Supervisory Audiologist - Service Chief Job in Salt Lake City, UT

Vacancy No. CBSU-12769952-25-MC Department Veterans Health Administration
Salary $124,531.00 to $161,889.00 Grade 14 to 14
Perm/Temp Permanent FT/PT Full-time
Open Date 7/24/2025 Close Date 8/4/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Salt Lake City, UT


Summary

The duties and responsibilities of the Chief, Audiology and Speech Pathology Services are carried out throughout the Salt Lake City, UT, VA Healthcare System, including the Community Based Outpatient Clinics. Incumbent is responsible for managing administrative and clinical standards of practice within the area of responsibility. This includes overseeing business processes and organizational policies directly related to the area of responsibility.

This job is open to

Clarification from the agency

This position is ONLY open to current, permanent Department of Veterans Affairs employees at the Salt Lake City facility and its respective CBOC's.

Duties

  • Develops, manages, implements, and ensures compliance with policies and procedures for Audiology and Speech Pathology services.
  • Translates management goals and objectives into well-coordinated and controlled service operations.
  • Plans and assigns work to be accomplished by subordinates, setting priorities, and preparing schedules for completion of work and appropriate coverage within the service.
  • Approves employee leave and overtime requests.
  • Gives advice, counsel, or instruction to subordinate personnel on work and administrative matters.
  • Evaluates employee performance and makes recommendations for appointments, advancements, or reassignments of subordinates.
  • Oversees developmental and training needs of subordinates and provides or makes provision for such development and training.
  • Hears and resolves complaints of subordinates.
  • Recommends and/or takes disciplinary action where appropriate.
  • Interviews and selects candidates for Rehabilitation vacancies.
  • Ensures appropriate orientation of new employees in the service.
  • Adheres to the pillars, principles, and values of a High Reliability Organization.
  • Reviews performance data and customer service/ patient satisfaction input to develop or adjust procedures to continually improve processes.
  • Provides a wide range of audiology assessments, tests, and interventions.
  • Provides education to patients, family members, and significant others.
  • Assumes professional responsibility for clinical assessment findings, patient care decisions, and documentation.
  • Provides consultation to other professional staff within VHASLC and to community providers, concerning clinical findings and appropriate treatment plans for patients.
  • Develops, implements, and documents treatment plans for patients.
  • Functions as a member of the VHASLC Medical Staff, with clinical privileges and license to practice independently.
  • Provides clinical supervision and instruction for audiology fellows and oversight for speech pathology fellows.
  • Completes formal written evaluations in a timely manner as required by the training program.
  • Provides A&SP orientation to new service employees as well as medical staff.
  • Provides patient and family education.
  • Provides periodic educational presentations within areas of expertise.

Work Schedule: Monday-Friday 7AM to 3:30PM or 7:30AM to 4PM
Telework: May be available on an ad-hoc basis as determined by the agency policy.
Virtual: This is not a virtual position
Functional Statement #: 59116-O
Relocation/Recruitment Incentives: Not Available
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure: Required

Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • You may be required to serve a probationary period.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

Basic Requirements:

United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

English Language Proficiency: Audiologist candidates must be proficient in spoken and written English as required by 38 U.S.C. § 7403(f).

Education: Must have a doctor of audiology (AUD) from an audiology program recognized by the Accreditation Commission for Audiology Education (ACAE) or Council on Academic Accreditation (CAA) of the American Speech-Language-Hearing Association (ASHA).

OR

Other doctoral degree in hearing science or a directly related field from an institution accredited by an accrediting institution recognized by the U.S. Department of Education.
  • NOTE: Effective January 1, 2007, the CAA in Audiology and Speech- Language Pathology of ASHA accredits only doctoral degree or AUD programs in audiology.
  • Foreign Education: To be creditable, education completed outside the U.S. must have been submitted to a private organization specializing in the interpretation of foreign educational credentials. Such education must have been deemed at least equivalent to that gained in conventional U.S. programs.
Licensure: Individuals must hold a full, current, and unrestricted license to practice audiology at the doctoral level in a United States state, territory, commonwealth, or the District of Columbia.


Grade Determinations:

GS-14 Experience: Must have at least three years of experience as a professional audiologist, with at least one year comparable to the next lower grade level of GS-13 and must fully meet the KSAs at that level.

GS-13 Demonstrated Knowledge, Skills, and Abilities (KSAs):
  • Skill in communicating established performance benchmarks to a service or equivalent organizational department.
  • Skill in implementing continual performance improvement activities to meet performance benchmarks.
  • Ability to perform a full scope of managerial responsibilities.
  • Ability to lead audiologists, speech-language pathologists, and/or other professionals within associated disciplines.
  • Ability to develop contingencies to ensure continual service operations.


GS-14 Knowledge, Skills, and Abilities (KSAs): In addition to the experience above, the candidate must demonstrate the following KSAs:
  • Skill in promoting collaboration to accomplish goals
  • Skill in translating management goals and objectives into efficient service operations
  • Skill in balancing operational resources to ensure appropriate delivery of service operations
  • Ability to supervise a diverse staff
  • Ability to effectively interact and collaborate with local, VISN and/or national leadership
  • Ability to establish and monitor productivity standards, production and performance priorities to achieve management goals and objectives
Assignment: Supervisory audiologists spend 25% or more of their time providing technical and administrative supervision. Supervisory audiologists in this assignment serve as service chiefs. Audiologist service chiefs at this level typically manage programs in Complexity Level 1 (high complexity) facilities. The service or organizational entity is a major component of the medical center and the services or programs supervised are highly professional, technical, and complex. They are responsible for all professional, management, and administrative aspects of the service or organizational entity. They have broad and overall responsibility for a service-level organizational unit and have full responsibility for clinical practice, program management, education, human resources management and supervision for the service. They autonomously manage substantive parts of specialized, complex, professional services that significantly impact Veterans' care. They provide leadership with objective, independent assessments and recommendations for policy, operational and administrative issues and initiatives requiring decision and action. They monitor work performance to ensure that requirements are satisfied; interpret and process a wide variety of data related to program planning and specialized needs of the Veterans, the service and the medical center; and ensure policies or issues have been fully coordinated, vetted and staffed. Audiologist service chiefs advise executive leadership on implications, key issues, and relationships to interest groups (both internal and external) and recommend courses of action. They coordinate and negotiate resolutions to complex problems. They assure compliance with accrediting agencies and regulatory requirements and corrective action is initiated as needed. They are responsible for professional and administrative management of an assigned area, including budget execution. They maintain interdepartmental relationships with other services to accomplish medical center goals. They may prepare special reports and responses, Congressional responses, briefing papers, issue briefs, and decision papers for the medical center leadership, which may be highly sensitive, confidential and of a complex nature. They develop policies and procedures and may develop performance standards, position descriptions, and functional statements. They monitor the clinical performance of staff, conduct performance appraisals, perform other clinical, and administrative responsibilities to ensure that the mission of the service and the medical center has been satisfied. They may set training objectives for staff and delegate responsibilities to subordinate sections.


Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.


Physical Requirements: The work requires an ongoing mix of sitting, standing, walking, bending, and carrying light weight items. Many of the positions major duties require a high degree of manual dexterity and accuracy. All patient care activities require PC keyboard and mouse use for data entry in the electronic patient record. In some instances, interaction with patients, caregivers, and staff can become intense, and the employee may be placed in a position of stress.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • License
  • Resume
  • SF-50/ Notification of Personnel Action



The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

  • Cover Letter
  • License
  • Other
  • Professional Certification
  • Resume
  • SF-50/ Notification of Personnel Action
  • Transcript



Veterans' preference does not apply for internal or other current permanent Federal agency employees.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 08/04/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12769952.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Agency contact information

VISN 19 HR Contact Center
Address
VA Salt Lake City Health Care System
500 Foothill Drive
Salt Lake City, UT 84148
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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