Duties
This position will allow you to use your expertise in the planning and development of use of force policy, training curriculum and course material while providing oversight for a specific program area within CBP inspections, intelligence analysis, examination, and law enforcement activities. This position starts at a salary of $147,899.00 (GS-14, Step 1) to$192,275.00 (GS-14, Step 10).
The Law Enforcement Safety & Compliance Directorate (LESC)'s mission is to optimize the safety, readiness, accountability, and operational performance of CBP law enforcement personnel through developing use of force policy, maintaining appropriate controls and standards, and supplying the highest quality education and training, weapons, and other officer-safety equipment. This position supports this mission in the capacity of a Customs and Border Protection Officer (CDI) Assistant Director.
Duties include but are not limited to:
- Directing staff responsible for training and formulating, developing, and resolving use of force policy within CBP, and developing and implementing a service-wide training program for CBP law enforcement personnel
- Providing input into local and national policies and directives and serving as a point of contact for questions regarding use of force policy and training within CBP.
- Formulating recommendations for the revision of current curricula or the development of new courses, based on evaluation of training effectiveness and agency requirements
- Supporting field training requirements by developing and preparing exportable training programs, including videos, lesson plans, and study materials, to ensure timely introduction of new or revised procedures and operational concepts
- Providing advice and consultation to management regarding training system/device acquisition or modification related to the interpretation of training requirements
If going from a LEO Covered Position to a Secondary CBPO Special Retirement Covered (SRC) Position: Please be advised that when you enter on duty in this Secondary CBPO SRC position you will no longer be covered under the Special Retirement System for Law Enforcement Officers, but will only be covered under the Federal Employees Retirement System (FERS). For further information on the Secondary CBPO Enhanced Retirement Coverage, please see the
Qualifications section
If going from a Primary CBPO Special Retirement Covered (SRC) Position to a Secondary CBPO SRC Position and you have less than 3 years in a Primary CBPO SRC Position: Please be advised that when you enter on duty in this Secondary CBPO SRC position you will no longer be covered under the Special Retirement System for CBP Officers, but will only be covered under the Federal Employees Retirement System (FERS) or covered under your applicable non-special retirement system depending upon previous service. For further information on the Secondary CBPO SRC, please see the
Qualifications section.
Requirements
Conditions of employment
- You must be a U.S. Citizen to apply for this position
- Males born after 12/31/1959 must be registered with Selective Service
- Primary U.S. residency for at least three of the last five years (additional details below)
- All pre-employment processes will be conducted in English
- You may be required to pass a background investigation and/or polygraph
- CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
- You must have taken the required CBP Officer Promotional Assessment component and have a passing Total Score
- Firearm Requirement-This position requires that the incumbent meet initial and continuing qualifications in the use of firearms as outlined in the Gun Control Act of 1968, amended by the Lautenberg Amendment of 1996. An applicant whose background includes any of the following will be ineligible for consideration: 1) convicted of a crime punishable by imprisonment exceeding one year; 2) has any outstanding warrants or is a fugitive from justice; 3) unlawful user of or addicted to any controlled substance; 4) adjudicated as a mental defective or has been committed to a mental institution; 5) illegally or unlawfully in the United States; 6) renounced U. S. citizenship; 7) subject to a court-ordered restraining (protection) order from harassing, stalking, or threatening an intimate partner (spouse, former spouse, parent of applicant's child, individual who cohabitates or has cohabitated with the applicant), or child; or 8) convicted under Federal, State, or Tribal Court of a misdemeanor crime of domestic violence against an intimate partner or child.
- Motor Vehicle Operation: You must possess the ability to operate a Government Owned Vehicle. A valid, non-restricted driver's license is required.
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DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
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Bargaining Unit: This position is not covered under the bargaining unit.
Qualifications
Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
- Designing, developing, revising, and conducting training programs in CBP inspections, intelligence analysis, examination, and law enforcement activities.
- Evaluating the effectiveness of training courses, auditing instructional content, and implementing improvements to address complex or controversial program issues.
- Providing informal feedback and periodically evaluating employee performance. Identifying developmental and training needs of employees, providing for, and arranging for needed development and training.
- Reviewing and evaluating national courses and troubleshooting problems and issues pertinent to the agency's education and training program.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Administrative Secondary CBP Officer (CBPO) Special Retirement Coverage (SRC) Requirement: This position meets the definition of secondary administrative CBPO SRC under the laws and regulations defined in 5 U.S.C. 8331 (31), Civil Service Retirement System (CSRS) and General Provisions for CBPO defined in 5 U.S.C. 8401(36), Federal Employees Retirement System (FERS). The criterion is that knowledge, skill and ability in a position deemed to meet primary CBPO SRC is a mandatory prerequisite to satisfactorily perform the major duties and responsibilities of this job. The conditions for coverage of a secondary position are contained in 5 C.F.R. § 831.1604 for CSRS and 5 C.F.R. § 842.1003 for FERS. As defined in 5 C.F.R. § 831.1602 CSRS and 5 CFR 842.1002 FERS, to be eligible for this secondary administrative CBP) SRC position you must have permanently served in a primary CBPO SRC position, e.g. Customs Inspector, GS-1890; Immigration Inspector, GS-1816; Canine Enforcement Officer, GS-1801; or CBP Officer, GS-1895
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Mandatory Prerequisite for Administrative Secondary Law Enforcement Officer Covered Requirement: This position has been identified as Administrative, that is, an executive, managerial, technical, semiprofessional, or professional position for which experience in a primary/rigorous law enforcement or firefighting position, or equivalent experience outside of the Federal government is a mandatory prerequisite, as defined by 5 C.F.R. § 831.902 (CSRS) and 5 C.F.R. § 8.802 (FERS).Note: if you currently serve in a permanent Secondary LEO Retirement covered position, you are exempt from this mandatory prerequisite.
The customs and border protection officer mandatory separation provisions of
5 USC 8425 do not apply to an individual first appointed as a customs and border protection officer before July 6, 2008.
- Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
- Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 04/03/2026
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.
For additional information on the preemployment process, review the following link:
Applicant Resources | CBP Careers
Polygraph Examination: The Supervisory CBP Officer (CDI) position is a polygraph-required position. If you are not a current CBP employee in a law enforcement position, you may be required to take a polygraph exam and have favorable results in order to continue in the pre-employment process. Please see
Polygraph Examination.
Polygraph Reciprocity: CBP may accept the results of a prior federal polygraph exam in lieu of a CBP polygraph exam. You will receive information to request reciprocity in your Background Investigation Package.
Polygraph Waiver: Certain veterans may be eligible to obtain a polygraph waiver. You will receive information to request a waiver in your Background Investigation Package.
Probationary Period: Current and former federal employees may be required to serve or complete a probationary period.
If you are not a current GS-1895, and you are selected, you will have to meet the following medical/physical standards:
Physical/Medical Requirements: Following a tentative job offer, candidates must undergo and successfully complete a medical screening process. Individuals must be medically and physically capable of performing the essential job functions and duties of the position safely and efficiently without endangering the health and safety of the individual, others, or national security. For more information regarding the medical screening process and requirements, check out our
video and visit our
website.
Physical Fitness Test: You will be required to successfully pass the Pre-employment Fitness Test. Please view both
Hiring Process Deep Dive Video: The Fitness Test and
Pre-Employment Fitness Test Physical Readiness Program, a 6-week program designed to assist you in achieving a level of physical fitness that will help you successfully pass the CBP fitness test.
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
- Working for the U.S. Government as a federal civilian or as a member of the military
- A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
- Participation in a study abroad program sponsored by a U.S. affiliated college or university
- Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Education
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Additional information
Supervisory Probationary Period: You may be required to serve an 18-month probationary period upon appointment.
Leadership Training: All newly appointed second level supervisors are required to complete mandatory Advanced Supervisory Leadership Training (ASLT). The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include (4) weeks of in-residence training in Harpers Ferry, WV. Note: This training may be waived if previously completed.
Relocation: A GSA Voluntary Relocation Program (VRP) lump sum relocation benefit has been authorized
In addition, a VRP verification process has been established. Please be informed that within 90 days after your report date, you will be requested to provide valid documentation confirming that you have established a residence closer to the new duty location. Further information on this process will be provided to you during the selection process.
Temporary/Rotational Assignment: To meet agency needs, this position will be filled on a temporary basis not-to-exceed (NTE) three year(s), with possible extension(s) for an additional two year(s) in one-year increments. You may be returned, at any time, to the position you held prior to this temporary promotion, or to a different position of equivalent grade and pay, and the return is not subject to the procedures found in 5 C.F.R. §§ 351,432, 752, and 771. If you are currently at the grade level of the position announced, this action will result in a reassignment, and you may be returned at any time to a same or similar position held prior to this temporary assignment. If you currently hold a grade level higher than the grade being announced, this action will result in a change to lower grade, and you may be returned at any time to the position held prior to this temporary assignment or to the same or similar position at the lower grade level. At the discretion of the rotational office, you may be permanently reassigned to this position by the rotational office, without further competition. You have the option to accept or decline the permanent assignment.
Return Rights: Employees offered a rotation assignment are provided return rights based on the employee's permanent assignment and CBP program office. The CBP program office has the discretion to place the employee to any location, unless outlined by bargaining unit agreements. CBP program office can offer return rights to the employee's previous permanent assignment location if documented on the Employee Rotation Agreement. When the permanent assignment location is offered for return rights, the office will be responsible for providing a position in that location when the employee exercises return rights. The employee on rotational assignments (initial and extensions of a rotational assignment or movement from one rotational assignment to another rotational assignment) outside of their permanent office must return to their permanent office within 5 years for at least 90 days before being eligible for another rotational assignment outside of their permanent office.
Employee Rotation Agreement: Employees who are selected for a rotational assignment will sign an Employee Rotation Agreement as a condition of employment to document the employee's agreement with the length and conditions for the rotational assignment.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
A series of vacancy questions will be used to determine your eligibility. If you meet those basic requirements, your application package may be referred to management for selection consideration. Falsification of your application will remove you from consideration and could subject you to disciplinary action.
You will be ranked on the basis of the scores received on your Promotional Assessment. You must have a current, valid score by 03/30/2026 if you have not held the GS-14 on a permanent basis, or if you have been demoted due to performance or conduct reasons. You do not need to have a current, valid test score if you have permanently held a position at the GS-14 or higher. Your application record will remain in a pending status until after the announcement closes, at which time we will upload test scores.
We will review your
resume and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using an assessment questionnaire.
This self-assessment will be used to assess the following competencies or KSAs:
- Knowledge of Immigration and Nationality Laws and proper law enforcement methods
- Knowledge of Firearms and Less Lethal specific tactics, techniques, procedures, and equipment.
- Skill in analyzing disparate facts, events, and other incident investigation materials
- Ability to solve complex problems related to policy, logistics, procurements, of force application related items and issues.
- Ability to analyze instruction materials and methodologies for use of force tactics, techniques, and procedures.
Failure to demonstrate sufficient detail in the body of your resume may impact your final rating. Please note you are not required to provide specific narrative responses to the skills and competencies described in this section. If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview.
Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. Information about CTAP eligibility can be found
here. View information about
CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.