name and how best to contact you, including email address and phone number
  • Relevant Work Experience:
    • For each relevant work experience, make sure you include:
      • Job Title and Employer (including series and grade for any Federal positions)
      • Start and end dates with month/year (e.g., 05/2019 - 08/2022)
      • The number of hours you worked per week
    • Ensure work experience descriptions are aligned with the job announcement and address all required qualifications. Brief descriptions should demonstrate your ability to perform the tasks at the required level as stated in the job announcement
  • Optional Details:
    • When relevant, include:
      • Current Security Clearance
      • Job-related training
      • Language skills
      • Organizations and affiliations
      • Professional publications
      • Eligibility for special programs (e.g., military spouses, individuals with disabilities, etc.)
• Current Federal Employees:
  • A copy of your most recent NON-award SF-50. The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
  • Your SF-50 reflecting when you entered your highest grade To verify you meet Time-in-Grade requirements, also submit a SF-50 reflecting when you entered your highest grade held (e.g. Promotion, Appointment, etc.).
• Current VBA Employees: If you are seeking a reassignment/change to lower grade, you must submit a copy of your most recent SF-50 (non-award) AND the SF-50 placing you into your current position.
• Veterans: Member-4 DD-214 and disability rating letter (if applicable)
  • If you are currently on active duty to be released within 120 days, you may submit an armed forces certification in lieu of a Member-4 DD-214.

Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.

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