Supervisory Dental Assistant Job in Cape Coral, FL

Vacancy No. CBTC-12735971-25-JYM Department Veterans Health Administration
Salary $55,328.00 to $71,932.00 Grade 8 to 8
Perm/Temp Permanent FT/PT Full-time
Open Date 5/28/2025 Close Date 6/6/2025
Job Link Apply Online Who may apply Public
Locations:
Cape Coral, FL


Summary

This Supervisory Dental Assistant position is located at the Lee County Healthcare System, Cape Coral, FL. The Supervisory Dental Assistant is responsible for the supervision, administrative management and direction of dental assistants.

Duties

The Supervisory Dental Assistant assists the dental team in many aspects of direct patient care and performs other clinical, dental laboratory, administrative/clerical and program management functions independently of direct supervision. Responsibilities include but not limited to:

  • Supervises a team of dental employees and Fee Basis dental providers performing at the GS-08 level or below. Provides the guidance and technical direction necessary for accomplishing the work of the team. Assures compliance with VA policies. Takes responsibility for the dental team's performance on National dental performance measures/monitors and indicators.
  • Plans and assigns work, assuring the work assignments of employees in the unit are carried out. Coordinates daily work assignments at the start of the shift and throughout the day as the need arises.
  • Monitors the status and progress of work and makes adjustments in accordance with established priorities. Sets and adjusts short-term priorities.
  • Assesses competency and evaluates the individual performance and progress of subordinate employees. Hears and resolves employee complaints and workplace issues.
  • Develops performance standards and prepares performance appraisals and performance improvement plans when problems are identified. Approves leave for subordinates.
  • Interviews candidates for dental assistant positions. Recommends appointments, promotions and/or reassignments.
  • Provides expert advice on specific tasks, procedures and policies.
  • Trains all employees and fee basis providers in computerized dental patient record systems including generating patient consults, exposing, storing and viewing digital images, entry of diagnostic data and preparation of treatment plans.
  • Develops Standard Operating Procedures (SOPs) for the dental staff for Reusable Medical Equipment (RME). Trains and ensures compliance of dental team in SOPs, and reports noncompliance to Dental Service Chief or Assistant Dental Service Chief.
  • Monitors function of dental equipment and requests repair or replacement. Prepares electronic work orders and monitors completion. Participates in the development of equipment requests and justifications based on workload.
  • Provides dental assistance with general dentistry specialty procedures including oral surgery, periodontal therapy, endodontic, prosthodontic and implant placement and restoration services to the Veteran population enrolled in the Bay Pines VA Healthcare System.
  • Makes impressions for diagnostic cast and preliminary impressions used o fabricate custom trays.
  • Anticipates the dentist's need at each stage of the treatment procedure, including specialty procedures (in oral surgery, periodontal therapy, endodontics, prosthodontics, and implant placement and retention), and makes instrumentation and/or materials readily available, whether in the dental clinic, operating room, or the patient's bedside.
  • Performs dental laboratory duties: cleans an polishes dentures and other prosthetic appliances; pours and trims dental stone models; constructs custom impressions trays; fabricates bite rims an vacuum-formed stints, soft mouth guards and fluoride trays.
  • Maintains instrument, operatory, radiography, and dental laboratory infection control and accomplishes all procedures in compliance with Centers for Disease Control (CDC), and Occupational Safety & Health Administration (OSHA) standards for clinical and laboratory dental operations.
  • Organizes and maintains Safety Data Sheets (SDS).
  • Assists the Dental Service Chief with policy development and workload analysis. Analyzes clinically appropriate data to effectively optimize quality, performance, and productivity.
Work Schedule: Monday - Friday 8:00 am - 4:30 pm
Telework: Not Available
Virtual: This is not a virtual position
Functional Statement #: 21785F Supervisory Dental Assistant
Relocation/Recruitment Incentives: Not available
Financial Disclosure Report: Not required

Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • You may be required to serve a probationary period.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

BASIC REQUIREMENTS
  • Citizenship. Be a citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA policy.)
  • English Language Proficiency. Dental assistants must be proficient in spoken and written English in accordance with VA guidelines.
  • Experience and/or Education.
    • Experience. Six months experience that demonstrates the applicant's ability to perform the work, or provides familiarity with the work. OR
    • Education. Successful completion of a 1-year dental assistant program accredited by the American Dental Association's Commission on Dental Accreditation (CODA).OR
    • Experience/Education Combination. Equivalent combinations of experience and education are qualifying.
  • Certifications
    • Dental Radiographer Certification. Public Law 97-35 requires that persons who administer radiologic procedures meet the credentialing standards in 42 CFR Part 75. Essentially, you must have successfully completed an educational program that meets or exceeds the standards described in that regulation, and is accredited by an organization recognized by the Department of Education, and be certified as radiographers in your field.Provisions for Certification of Radiologic Competence:
    • Successful completion of the Dental Radiation Health and Safety Examination administered by the Dental Assisting National Board, Inc.; OR,
    • Successful completion of the Principles and Practice of Dental Radiology and Radiographic Safety courses and examinations developed by the Assistant Under Secretary for Health for Dentistry; OR,
    • Successful completion of a radiation health and safety program or examination approved by a state board of dentistry or the Department of Defense (DoD).
  • Dental Assisting National Board (DANB) Certification. The American Dental Association (ADA) recognizes DANB as the national certification for Dental Assistants. DANB certification it is required for all Supervisory Dental Assistants.
***Certification in basic life support methods is highly desirable.

***Loss of Credential. Management officials will remove dental assistants from their positions who fail to maintain the required licensure/certification, which may also result in termination of employment.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determination GS-08 Supervisory Dental Assistant

Specialized Experience. At least one year of experience at the next lower grade level (GS-07) that demonstrates the core competencies described at that level. KSAs at the GS-07 grade level are: Advanced knowledge of dental assisting across multiple areas of practice, and demonstrated ability to provide guidance to staff dental assistants. Skill in coordinating clinical work flow and assignments. Ability to assist in dental program development, outcome management, and strategic planning. Skill in acting as liaison between staff dental assistants and the supervisor. Ability to provide professional oversight and consultation for staff dental assistants.

Demonstrated Knowledge, Skills and Abilities (KSAs) GS-08. In addition, the candidate must demonstrate the following technical KSAs and demonstrate the potential to acquire the assignment specific KSAs designated by an asterisk (*)
  1. Advanced knowledge of dental assisting across multiple areas of practice, and the demonstrated ability to provide guidance to staff dental assistants.
  2. Skill in coordinating clinical work flow and assignments.
  3. Ability to assist the Chief in Dental Clinic operations related to policy development, equipment requests and workload analysis.
  4. Ability to establish and maintain effective and cooperative work relationships.
  5. Ability to analyze clinically appropriate data effectively to optimize quality, performance, and productivity within section.
  6. *Ability to perform supervisory functions such as assessing competency, providing performance appraisals and managing training.
***Preferred Experience***
  • Applicants must have experience with chairside dental assisting and workflow management, staff scheduling, CPRC, equipment requests and ordering, performance rating systems, work order processes, SOP creation and reviews for updating, competency record maintenance, and employee discipline management and record keeping.
  • Minimum of 3 years experience as a Dental Assistant Supervisor
Physical Requirements: The physical demands of the work include moderate lifting (15-44lbs), heavy carrying, (45lbs and over), ability for rapid mental and muscular coordination simultaneously, near vision correctable at 13" to 16" to Jaeger 1 to 4, good distant vision in one eye, ability to hear whisper voice. There is moderate walking (3-4hrs) and some extended periods of standing (3-4hrs).

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • Resume
  • Proof of Dental Radiographer Certification
  • Proof of Dental Assisting National Board (DANB) Certification
NOTE on Transcripts: If you are basing your qualification on education, you must submit transcript with application.The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
  • Cover Letter
  • Transcript
  • SF-50 - If current Federal Employee
  • DD-214/Statement of Service
  • Disability Letter (VA)
  • Proof of Marriage Status
  • SF-15

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 06/06/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12735971.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Agency contact information

Jenniffer Marrero Diaz
Address
CW Bill Young Department of Veterans Affairs Medical Center
10000 Bay Pines Boulevard
Bay Pines, FL 33744
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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