Supervisory Audiologist - Associate Chief of PMRS

Clarification from the agency

*Open to current, permanent federal employees of the Salem VA Physical Medicine and Rehabilitation Service Line ONLY. *NOTE: The 2-page Resume requirement does not apply to this position.

Duties include but are not limited to:

• Assists the Chief in the direction, coordination, and oversight of all administrative and clinical inpatient and outpatient operations within PMRS, including programs in audiology, speech pathology, physical therapy, occupational therapy, recreational therapy, music therapy, kinesiotherapy, PM&R physician clinics, and other ancillary/support services.
• Collaborates on establishing departmental priorities consistent with facility, VISN, and national VHA goals; supports integration of evidence-based practices.
• Contributes to the development, implementation, and revision of policies, procedures, and protocols to ensure safe, high-quality patient care and compliance.
• Provides direct patient care as a licensed Audiologist to maintain clinical competence and clinical privileges in accordance with VA, facility, and accrediting standards.
• Conducts comprehensive audiologic evaluations, including diagnostic tests for hearing, tinnitus, and balance disorders, using advanced audiometric technologies and evidence-based protocols.
• Monitors, evaluates, and documents patient progress; revises treatment plans when necessary and ensures timely, complete, and accurate documentation in compliance with VA policy and regulatory standards.
• Provides patient and caregiver education regarding hearing health, tinnitus management, balance strategies, amplification options, and communication strategies to enhance engagement and safety.
• Acts as a clinical instructor or preceptor for audiology students, residents, and fellows, and participates in ongoing staff education and in-service training.
• Assists in developing/tracking clinical, operational, and financial metrics; supports corrective actions to improve quality, safety, efficiency, productivity, and satisfaction.
• Collaborates with facility practice managers and other service leaders to coordinate PMRS interests and activities, maximizing performance in relation to VHA and facility metrics.
• Participates in recruitment strategies and onboarding of new staff; assists with mentorship and career development efforts to promote retention.
• Provides direct supervision to assigned PMRS staff, including subordinate supervisors, clinicians, technical, and administrative personnel, as delegated by the Chief.
• Executes personnel actions and manages reasonable accommodations, disciplinary actions, and resolves staff complaints in accordance with law, policy, and union agreements.
• Facilitates or leads education regarding new technologies, clinical practices, compliance, and policy changes.
• Ensures adequate coverage and timecard certification in accordance with VHA/facility policies.
• Fosters a respectful, non-discriminatory workplace, ensures staff awareness of related rights/obligations.
• Ensures PMRS provides timely, effective, and courteous service to Veterans, family members, and VA colleagues.
• Aids the Chief in preparing, monitoring, and managing the PMRS operating budget, including labor, supplies, equipment, and contract services.
• Serving as a member and/or chair of facility or VISN committees as delegated by the Chief; or represents PMRS on programs, workgroups, or committees.
• Collaborates with clinical and administrative services to enhance patient flow, care transitions, and cross-service initiatives.
• Notifies Chief of reportable events or circumstances.

Work Schedule: Monday - Friday, 7:45am-4:30pm
Telework: Ad-hoc
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical evaluation.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Education: Doctor of Audiology (AUD) from an audiology program recognized by the Accreditation Commission for Audiology Education (ACAE) or Council on Academic Accreditation (CAA) of the American Speech-Language-Hearing Association (ASHA). HR office staff and management officials may verify a program's accreditation from ACAE at acaeaccred.org and CAA at caa.asha.org.
• OR
• Other doctoral degree in hearing science or a directly related field from an institution accredited by an accrediting institution recognized by the U.S. Department of Education.

NOTE: Effective January 1, 2007, the CAA in Audiology and 3 Speech- Language Pathology of ASHA accredits only doctoral degree or AUD programs in audiology.

• Licensure. Individuals must hold a full, current, and unrestricted license to practice audiology at the doctoral level in a United States state, territory, commonwealth, or the District of Columbia.

(1) The Under Secretary of Health, or designee, may appoint a candidate without a license who will be assigned to a research, academic, or administrative position with no patient care responsibilities. In such instances, HR office staff can only appoint these candidates in exceptional circumstances where their credentials demonstrate high professional attainment or expertise in the specialty area.
(2) All audiologists who perform compensation and pension examinations perform direct patient care duties and must possess a full, current, and unrestricted license to practice audiology and must meet the experience requirements under Section 2. D. See 38 C.F.R. § 4.85.May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

NOTE: Your resume must include job title, duties listed for each position, month and year start/end dates AND hours worked per week.

Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates:

Supervisory Audiologist, GS-14
Experience: At least three years of experience as a professional audiologist, with at least one year comparable to the next lower grade level, must fully meet the KSAs at that level.

Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate the following KSAs:

• Skill in promoting collaboration to accomplish goals.
• Skill in translating management goals and objectives into efficient service operations.
• Skill in balancing operational resources to ensure appropriate delivery of service operations.
• Ability to supervise a diverse staff.
• Ability to effectively interact and collaborate with local, VISN and/or national leadership.
• Ability to establish and monitor productivity standards, production and performance priorities to achieve management goals and objectives.

Preferred Experience: 3 years of Supervisory experience.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-14. The actual grade at which an applicant may be selected for this vacancy is GS-14.

Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:

• Long-form resume/Curriculum vitae (CV)
• SF-50/ Notification of Personnel Action

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

• Cover Letter
• License
• Long-form resume/Curriculum vitae (CV)
• Other (1)
• Professional Certification
• SF-50/ Notification of Personnel Action
• Transcript

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

Veterans' preference does not apply for internal or other current permanent Federal agency employees.

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