Clarification from the agency

This position is open to all U.S. Citizens or U.S. Nationals. Note: Federal employees with permanent status or individuals eligible for special appointing authorities may also apply to Job Announcement #26R-SC-313292-MPA-FM More than one selection may be made from this announcement.

The Assistant Supervisory Facility Operations Specialist serves under the Zone Facilities Manager. 

In this position, you will:

• Plan and carry out building management and facilities operations and maintenance.
• Supervise from 15 to 100 permanent SI employees (building services workers, equipment operators, maintenance mechanics, crafts and trades, administrative staff and operating engineers) as well as contractor services.
• Develop and plan staffing requirements, work schedules, priorities, training, and evaluation of all subordinate staff for improving employee skills.   

• Strategize and coordinate information from the automated facility system to manager reimbursable work, work tickets and requests for building services for the tenants of units.

• Update and obtain reports and perform analyses through the use of the automated database system.

• Coordinate between occupants and support units for all work requests, including crafts and trades, custodial, laborer, communication services, etc. Provide oversight of coordination for receiving, evaluating, directing, processing, and following up on all work requests from occupants. Review all work requests for consistency with facility standards and policy as regards safety, security, design and appearance, facility engineering and collections management.
• Provide information and liaison regarding physical plant programs and related matters to occupants of facilities, the SI at large, and visitors.

Conditions of employment

• Pass Pre-employment Background Investigation
• May need to complete a Probationary Period
• Maintain a Bank Account for Direct Deposit/Electronic Transfer
• Males born after 12/31/59 must be registered with Selective Service.

Conditions of Employment

Qualification requirements must be met by the closing date of the announcement.

For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions on OPM website.

Qualifications

Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-9 level in the Federal Service.  For this position, specialized experience is defined as administrative management, leadership, communications, facility management to include cleaning, and overall building maintenance and customer service for the tenants/occupants.

Your resume must be no more than two (2) pages and should clearly demonstrate how your experience aligns with the responsibilities and specialized experience required for this position. Do not copy language directly from the vacancy announcement, as you will be deemed ineligible for consideration. Instead, provide detailed, descriptive information about your actual experience.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Or Education: 

Ph.D. or equivalent

or

3 full years of progressively higher-level graduate education leading to such a degree

or

LL.M., if related

Or a Combination: Education and experience may be combined to meet the basic qualifications. For a full explanation of this option please see the Qualification Standards. Special Instructions for Foreign Education: If you are qualifying by education and/or you have education completed in a foreign college/university described above, it is your responsibility to provide transcripts and proof of U.S. accreditation for foreign study. For instructions on where to fax these documents, see the "Required Documents" section of this announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants for this position may be evaluated in multiple stages. The first stage is an evaluation of your responses to the online multiple-choice questions that assess your experience, education, and/or training for the job related competencies below:

• Knowledge of Facility Management principles, issues, methods, and problems related to building management and facilities operations and maintenance
• Ability to supervise, manage and motivate a diverse range of personnel.
• Knowledge of techniques and skills involved in facility management including building maintenance and operations, cleaning, construction. 
• Skill in development implementation, application, and maintenance of computerized methods of planning, financial management, facilities management and environmental control systems
• Ability to communicate clearly and concisely in writing, to a wide range of individuals and organizations (i.e. memos, reports and emails).
• Ability to communicate clearly, concisely and persuasively in speech to a wide range of individuals and organizations

Applicants who meet or exceed minimum qualifications will be assigned to one of three category groups based on job-related criteria:

• Best Category - Meets the minimum qualification requirements and excels in most of the job related competencies above.
• Better Category - Meets the minimum qualification requirements and satisfies most of the job related competencies above.
• Good Category - Meets the minimum qualification requirements, but does not satisfy most of the job related competencies above to a substantive degree.

This category rating process does not add veterans' preference points or apply the "rule of three", but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. A selecting official may make selections from the highest quality category (Best Category) provided no preference eligible in that category is passed over to select a non-preference eligible in that category unless the requirements of 5 U.S.C. 3317(b) or 3318(b) are satisfied. Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher. Applicants who have not submitted a resume in the USAjobs system and/or have not answered all of the vacancy questions will not be considered for this position.

Important Note:

Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.

Your application package should include the following documents:

• Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), and hours worked per week, for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position.

  For assistance with creating a resume, please click USAJOBS Help Center - How do I write a resume for a federal job?
• Proof of Veteran's Preference - DD214 (Member 4 Copy), if you are a veteran. Additionally, applicants claiming 10-point preference must complete Standard Form (SF) 15, Application for 10-Point Veteran Preference, as well as additional documentation required by the SF-15, such as a VA letter.
• Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
• Proof of U.S. accreditation for foreign study, if applicable.

Next steps