Supervisory Cybersecurity IT Specialist (Infosec)

Clarification from the agency

This job is open to current permanent competitive service employees. Veterans eligibilities include Veterans Employment Opportunities Act (VEOA), Military Spouse Preference (MSP), Retained Grade Preference (RGP), and Military Reserve and National Guard Technician eligibles may also apply.

• Commands and directs all cyber defense operations as the designated Incident Commander, leading the 24/7/365 Security Operations Center (SOC) through real-time threat analysis, alert triage,and incident response to protect agency information systems.
• Leads and oversees the agency's proactive defense programs, directing the enterprise-wide Vulnerability Management lifecycle and commanding adversarial penetration testing ("Red Team") activities to test and validate the defensive posture.
• Provides and directs technical leadership for critical security functions, overseeing the engineering and maintenance of defensive tools (SIEM, EDR) and managing Digital Forensics, Insider Threat, and Privileged Access Management programs.
• Serves as the lead technical authority for large-scale cybersecurity support contracts, defining complex Performance Work Statements (PWS), enforcing Service Level Agreements (SLAs), and evaluating contractor performance to ensure mission value.
• Supervises a team of civilian cybersecurity experts by planning and assigning work, establishing priorities, setting performance standards under DPMAP, and evaluating work performance to improve production and quality.
• Manages and develops a highly specialized workforce by identifying training needs, supporting career development plans, executing personnel actions to fill vacancies, and ensuring compliance with training and certification requirements.

Conditions of employment

• Must be a U.S. citizen
• Security Requirements: Special Sensitive, Sensitive Compartmented Information
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Selectees may start work before drug test results are finalized. A negative result must be confirmed within 30 days of the start date to maintain employment.

Qualifications

To qualify for a Supervisory Cybersecurity IT Specialist (Infosec), your resume and supporting documentation must support:

Specialized Experience: One year of specialized experience that equipped you with the competencies to successfully perform the duties of the position and is directly in, or related to, this position. To qualify for the NH-04 level, specialized experience must be at the NH-03 or GS-13 grade level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:

• Leading a cyber defense function responsible for protecting an enterprise network, which includes activities like incident response, vulnerability management, and security operations.
• Exercising supervisory or team lead responsibilities for a technical workforce by assigning and directing work, managing priorities, and ensuring accountability for team performance and development.
• Functioning as a senior technical authority responsible for validating enterprise-wide cybersecurity controls and communicating complex technical risks to non-technical senior leadership.
• Overseeing the technical lifecycle of cybersecurity service contracts by defining technical requirements and monitoring contractor performance to ensure alignment with government objectives.
• Directing technical teams and implementing crisis leadership principles to make critical, time-sensitive decisions during active cybersecurity incidents, major system compromises, or critical network outages.

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The assessments for this job will measure the following Competencies:

• Accountability
• Communication
• Contracting/Procurement
• Customer Service
• Decisiveness
• Flexibility
• Information Assurance
• Interpersonal Skills
• Problem Solving
• Problem Solving
• Resilience

Please follow all instructions carefully. Errors or omissions may affect your eligibility and/or score.

Once the application process is complete, a manual review of your resume and supporting documentation will occur to determine if you are eligible and among the best qualified as determined by the predetermined cutoff score. Your score is based on your responses to the assessment questionnaire.

If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Assessment. This additional online assessment is required and must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire Competency Based Assessments. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire Competency Based Assessments.

Required documents for submission vary based on the authority you are using to apply (e.g., applying as a veteran, a current permanent Federal employee, a reinstatement, etc). Your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

The following documents are REQUIRED:
1. Your resume:

• IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
• Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
• To ensure full credit for time worked regarding qualifications determinations your resume must include your work schedule. You are strongly encouraged to ensure your resume contains the number of hours worked per week and the specific dates of employment (i.e.,"40 hrs per week; 1/15/2020 - 1/14/2022" or "30 hrs per week; 1/15/2020 - Present").

2. Veteran's Documents:

• If applying using veteran's preference or under a Veteran's hiring authority you must submit the following documents:
• DD214 showing character of service, SF-15 Form and VA letter showing final percentage, or certification of expected discharge or release from active duty.
• Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible (PPP DoD MRNG): In order to receive this preference, you must choose the Military Reserve and National Guard Technician eligibility, and fill out and submit the Military Reserve and National Guard Technician PPP Self-Certification Checklist and copies of the appropriate documentation.

3. Current Federal Employees:

• You must provide a SF-50 (most current Gen Adj or WGI actions are best), or other equivalent official "Notification of Personnel Action" (Note: Request for Personnel Action (SF-52) is NOT acceptable.) Your SF-50 must reflect Tenure (Block 24) and Position Occupied (Block 34).

Please review the link for ICTAP, ALL PPP ELIGIBILITIES AND OTHER SUPPORTING DOCUMENTS needed for proof of eligibility: Supporting Document.

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