To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/23/2025.
Time-In-Grade Requirement (GS-09): Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
Please Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement with CTAP eligibility.
You may qualify based on your experience as described below:
Specialized Experience (GS-09): You must have one year of specialized experience equivalent to at least the next lower grade (GS-07) in the normal line of progression for the occupation in the organization.
Examples of specialized experience would typically include, but are not limited to:
1) Establishes guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system
2) Observes worker performance, demonstrates and conducts work performance critiques while providing informal feedback and periodically evaluating employees performance
3) Assures that subordinates are trained or otherwise familiar with the section and HRC policies and procedures and fully comply with the provisions of safety regulations
4) Takes appropriate action to correct deficiencies when noted by reassigning work assignments, training, requesting additional staffing and/or overtime, and related actions
5) Works to identify training issues and to evaluate call agents compliance with internal procedures and policies.
You will be rated on the following Competencies for this position:
- Administration and Management
- Human Resources Management
- Organizational Awareness
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The work is sedentary with no special physical demands. Work may involve talking for long periods of time and often involves long periods of interaction at computer terminals.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.