Basic Requirements:
a. Citizenship. Be a citizen of the United States (U.S.). Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with 38 U.S.C. § 7407(a).
b. Registration.
(1) All applicants must hold the RDN credential from the Commission on Dietetic Registration (CDR) the credentialing agency of the Academy of Nutrition and Dietetics. Note: Applicants who hold the RDN credential have met the education requirement (e.g. bachelor's degree or higher) of CDR, as such this occupation is considered professional and scientific with a positive education requirement and the procedures in Part I, Chapter 4 of this Handbook will be followed when applying Veteran's preference.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations:
Supervisory Dietitian (Chief, Nutrition and Food Services), GS-13.
(1) Experience. One year of experience equivalent to the next lower grade level.
(2) Knowledge, Skills and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs:
(a) Knowledge of security measures within food operations to ensure patient and staff safety.
(b) Knowledge of business administration to include budgeting, contracting and purchasing.
(c) Knowledge of organizational structure to assess impact on program operations.
(d) Skill in strategic planning to develop goals, objectives and action plans.
(e) Skill in written communication to include policy development and standard operating procedures.
(f) Skill in analyzing data to monitor progress towards improving and sustaining outcomes.
(g) Ability to lead a group of professionals to facilitate collaboration, organizational development and establish and achieve strategic goals.
(h) Ability to oversee the planning of new initiatives or projects addressing patient care delivery systems and system reorganizations
(i) Ability to supervise subordinate staff (i.e., plan, organize, delegate, direct, control and review activities and performance).
(j) Ability to negotiate.
(3) Assignment. For all supervisory assignments above the full performance level, the higher-level duties must consist of significant scope, complexity, difficulty, variety and be performed by the incumbent as a major duty at least 25% of the time. The incumbent must spend 25% or more of their time providing administrative and technical supervision over staff from both clinical nutrition and food operations sections, one of which may be a GS13 Dietitian and NFS administrative staff. Supervisory Dietitians in this assignment serve as Chief of NFS. Chief NFS provides leadership and guidance, with wide latitude for the exercise of independent judgment, to ensure the variety of activities of the department are closely coordinated, integrating clinical nutrition and food operations. They exercise a full range of supervisory and personnel management authorities and responsibilities in planning, directing and assessing the work of subordinate staff. Chief NFS establishes performance standards and evaluate overall performance of employees; define competency requirements, identify developmental and training needs and take necessary actions to ensure subordinate personnel maintains and enhance technical and leadership expertise. They serve as the technical advisor and subject matter experts in nutrition and food operations. Chief NFS develops budget and staffing requirements to manage organizational changes and ensure national directives and goals/objectives are met. They communicate and advocate with executive leadership for resources. Chief NFS develops the NFS strategic plan, establishing service priorities that address the goals and strategic direction of the medical center, VISN and national programs. They are responsible for developing and updating policies and procedures and establishing and overseeing a system for regulatory compliance. Chief NFS establishes the department's organizational structure, defining the lines of authority essential to carry out the mission of the service. They oversee planning new endeavors addressing patient care delivery systems and system reorganizations for new or redesigned operational space, equipment requirements, etc. Chief NFS ensures adherence to the National Dietary Supplement and Subsistence Prime Vendor contracts. They designate the Contracting Officer Representative to negotiate purchase agreements for NFS contracts. Chief NFS actively supports, promotes and oversees the implementation of NFS initiatives at the facility level and engages other service chiefs as needed to ensure success. They participate in VISN and National level NFS initiatives and are responsible for all action items for NFS. Chief NFS evaluates overall NFS effectiveness through the review of operations, quality assurance, performance improvement and benchmarks, making decisions based on intricate and unrelated items of information from inconclusive or variable data. They implement a performance improvement program to improve delivery of quality continually, safe and cost-effective food and nutrition care to all patients/residents, ensuring the dissemination of nutrition-related research and quality improvement within the department and facility. Chief NFS directs resource distribution for food, supply and labor costs focusing on benchmarks, and delegating resource management to others as appropriate. They lead efforts to provide food-forward, Veteran-centric dining options. Chief NFS implements security measures in all NFS areas to protect against theft, reduce the risk of food terrorism and maintain Veteran and staff safety.
Preferred Experience: Previous Supervisory experience in Nutrition & Food Services
Reference: For more information on this qualification standard, please visit
https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is GS-11. The actual grade at which an applicant may be selected for this vacancy is GS-13.
Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements.