Supervisory Audiologist (Service Chief) Job in Fayetteville, NC

Vacancy No. CBTA-12746554-25-KL Department Veterans Health Administration
Salary $105,383.00 to $137,000.00 Grade 13 to 13
Perm/Temp Permanent FT/PT Full-time
Open Date 6/11/2025 Close Date 6/16/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Fayetteville, NC


Summary

This position is located in the Audiology and Speech Pathology Service at the Fayetteville, NC VAMC. The duties are carried out throughout the Medical Center including all clinical and patient care areas involved with the service. This position serves as a Service Chief managing stand-alone services, product lines or service lines; typically have line and staff authority for resource allocations within the area of responsibility and ensures the efficient operation of the organizational unit.

This job is open to

Clarification from the agency

Open only to current regular, full-time, permanent VISN 6 VA employees.

Duties

Principle Duties and Responsibilities:

A Supervisory Audiologist in this position serves as a Service Chief and has overall responsibility for a service-level department, or its organizational equivalent for a small or mid-sized facility. Responsible for general supervision of clinical and/or training programs, and overall technical and administrative oversight for operations within the service.

Encompasses overall responsibility for the service-level department and full responsibility for clinical practice, program management, education, human resource management and supervision for the service, as appropriate; autonomously manages substantive parts of specialized, complex, professional services that significantly impact Veterans' care. Provides leadership with objective, independent assessments and recommendations for policy, operational and administrative issues and initiatives requiring decision and action.

Responsible for planning, assessing, and evaluating programs to ensure coordination between care delivered by the program and the overall delivery of health care within the facility; interprets and processes a wide variety of data related to program planning and the specialized needs of the Veteran, the service, and the medical center.

Assures compliance with accrediting agency and regulatory requirements and corrective action is initiated as needed; ensures policies or issues have been fully coordinated, vetted, and staffed. Advises leadership on policy implications, key issues and relationships to internal and external interest groups and recommend courses of action.

Maintains interdepartmental relationships with other services to accomplish medical center goals; coordinates and negotiates resolutions to complex problems. May prepare special reports and responses, Congressional responses, briefing papers, issue briefs and decision papers for the medical center leadership, which may be highly sensitive, confidential and of a complex nature as requested.

Responsible for professional and administrative management of an assigned area, including budget execution. Develops policies and procedures and may develop performance standards, position descriptions and functional statements. Conducts performance appraisals and perform other clinical and administrative responsibilities related to the management of staff to ensure that the mission of the service and the medical center has been satisfied.

May set training objectives and delegate responsibilities to subordinate sections.

Evaluates programs to ensure efficient and appropriate integration of care.

Develops contingencies and aligns resources to achieve program goals.

Effectively interprets and applies facility, VISN and national audiology and speech pathology services policies.

Effectively creates service-level policies and priorities to align with facility strategic plan.

Supervises professional staff.

Work Schedule: Monday-Friday, 8:00am-4:30pm
Telework: Not available
Virtual: This is not a virtual position.
Functional Statement #: GS-0665-13 Supervisory Audiologist

Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • You may be required to serve a probationary period.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

Qualifications

Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Education: Doctor of Audiology (AUD) from an audiology program recognized by the Accreditation Commission for Audiology Education (ACAE) or Council on Academic Accreditation (CAA) of the American Speech-Language-Hearing Association (ASHA). OR Other doctoral degree in hearing science or a directly related field from an institution accredited by an accrediting institution recognized by the U.S. Department of Education.
  • Licensure: Individuals must hold a full, current, and unrestricted license to practice audiology at the doctoral level in a United States state, territory, commonwealth, or the District of Columbia.

Grade Determinations:
  • Supervisory Audiologist, GS-13: Experience: At least two years of experience as a professional audiologist, with at least one year comparable to the next lower GS-12 grade level.
  • Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition to the KSAs required at the GS-12 full performance level, the candidate must demonstrate the KSAs identified below.
    • Skill in conflict resolution to facilitate positive working relationships between employees, team leaders, and managers.
    • Skill in applying evidence-based practices in a professional area.
    • Ability to analyze organizational and operational challenges to develop and implement solutions.
    • Ability to develop the abilities and strengths of current employees.
    • Ability to balance responsibilities, set priorities, and delegate tasks to meet multiple deadlines.
    • Ability to analyze data to manage workload, quality, performance, and productivity within the section.
Preferred Experience: VA Supervisory experience/ Leadership program experience

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Physical Requirements: This position requires visual acuity, keen hearing, clear distinctive speech, and manual dexterity. This position requires mostly periods of continued walking, standing, stooping, sitting, bending, pulling, and pushing. Transferring patients and objects may be required. The incumbent may be exposed to infected patients and contaminated materials and may be required to don protective clothing in isolation situations. The incumbent may occasionally be exposed to patients/residents who are combative secondary to delirium, dementia, or psychiatric disorders. The incumbent must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on stakeholder needs.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

Resume Reminder- To be considered, your resume must include the following information for each job listed:

  • Job Title & Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Supervisor name and contact information
  • Series and Grade, if applicable, for all Federal positions you have held
SF-50 (Notice of Personnel Action). IMPORTANT! You MUST provide your most recent SF-50. Failure to include your SF-50 will result in non-consideration of your application.

Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • Resume
  • SF-50/ Notification of Personnel Action


The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • License
  • Other (1)
  • PCS Orders
  • Performance Appraisal
  • Professional Certification
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript


Veterans' Preference: Veterans' preference does not apply for internal or other current permanent Federal agency employees.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 06/16/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12746554.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Agency contact information

Kathryn 'Beth' Lasasso
Address
Fayetteville NC VA Medical Center
2300 Ramsey Street
Fayetteville, NC 28301
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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