Supervisory Equal Opportunity Investigator - Charge Receipt and Technical Information Unit (CRTIU)

Equal Employment Opportunity Commission

Summary

As a Supervisory Equal Opportunity Investigator (CRTIU) at the GS-1860-13, you will be part of the Office of Field Programs, U.S. Equal Employment Opportunity Commission. If selected, you will be responsible for providing technical advisory services related to intake to subordinate staff and for serving as the initial point of contact for Charging Parties.

This job is open to

Federal employees - Competitive service

Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales.

Career transition (CTAP, ICTAP, RPL)

Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

Land and base management

Current or former employees of a base management agency.

Veterans

Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference

Military spouses

Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.

Individuals with disabilities

Individuals who are eligible under Schedule A.

Family of overseas employees

Family members of a federal employee or uniformed service member who is or was, working overseas.

Peace Corps & AmeriCorps Vista

Individuals who have served at least 2 years with the Peace Corps or 1 year with AmeriCorps VISTA.

Duties

Supervises and provides substantive investigative, technical, and administrative guidance to staff of the intake unit, including staff on rotational assignment to the intake unit, including investigators.
Directs, coordinates, and oversees work of subordinates, and ensures work is appropriately performed through other enforcement supervisors and teams in carrying out the mission of the EEOC.
Oversees the initial assessment of all new charges, focusing on the appropriate categorization of charges following the Priority Charge Handling Procedures (PCHP) and identification of Commission priorities.
Evaluates performance of subordinates and provides input for performance evaluations of all investigators who serve on Charge Receipt and Technical Information Unit (CRTIU) rotations.
Serves as the primary point of contact for substantive technical questions from the public, employer community, or other stakeholders.

Requirements

Conditions of employment

Must be a U.S. Citizen or National.
Males born after 12-31-59 must be registered for Selective Service.
Suitable for Federal employment, determined by a background investigation.
May be required to successfully complete a probationary period

Qualifications

For the GS-13: You must have at least one year of specialized experience equivalent to the GS-12 level in or related to the work of this position, serving as an investigator with responsibility for interviewing and counseling members of the public; preparing, planning, conducting, and/or coordinating investigations, including collecting and analyzing data pertaining to complaints; and communicating with government or employer representatives and witnesses related to the investigation, as appropriate. Demonstrated ability to supervise staff and lead, or effectively manage, complex programs.

Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-12 level is required to meet the time-in-grade requirements for the GS-13 level.

Applicants must meet all eligibility requirements (e.g., time-in-grade and qualification requirements) within 30 days of the closing date specified in the vacancy announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There are no educational requirements for this position.

Additional information

Relocation expenses will not be paid.

This is a non-bargaining unit position.

You will be expected to report to the duty station listed on this announcement.

This job opportunity announcement may be used to fill additional similar vacancies across the EEOC.

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements visit the following websites:

Persons with Disabilities, Schedule A
Special Hiring Authorities for Veterans
Special Hiring Authorities for Certain Military Spouses
Family of overseas employees
Peace Corps & AmeriCorps VISTA
Foreign Service Employees

All employees of the Federal government are subject to the conflict of interest statutes and regulations including the Standards of Ethical Conduct that govern activities with outside organizations and reporting financial holdings. This position may require the incumbent to complete a confidential financial disclosure report within 30 days of appointment. This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with the EEOC. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow the EEOC to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time.

Reasonable Accommodation (RA) Requests: The EEOC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact the HR Specialist listed in this vacancy. The decision on granting reasonable accommodation will be made on a case-by-case basis. TTY users may contact us via the Federal Relay Service, 1-800-877-8339.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

Once the application process is complete, your resume and supporting documentation will be reviewed to determine whether you meet the minimum qualifications and eligibility requirements outlined in this announcement. A Subject Matter Expert (SME) or SME Panel will be utilized to assist in the technical evaluation of candidates' qualifications. Applicants who meet these requirements will be certified and referred to the selecting official.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

Analytical Skill
Enforcement of Employment Laws
Knowledge of EEOC laws
Oral and Written Communication

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13002515

All qualified Non Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration.

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/

Equal Employment Opportunity
The United States government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

Your Resume (NOT TO EXCEED 2 PAGES) showing work schedule, hours worked per week, dates of employment and duties performed. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. If your resume does not reflect demonstrated evidence of your qualifications, you will not receive consideration for the position.
If applying as a status candidate with current or former Federal Service, please provide a copy of your last or most recent SF-50, "Notification of Personnel Action" which shows your appointment eligibility for the position for which you are applying. Your SF-50 must identify your career/career-conditional status, title, series and grade (do not submit an Award SF-50). Also provide the SF-50 that reflects the highest grade level held on a permanent basis or the full performance level of your current position, whichever is higher.
Most recent Performance Appraisal, if applicable.
Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal. Worker's Compensation Separation: Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50. Disability Annuity Termination: Notification from OPM of disability annuity termination AND Separation SF-50 of the last position held.
Military Reserve or National Guard Technician Special Disability Retirement Annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard Bureau AND Separation SF-50 of the last position held.
Interchange Agreement with Other Merit Systems Eligible: Documentation of eligibility as listed in each individual interchange agreement.
Land Management Workforce Flexibility Act (LMWFA) Eligibles: If you are a current or former land management agency appointee - you must provide documentation to verify eligibility as follows: a) A copy of your SF-50, Notification of Personnel Action, that reflects having initially been hired under competitive examining procedures to a time limited (temporary/term) appointment; b) A copy of SF-50(s), Notification of Personnel Action(s), that reflect having served under one (1) or more time-limited (temporary/term) appointments by a land management agency for a period totaling more than 24 months without a break in service of two (2) or more years; and (c) A copy of your Performance Appraisal Plan and/or Supervisor Memorandum that reflects having performed at an acceptable level during each period of service.
Veterans Employment Opportunity Act: Veterans Recruitment Appointment, and 30% Disabled Veteran Eligible: DD-214 Member Copy 4 showing type of discharge/character of service, SF-15 Form and VA letter, or certification of expected discharge or release from active duty under honorable conditions within 120 days.
Current or Former Political Appointees (if applicable): The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently or have been a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch within the last 5 years, you must disclose this in your application package.
Certain Military Spouses: Eligible under E.O. 13473: verification of the member's current active duty status; OR verification of the member's 100% disability (VA Letter); and/or verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage).
Certain Family Members Eligible: under E.O. 12721: Your most recent non-award SF-50 and performance appraisal.
Schedule A: Persons with Disabilities Appointment Eligibles: A copy of your Schedule A letter from a physician, local, state or federal rehabilitation office citing your eligibility under 5 CFR 213.3102 (u).
Peace Corps & AmeriCorps VISTA: A copy of your Peace Corp Description of Service (DOS) Letter, SF-50, or your VISTA Verification of Service letter from your representative after successful completion of the program.

Failure to submit documents required may result in loss of consideration.

How to Apply

Please read the entire announcement and all the instructions before you begin an application.

To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:

Click the Apply Online button.
Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
Set aside at least 1 hour to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us.

To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.

To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Agency contact information

EEOC Jobs

Email: jobs@eeoc.gov

Address: Equal Employment Opportunity Commission
131 M Street NE
Washington, DC 20507
US

Next steps

Your responses are subject to verification through the documentation you submit and through subsequent assessment steps. Deliberate attempts to provide false or misleading information may result in disqualification or removal from the position or agency if discovered during or after appointment.

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated. You will receive another notification about the status of your application.

We expect to make a job offer within 40 days after the closing date of the announcement. After making a tentative job offer, we will conduct a suitability/security background investigation.

Supervisory Equal Opportunity Investigator - Charge Receipt and Technical Information Unit (CRTIU) Job in Boston, MA