Supervisory Facility Operations Specialist

Clarification from the agency

Open to current career/career conditional federal employees of the National Park Service; Land Management Workforce Flexibility Act (LMWFA) eligibles; noncompetitive NPS merit promotion eligibles; and CTAP eligibles in the local commuting area.

The Supervisory Facility Operations Specialist provides leadership and technical expertise in managing the park's facilities, assets, and operational programs. This position serves as a key member of the park management team, guiding strategic decisions, overseeing complex maintenance and project portfolios, and ensuring the safe, efficient, and compliant operation of park infrastructure and staff. Below are the daily duties associated with this position.

• Develops a wide range of management documents, including project documentation, safety reports, compliance materials, and budget justifications.
• Oversees multi-year and annual budgets, spending plans, project funding, cost analyses, and facility management financial systems.
• Supervises subordinate staff, establishes work priorities, evaluates performance, identifies training needs, and manages workload distribution.
• Sets maintenance priorities, plans multi-year asset work, contract management, evaluates program performance, adjusts schedules, and oversees long-range facility strategies.
• Uses Facility Management Software Systems (FMSS), maintenance management tools, asset databases, and technology-supported work controls.
• Represents the park to partners, agencies, and the public; participates in leadership discussions; provides guidance to staff; leads teams; and coordinates with contractors.

Area Information:

Klondike Goldrush Park is in Skagway, Alaska, a year-round seaport and popular cruise ship destination between May and September. Tourism is the town's main economic driver, and Klondike Gold Rush NHP is Alaska's most visited national park area. Skagway has about 1000 permanent residents, with the population doubling or tripling in summer. The town provides essential services such as a school, post office, bank, library, recreation center, medical clinic, and limited shopping, plus more restaurants and retail outlets during summer. Major purchases are made by mail or trips to Juneau and Whitehorse. Skagway is accessible by road via the Klondike Highway, ferry, and light aircraft. The climate features cool winters and mild summers, with average annual precipitation of 26.5 inches. Housing costs are high, and government housing is not available.Additional information about the park and the community can be found by visiting the park's website, www.nps.gov/klg.

Conditions of employment

• Must provide proof of U.S. citizenship.
• Appointment subject to background investigation and favorable adjudication.
• Males born after 12-31-59 must be registered for Selective Service.
• Direct Deposit participation required.
• You will be required to operate a government (or private) motor vehicle as part of your official duties. You are required to have a valid driver's license within 7 days from Entry-On-Duty. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.

• You may be required to work evenings, holidays, and overtime.
• You are required to wear a uniform and comply with uniform standards. A uniform allowance will be provided.
• You may be required to travel overnight away from home occasionally.
• You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.
• The position to which you will be appointed is subject to a financial disclosure reporting requirement and you will be required to complete a new entrant Confidential Financial Disclosure Report (OGE Form 450) within 30 days of your appointment.
• Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.
• As a condition of employment for accepting this position, you will be required to serve a one (1) year supervisory probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated.

*Additional Requirements located under Qualifications*

Qualifications

Requirements Continued...

As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period to evaluate your fitness and whether your continuation of employment advances the public interest.

This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.

Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

All qualifications must be met by the closing date of this announcement - 08/05/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F.

For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience.

Minimum Qualification Requirements:

To qualify for this position at the GS-12 grade level, you must possess one of the following minimum qualifications by close of the announcement:

Experience: To qualify, you must possess one year of specialized experience equivalent to at least the GS-11 level in the federal service. Specialized experience is experience that equipped the applicant with the particular knowledge, skills and abilities needed to successfully perform the duties of this position. Examples of specialized experience include but are not limited to: Serving as a facility management expert and member of a park management team, contributing to the development and implementation of park-wide management strategies, policies, and operational plans. Monitoring and evaluating maintenance programs to ensure compliance with approved management direction and operational standards. Representing the park in public settings and collaborating/negotiating with federal, state, and local agencies; historic organizations; universities; private groups; and partner entities. Managing Facility Management Software Systems (FMSS) to maintain asset inventories, complete condition assessments, determine asset priority indexes, calculate deferred maintenance needs, and develop annual and multi-year maintenance plans. Note: Include hours worked per week on your resume.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g. resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessment(s) required for this position. To be considered for this position, you must complete all required steps in the process.

Your resume must not exceed 2 pages. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.

You will be assessed in the following competencies (knowledge, skills, abilities, and other characteristics):

• Financial Management
• Managing Human Resources
• Oral Communication
• Planning and Evaluating
• Technology Application
• Writing

To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires a panel resume review which will measure the critical competencies listed above that are required to successfully perform the job.

All qualified non-competitive applicants and the best-qualified Merit Promotion applicants will be referred to the hiring manager for consideration.

DUE WEIGHT: Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process.

If you do not have your most recent performance appraisal/evaluation, you must submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration or your score may be lowered.

Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level.

The following documents are required and must be submitted by 11:59 PM (EST) -08/05/2026-unless otherwise stated.

1. Resume which includes a list of all significant jobs held and duties performed, with dates in month-year format (include month/day/year format if needed for 52 weeks of experience), and indicate hours worked per week (or full-time). Your resume must clearly show how long you have held each grade/rank. Resumes must not exceed 2 single-sided pages and resumes longer than 2 pages will not be accepted. The minimum font size is 10-point for all body text. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed. Your 2-page resume must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements. Resume Builder: https://help.usajobs.gov/faq/application/documents/resume/what-to-include
2. Complete All Required Assessments.
3. Performance Appraisals and Awards: All applicants must submit their most recent performance appraisal showing the official rating of record and signed by a supervisor. If the performance appraisal is not dated within the last 18 months OR no performance appraisal is available, you must submit a statement as to why it is not available (including if any prior performance appraisals/evaluations were at an acceptable level).
4. Eligibility Documentation:
   • Current NPS Federal employees must submit latest SF-50 (i.e. Promotion, Within Grade Increase (WGI)) showing tenure 1 or 2 in block 24, grade, and if applicable, an additional SF-50 showing the highest grade or promotion potential held. Time in grade will be determined by reviewing your resume and required SF-50s. If your SF-50 showing highest permanent grade held has an effective date within the past year, your resume must clearly show that you held that grade for one year. Do not submit award SF-50s.
   • Veterans Preference Documentation:
     • If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
     • If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active-duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
     • If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
   • Land Management Workforce Flexibility Act (LMWFA): If you are applying under LMWFA, you must submit ALL Appointment AND Termination SF-50s for EACH appointment verifying the Position Occupied code 1-Competitive Service (block 34); AND Documentation of satisfactory performance for each period of temporary employment claimed, such as, performance evaluations, memorandum of record, whereas the supervisor(s) documented an acceptable performance level for a specified rating/employment period.
   • Career Transition Assistance Plan (CTAP): If you are applying under CTAP, you MUST submit proof of eligibility including a copy of the agency notice, most recent performance rating, and most recent SF-50 showing your position, grade level, and duty location. For more information visit: USAJOBS Help Center - Career Transition Programs (CTAP, ICTAP, RPL).

Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

Do not submit photographs with your application package. Do not upload Adobe portfolio documents.

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