Clarification from the agency

Open to current employees of the Fayetteville VA Medical Center Education Service Line and CTAP.

Provide overall leadership and direction in the Medical Center for aligning the spectrum of programs across the educational continuum (health professions training, staff education, workforce development) and employee lifecycle.

Take the lead in creating a culture of learning and education to address the new VA workforce. In collaboration with Medical Center leadership, coordinate the local conception, design, development, implementation, and evaluation of learning programs and ensure alignment with the overall Medical Center organizational mission and vision for the future.

Translate a learning organization vision into action and promotes practices that support integrating learning with work and operates from a systems perspective in setting clear learning goals.

Fosters a supportive learning environment that provides psychological safety, appreciation of differences, openness of new ideas and supportive learning application strategies.

Assist in the Medical Center strategic planning process, advocating for the development of a robust local learning infrastructure by developing learning and performance strategies aligned with the organization's strategic and operational plans.

Assure that learning becomes an integral component of the culture of the Medical Center, that innovative methods of learning are encouraged, and that both staff and trainee needs are approached in creative ways.

Develops processes and practices that support learning and the collection and dissemination of knowledge sharing in order to integrate learning with work.

Responsive to cross cutting learning issues and serve as the Medical Center's primary educational liaison with the Veterans' Integrated Services Network (VISN), Veterans Health Administration Central Office (VHACO) program offices (Academic Affiliations, Employee Education, and Workforce Management and Consulting, among others). In the absence of a Designated Education Officer (DEO), may also serve as the DEO, who is the Designated Institutional Official (DIO) who oversees Graduate Medical Education (GME), and other facility program leaders to assure that clinical training programs are aligned with society's present and future health care needs.

Oversee the Medical Center's relationships in regards to new learning techniques, theories and technologies and ensure that the leaders of service-level staff development and clinical training programs have appropriate access to Medical Center leadership.

Research and/or analyze Medical Center-wide problems, issues, or program requirements. Provide expert analysis and advice to the Medical Center Director and others on such problems, issues, or program requirements.

Aligns and Manages fiscal, human and capital resources to meet organizational learning needs. Working with Medical Center leadership, identify and advocate for the resources (staff, space, funds, technology, etc.) to maintain and enhance the local learning environment. Prepare, review, plan, monitor, and/or establish and administer the learning budget for a large and technically complex organization whose learning needs (present and future) are especially critical or urgent.

The DLO ensures the necessary mix of resources (i.e. program, human, capital and technology) are available to support a continuous learning environment for all employees.

Review, analyze, and evaluate Medical Center-Wide learning courses and programs to assess their quality and effectiveness. Evaluate learning programs and courses for a large, diverse, or complex organization whose mission is dynamic and rapidly changing, and whose learning needs are especially urgent.

Develop Medical Center-wide guidelines, instructional methods, materials, etc., and new or improved applications of educational technology to learning programs.

Develop, update, and implement internal procedures, learning plans, course materials and methods; and recommend new learning resources for the Medical Center.



Work Schedule: Monday-Friday 8:00am-4:30pm
Position Description/PD#: Supervisory Education Program Specialist (Detail/Temporary Promotion)/PD078660

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/13/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.


You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Planning and evaluating assigned education projects; Work products include development of guidance and resource materials on major problem areas within services and/or the facility to improve practices; Prioritize and assign all work to be completed by subordinates; Review and evaluate completed work or recommendations of subordinates; Provide guidance and instructions to subordinates on work and administrative matters; Develop and communicate performance standards; Identify and arrange for developmental and training needs.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.


For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:

• Performance Appraisal
• Resume
• SF-50/ Notification of Personnel Action

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

• Cover Letter
• Performance Appraisal
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action

SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):

• Most recent SF-50 if you are a current or former Federal employee
• An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
• Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
• Examples of appropriate SF-50's include:
  • Within grade increases at the highest grade held; or
  • Promotions with an effective date more than one year old; or
  • SF-50's at the highest grade held with an effective date more than one year old.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

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