Supervisory Dietitian (Chief, Nutrition and Food Services)

Clarification from the agency

Current, permanent, Department of Veterans' Affairs employees AND Career Transition Assistance Plan Eligibles NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below.

DUTIES:
- Ensures Nutrition and Food Services clinical dietitians provide evidence based clinical nutrition and education for Veterans.
- Ensures Nutrition and Food Services provides nutritious meal service following required guidelines for hospitalized Veterans.
- Oversees all human resource functions for the department. Holds staff
accountable for performance and conduct.
- Establishes performance standards and evaluate overall performance of
employees
- Defines competency requirements, identifies developmental and training needs
and takes necessary actions to ensure subordinate personnel maintain and
enhance technical and leadership expertise.
- Develops budget and staffing requirements to manage organizational changes
and ensure national directives and goals/objectives are met.
- Communicates and advocates with executive leadership for resources.
- Develops the Nutrition and Food Service strategic plan establishing service priorities which address the
goals and strategic direction of the medical center, VISN and national programs.
- Works under the general supervision of an executive team
member who establishes objectives and department goals.
- Complete work assignments with relative
independence and minimal guidance, personally setting the deadlines for
completion of work. Assumes responsibility in work assignments in accordance
with regulations and independently resolves most conflicts by using
considerable judgment and interpretation.
- Work is reviewed to ensure that overall objectives of the position and NFS are
met.
- Implements a performance improvement program to continually improve delivery
of quality, safe and cost-effective food and nutrition care to all patients/residents.
- Develops and updates policies and procedures, establishes, and oversees a
system for regulatory compliance.
- Ensures NFS compliance with accrediting bodies, standards, and action items.
- Establishes the department organizational structure, defining the lines of
authority essential to carry out the mission of the service.
- Responsible for accomplishing priorities and ensuring compliance with VHA
directives and medical center policy and procedures.
- Oversees the planning of new endeavors addressing patient care delivery
systems and system reorganizations for new or redesigned operational space,
equipment requirements, etc.
- Ensures adherence to the National Dietary Supplement and Subsistence Prime
Vendor contracts.
- Designates the Contracting Officer Representative to negotiate purchase
agreements for NFS contracts.
- Implements security measures in all NFS areas to protect against theft, reduce
the risk of food terrorism and maintain Veteran and staff safety.
- Ensures the dissemination of nutrition related research and quality improvement
within the department and facility.
- Directs resource distribution for food, supply, and labor costs, focusing on
benchmarks, delegating resource management to others as appropriate.
- May perform other related duties which are appropriate for this grade and
assignment.

Work Schedule: Monday - Friday, 8:00am - 4:30pm
Functional Statement #: PD000000

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

As a condition of employment for accepting this position, you will be required to serve a 1-year or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Registered Dietitian Nutritionist (RDN) or Registered Dietitian (RD) - Must be registered with the Commission on Dietetic Registration (CDR) the credentialing branch of the Academy of Nutrition and Dietetics formerly known as the American Dietetic Association (ADA).

Assignment. For all supervisory assignments above the full performance level, the higher-level duties must consist of significant scope, complexity, difficulty, variety and be performed by the incumbent as a major duty at least 25% of the time. The incumbent must spend 25% or more of their time providing administrative and technical supervision over administrative staff who support NFS operations and both a GS-13 Supervisory Dietitian (Food Operations) and GS-13 Supervisory Dietitian (Clinical Nutrition). Supervisory Dietitians in this assignment serve as Chief NFS for a complex NFS department. Chief NFS provides leadership and guidance, with wide latitude for the exercise of independent judgment, to ensure the diverse activities of the department are closely coordinated, integrating clinical nutrition and food operations. They exercise a full range of supervisory and personnel management authorities with responsibilities in planning, directing and assessing the work of supervisors and subordinate staff. Chief NFS establishes performance standards and evaluates overall performance of employees, defines competency requirements, identifies developmental and training needs and takes necessary actions to ensure subordinate personnel maintains and enhance technical and leadership expertise. They serve as the technical advisor and subject matter experts in nutrition and food operations. Chief NFS develops budget and staffing requirements to manage organizational changes and ensure national directives and goals/objectives are met. They communicate and advocate with executive leadership for resources. Chief NFS develop the NFS strategic plan establishing service priorities that address the goals and strategic direction of the medical center, VISN and national programs. They are responsible for accomplishing priorities and ensuring compliance with VHA directives and medical center policy and procedures. They oversee planning of endeavours addressing patient care delivery systems and system reorganizations for new or redesigned operational space, equipment requirements, etc. Chief NFS ensures adherence to the National Dietary Supplement and Subsistence Prime Vendor contracts. They designate the Contracting Officer Representative to negotiate purchase agreements for NFS contracts. Chief NFS actively supports, promotes and oversees the implementation of NFS initiatives at the facility level and engages other service chiefs as needed to ensure success. They participate in VISN and National level NFS initiatives and are responsible for all action items for NFS. Chief NFS evaluates overall NFS effectiveness through the review of operations, quality assurance, performance improvement and benchmarks, making decisions based on intricate and unrelated items of information from inconclusive or variable data. They facilitate and support NFS participation in performance improvement studies, ensuring the dissemination of nutrition-related research and quality improvement within the department and facility. Chief NFS leads efforts to provide food-forward, Veteran-centric dining options. They implement security measures in all NFS areas to protect against theft, reduce the risk of food terrorism and maintain Veteran and staff safety.

Current VHA Dietitians that qualify based on being covered by the Grandfathering Provision may not be promoted to a higher grade if they do not meet the current RDN/RD requirements.

Loss of Credential. In collaboration with HR Office staff, management officials must immediately relieve employees who fail to maintain the required registration/certification of duties and responsibilities associated with the occupation and/or assignment, which may also result in separation from employment.

Grade Determinations:
GS-14 Supervisory Dietitian (Chief, Nutrition and Food Services) Experience Requirement:
In addition to meeting the basic requirements, to qualify for the GS-14 do you possess at least 1 year of experience as an RDN/RD equivalent to the next lower grade level (GS-13) which demonstrates the following Knowledge, Skills and Abilities
-Knowledge of security measures within food operations to ensure patient and staff safety.
-Knowledge of organizational structure to assess impact on program operations.
-Skill in ensuring regulatory requirements are met.
-Skill in leading a group of professionals to facilitate collaboration and organizational development.
-Skill in leading managers to establish strategic goals. Ability to oversee the planning of new initiatives addressing patient care delivery systems and system reorganizations.
-Ability to lead efforts in business administration to include budgeting, contracting and purchasing.

Preferred Experience:

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:

• Resume

Special Note for Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field.

Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• License
• Other (1)
• PCS Orders
• Performance Appraisal
• Professional Certification
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

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