Supervisory Aviation Safety Inspector, Frontline Manager, FedEx CMO, CESD23 Job in Memphis, TN

Vacancy No. ACE-FS-25-KJCCE75-95588 Department Federal Aviation Administration
Salary $110,673.00 to $171,576.00 Grade J to J
Perm/Temp Temporary FT/PT Full-time
Open Date 7/2/2025 Close Date 7/11/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Memphis, TN


Summary

As a supervisor/manager, the selectee for this position will be eligible to receive a Manager Performance Incentive (MPI) provided eligibility requirements noted in agency policy are met. The MPI is an annual lump-sum incentive payment that considers agency performance, the manager's individual performance, and available funding.

Serves as a Front Line Manager within a Flight Standards office/branch, who reports to a middle Manager.

This job is open to

Clarification from the agency

Current AVS & AMA-200 Agency Permanent Employees ONLY

Duties

The Front Line Manager is responsible for aviation safety activities in a complex and dynamic environment. Manages and monitors individual and team performance standards with organizational initiatives, goals, and objectives by providing feedback, acknowledging achievement, and addressing performance deficiencies. Incumbent has full authority and responsibility to make all decisions and take action in the assigned program areas, subject to the manager's administrative review. Higher-level management reviews performance periodically by utilizing/reviewing work products, status reports, and organizational measures in place to ensure timeliness, policy compliance, and overall alignment with the Flight Standards Service.

Directs the work of subordinate employees at the organizational unit level creating appropriate expectations for achieving intended results. Managerial duties include planning, organizing, setting priorities; assigning and allocating work for a group, or team; monitoring and evaluating performance; coaching and developing employee capabilities; approving leave; and taking or recommending corrective/disciplinary action, as appropriate. Defines/redefines priorities as needed while meeting changing demands. Delegates the work that is appropriate for others under their direct supervision. Identifies relevant stakeholders associated with the work of the unit or branch and engages to receive feedback on unit performance, relationships and individual well-being. Creates partnerships exemplified by mutual respect, productive conflict, and effective action taking to address service issues. Encourages teamwork within the unit or branch exemplified by ensuring individuals are working with others beyond their area of expertise, specialty or job role to collect and consider other views and perspectives.

Applies a comprehensive knowledge of the technical aspects of the directed work, typically governed by Federal Aviation Regulations, established guidelines, policies, and procedures. Faces challenges or barriers, taking time to consider and discuss a range of relevant views from direct reports, peers and others. Takes actions to address impediments to success for individuals, group or team. Creates, communicates and reinforces clarity of direction for individuals. Views questions from direct reports as opportunities to clarify direction, learn, and grow. Builds and maintains external stakeholder trust and confidence. Works collaboratively to resource and achieve critical priorities effectively across functions and cultures. Works collaboratively with stakeholders and service providers in designing and providing a sound business case to next-level manager for fiscal and human resource needs that support individual direct reports and the unit, group, or team, aligning with the expectations of Flight Standards (FS).

Contributes views, perspective, and experience as a member of the office, branch, or division leadership team. Anticipates changes that affect organizational vision, and assists in developing new policies and procedures. Develops strategies to implement organizational change. Demonstrates a positive attitude to achieving results, quickly recovering from setbacks, and learning from experience. Models creative thinking and innovation. Selects or recommends selection of non-supervisory employees for positions in the unit. Ensures direct reports are competent in their role and range of responsibility. Provides guidance and mentoring to enhance employee’s knowledge and ability. Provides coaching for development and uses influence to support employee performance and growth while providing effective feedback. Demonstrates leadership and commitment to the FAA model EEO program. Ensures equal opportunity for all employees or applicants through compliance with applicable laws and regulations to eliminate discrimination, harassment, and retaliation.

Requirements

Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents).
  • Selectee will be required to report to a FAA/AVS facility.
  • A one-year supervisory/managerial probationary period may be required.
  • Applicants MUST submit all required certificates (See Required Documents).
  • This is not a 100% telework position. Situational telework may be available based on the needs of the office.
  • This is a NTE 2 years position - this position may be extended, terminated or made permanent without further competition.

Qualifications

General Requirements for All Positions:

  1. Not more than two separate incidents involving Federal aviation regulations violations in the last 5 years;
  2. Valid State driver's license;
  3. Fluency in the English language;
  4. No chemical dependencies or drug abuse that could interfere with job performance; and
  5. High school diploma or equivalent.

Medical Requirements for All Positions:

Applicants must be physically able to perform the duties of the Aviation Safety Inspector position in a safe and efficient manner, with or without a reasonable accommodation. The minimum medical requirements include the following requirements:

  1. Have good distant vision in each eye and be able to read, without strain, printed materials the size of typewritten characters (glasses and contact lenses permitted);
  2. Have the ability to hear the conversational voice (hearing aid permitted); and
  3. Not have any physical condition that would cause them to be a hazard to themselves or others that would interfere with their ability to fly as passengers in a variety of aircraft.

In addition, applicants for positions that require participation in the operation of the aircraft must:

  1. Possess a valid second – class medical certificate in accordance with FAA regulations; and
  2. Pass recurrent medical examinations as prescribed by the FAA.

Applicants not requiring valid second-class medical certificates who are tentatively selected will be required to:

  1. Provide documentation from a board-certified physician certifying that they meet the minimal medical requirements; or
  2. Individuals who do not meet the minimum medical requirements but who are otherwise qualified will receive an individualized assessment to determine whether they can perform the essential functions of the position.

In addition, applicants must meet the Office of Personnel Management qualification standards located at the following web address: http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/1800/aviation-safety-series-1825/, for the 1825 series in any specialty.

Specialized Experience: To qualify for this position, you must demonstrate in your application that you possess at least one year (52 weeks) of specialized experience equivalent to the FV-I, FG/GS-13 level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position and is typically in or related to the work of the position to be filled. Specialized experience includes:

  • Experience monitoring and evaluating training programs for compliance with regulations and standards; experience performing investigations and recommending solutions.

Managerial Dimensions:

As a part of the Federal-Wide Hiring Reform Initiative, the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. As an applicant for this announcement, a narrative response in the text box below each Leadership and Management Dimensions is optional, however each dimension must be addressed.

In lieu of providing a narrative response below each Leadership and Management Dimension, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each. Your work history examples should be specific and clearly reflect the highest level of ability. Your answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate. You may also address the dimensions in a separate document.

Education

High school diploma or equivalent.

This is a NTE 2 years position - this position may be extended, terminated or made permanent without further competition.

Interviews: All or some or none of the candidates may be interviewed.

Selectee must report to the advertised facility.

INCOMPLETE APPLICATIONS: Please ensure you answer all questions and follow all instructions carefully. Errors or Omissions may impact your rating or may result in you not being considered for the job. Your application/resume must have your official title, grade, series and employment dates in your work history.

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA)/Leadership and Management Dimension (LMD) NARRATIVES from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a NARRATIVE response in the text box listed below each KSA/LMD.

In lieu of providing a KSA NARRATIVE response in the text box listed below each KSA/LMD, in your work history on your resume/application, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA/LMD. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Please also ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job); Duties (be specific in describing your duties); Employer's name and address; Supervisor name and phone number; Start and end dates including month and year (e.g. June 2007 to April 2008); Full-time or part-time status (include hours worked per week); & Salary. Determining length of Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible due to an incomplete application.

Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

Your work history examples should be specific and clearly reflect the highest level of ability.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

Applicants must apply online to receive consideration for this vacancy announcement. Faxed, mailed or e-mailed applications cannot be accepted. If you need to submit additional documents to supplement your on-line application, e.g. SF-50, you may upload these documents with your application in USAJOBS.

Preview Job Questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

This is not a bargaining unit position.

Links to Important Information: Locality Pay, COLA

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.



IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents

ACO applicants MUST provide a copy of their valid, unexpired Flight Instructor Certificate with single and multi-engine airplane and instrument airplane ratings and Airline Transport Pilot Certificate or Commercial Pilot Certificate with instrument airplane rating.

ACM applicants MUST provide a copy of their FAA Mechanic Certificate with airframe and power plant ratings.

All Applicants MUST provide a copy of their most recent SF-50 (Notification of Personnel Action) which verifies current position, title, series, grade, tenure, and organization of record as shown below.



If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Faxed, mailed or emailed applications/resumes will not be accepted.


You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.

IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.

We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.

Please ensure EACH work history includes ALL of the following information:
  • Job Title (include series and grade if Federal Job)

  • Duties (be specific in describing your duties)

  • Employer's name and address

  • Supervisor name and phone number

  • Start and end dates including month and year (e.g. June 2007 to April 2008)

  • Full-time or part-time status (include hours worked per week)

  • Salary (optional)


Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

Agency contact information

Karla J Canada
Phone
1 (816) 329-2672
Fax
1 (816) 329-2656
Email
karla.canada@faa.gov
Address
Federal Aviation Administration
ACE Regional HR Services Division
901 Locust Street
AHF-N400
Kansas City, MO 64106
US

Next steps

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.

Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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