Duties
The Center Manager assists the Division Director, Deputy Director, Branch Managers and others in planning, management, control of the Division's activities, accomplishing the Division's goals, monitoring correspondence (including the review and coordination to ensure that deadlines are met), acting as a neutral union liaison, as well as fulfilling requests from other elements of AAM (i.e. business plans, emergency preparedness, etc.). Directs the work of subordinate employees and Supervisory Team Coordinators (STCs) within a center. The managerial duties affect center employees and supervisors, and the duties include planning; communicating the organization's vision and objectives; setting priorities, assigning responsibilities; monitoring and evaluating performance; coaching and developing employee capabilities and/or leadership skills; approving leave; and taking, recommending, or approving corrective actions, as appropriate.
Develops and coordinates Center strategies, goals and objectives as required for the Office of Aerospace Medicine, FAA, and DOT. Coordinates strategic, program and project planning, case management, workload tracking, quality assurance, and manages office resources/requests additional resources when needed; and performs projection of short and long-term future needs. Maintains the Center's compliance and enforcement and aviation industry database inputs; also performs statistical analyses for planning, evaluation and external reporting. Applies an advanced knowledge of the technical aspects of the work directed and applies Title 14 Code of Federal Regulations (CFR), Part 120 and Title 49 CFR Part 40 as it relates to drug and alcohol enforcement programs; to conduct comprehensive inspections and investigations of regulated companies (which includes more than 7,000 entities) to determine compliance with the drug and alcohol testing regulations and ensures safety of the flying public. Reviews legal actions to ensure violations cited are supported by evidence. Reviews and approves inspection findings and reports of investigation to ensure proper disposition of each case. Monitors the overall quality and consistency of the compliance and enforcement inspections and investigations. Maintains and monitors productivity report of each Supervisory Team Coordinator to ensure timeliness of casework processing. Reviews casework and evaluates the accuracy and performance of each STC. Determines inspector training needs and ensures that all required training is completed.
Reviews stakeholder feedback, Inspection Quality Assurance Forms and the STCs Feedback forms in order to assess inspector knowledge level and developmental requirements. Participates in on-site inspection activities in order to ensure division policies and procedures are adhered to in the field. Ensures division procedures and products address stakeholder requirement and meet FAA's strategic initiative goals/objectives. Participates in discussions, and provides feedback with other Center Managers and HQ about Center performance, training and equipment needs, Compliance Philosophy (RBDM) and other initiatives. Reports to the Division Manager any difficulties in promoting or implementing FAA initiatives and provides solutions for rolling out information and direction pertaining to new requirements. Addresses any negative stakeholder feedback and takes action as needed. Monitors personnel activities to evaluate industry compliance with applicable regulations. Conducts inspections and investigations of regulated entities to determine compliance with regulations; reports to the Division Manager anything that is noteworthy to include industry trends and safety issues, or other concern that may have an impact on the division and the agency. Evaluates quality of Center activities.
As the Center Manager, the incumbent exercises the full range of supervisory responsibilities.
Requirements
Conditions of Employment
- US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- A one-year probationary period may be required.
- Successful completion of a security investigation may be required.
- Please Review Required Documents and Additional Information.
Qualifications
TO QUALIFY FOR THE FV-K (FG/GS 15) Level you must demonstrate in your application that you possess at least one (1) year Specialized Experience equivalent to the FV-J (FG/GS 14) Level. Specialized Experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position to be filled, and that is typically in or related to the work of the position to be filled.
SPECIALIZED EXPERIENCE includes experience managing a diverse workforce and/or leading others, including planning and assigning work, project management, decision making, improving and controlling performance, selecting employees, and promoting Equal Employment Opportunity (EEO), human relations, and employee participation; managing and providing oversight in the programs responsible for Drug and Alcohol Compliance and Enforcement; experience providing oversight for, and/or fulfilling requests from various elements of AAM.
AND
QUALITY RANKING FACTOR (QRF): A well-qualified candidate will have experience in applying Title 14 Code of Federal Regulations (CFR), Part 120 and Title 49 CFR Part 40, drug and alcohol enforcement programs within their resume.
Applicants should provide examples of specialized experience in their work history.
Education
Information Regarding KSAs:
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each Knowledge, Skill and Ability (KSA), in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.
Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA); or Other Factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, alphabetical order or category grouping and referred to the selecting official for consideration.
Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
Supplemental documentation, e.g. transcripts or veteran's documentation, will be accepted in combination with your online application. These documents should be uploaded to your USAjobs application or emailed to 9-AMC-AHF-S210@FAA.GOV on or before the closing date of this announcement. All submitted documents should reference the announcement number.
If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at Direct Hiring Authorities | Federal Aviation Administration (faa.gov).
All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.
If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at
Direct Hiring Authorities | Federal Aviation Administration (faa.gov).
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
- Job Title (include series and grade if Federal Job)
- Duties (be specific in describing your duties)
- Employer's name and address
- Supervisor name and phone number
- Start and end dates including month and year (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Salary (optional)
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide,
Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.