Supervisory Facility Operations Specialist

Clarification from the agency

This announcement is open to United States Citizens; U.S. Nationals; and Career transition eligibles (CTAP, ICTAP, RPL).

At the full performance level (GS-12) the major duties of this Supervisory Facilities Operations Specialist position include, but are not limited to the following:

• Serves as the facility management expert, providing technical support and leading the formulation and execution of long-range strategies for facility operations, maintenance, repair, rehabilitation, and development.
• Responsible for all maintenance operations, including supervision of five maintenance districts and coordination of maintenance programs and agency support activities.
• Actively participates in decisions affecting overall park management policy and operations; contributes to the development and implementation of park management documents; and evaluates maintenance programs affecting park operations to ensure compliance with approved management direction.
• Responsible for developing and implementing a park-wide maintenance operational efficiency program, a comprehensive maintenance and operations plan, and energy conservation practices.
• Performs supervisory duties including recruiting and recommending the selection of employees; executing established work plans; establishing work schedules and priorities; and recommending promotions, reassignments, and other personnel actions.

AREA INFORMATION: The Outer Banks are comprised by several towns including Manteo, Nags Head, Kill Devil Hills, Kitty Hawk, Buxton, and Ocracoke. The area is a beach destination. The beaches, as well as Albemarle and Pamlico sounds, provide exceptional recreational opportunities, such as fishing, surfing, boating, and many other watersports. There are several highly rated elementary, middle, and high schools and numerous extracurricular activities available for children. These towns all have homes for sale or rent and are within reasonable driving distance. The Outer Banks has many modern conveniences, such as grocery stores, retail shopping, banks, a hospital, and many restaurants. Cost of living on the Outer Banks is somewhat expensive as compared to other eastern North Carolina communities. The Outer Banks Chamber of Commerce (www.outerbankschamber.com) and the Outer Banks Visitors Bureau (www.outerbanks.org) websites can provide additional community information.

Cape Hatteras National Seashore (https://www.nps.gov/caha): Cape Hatteras National Seashore was designated as the first National Seashore in the National Park Service and preserves the wild and primitive character of the everchanging barrier islands, protects the diverse plant and animal communities sustained by the coastal island processes, and provides for recreational use and enjoyment that is compatible with preserving the distinctive natural and cultural resources. Fort Raleigh National Historic Site (https://www.nps.gov/fora): Fort Raleigh National Historic Site preserves and interprets the site of the first English Colony in the New World, is the site of the theatrical production, The Lost Colony, and interprets the historical events of the history of the Native Americans, European Americans, and African Americans who lived on Roanoke Island, North Carolina. Wright Brothers National Memorial (https://www.nps.gov/wrbr): Wright Brothers National Memorial commemorates the first successful power-driven airplane flight, which was made by Wilbur and Orville Wright at Kitty Hawk, North Carolina, on December 17, 1903.


Open to the first 100 applicants or until 08/05/2026, whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.

Conditions of employment

• Must provide proof of U.S. citizenship.
• Appointment subject to background investigation and favorable adjudication.
• Males born after 12-31-59 must be registered for Selective Service.
• Direct Deposit participation required.
• Successfully pass the E-Verify employment verification check. To learn more, visit www.dhs.gov/EVerify/.
• Must have and maintain a valid driver's license throughout employment.
• You are required to wear a uniform and comply with the uniform standards. A uniform allowance will be provided.
• A financial disclosure report will be required within 30 days of appointment.
• You are required to complete training, obtain and maintain a government credit card with travel and/or purchase authority.
• You must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period, during which your fitness and whether your continued employment advances the public interest will be evaluated.

This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

*Additional Requirements located under qualifications*

Qualifications

Qualifications:

All qualifications must be met by the closing date of this announcement-08/05/2026-unless otherwise stated in this vacancy announcement.

To receive credit for experience, your resume MUST state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected.

Minimum Qualification Requirements:

To qualify for this position at the GS-12 grade level, you must possess one of the following minimum qualifications by close of the announcement:

Specialized Experience: To qualify, you must possess one (1) year of specialized experience equivalent to at least the GS-11 level in the federal service. Specialized experience is experience that equipped the applicant with the particular knowledge, skills and abilities needed to successfully perform the duties of this position. Examples of specialized experience include but are not limited to:

• Developing or implementing maintenance programs;
• Overseeing maintenance, repair, rehabilitation, or construction projects;
• Coordinating the work of contractors or maintenance personnel;
• Planning work and allocating resources; and
• Providing technical guidance or supervision related to facility operations.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Requirements Continued...
Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

This is a supervisory position that may require completion of a supervisory probationary period.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g. resume, supporting documents), the responses you provide on the application questionnaire, and the result of any additional assessment(s) required for this position.

Your resume must not exceed 2 pages. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.

Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service-connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into the following categories:

• Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position

• Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job

• Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.

You will be assessed in the following competencies (knowledge, skills, abilities, and other characteristics):

• Accountability
• Decision Making
• Flexibility
• Interpersonal Skills
• Leadership
• Planning and Evaluating
• Problem Solving

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessment(s), including a structured resume review. These assessments measure the critical competencies listed above that are required to successfully perform the job.

Providing false or misleading information on your resume or supporting documentation may result in removal from consideration or other action consistent with applicable federal hiring regulations. Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position.

The following documents are required and must be submitted by 11:59 PM (EST) on 08/05/2026:

1. Resume which includes a list of all significant jobs held and duties performed, with dates in month-year format (include month/day/year format if needed for 52 weeks of experience), and indicate hours worked per week (or full-time). Your resume must clearly show how long you have held each grade/rank. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. Your 2-page resume must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements. If you have federal experience, you should include series, and grade for each position held, and if experience is part of a career ladder position, you must clearly distinguish the job duties and length of time working for each grade level. More information on how to write a Federal Resume: https://help.usajobs.gov/faq/application/documents/resume/what-to-include
2. Complete All Required Assessments.
3. All college transcript(s), if qualifying based on education. Please submit both undergraduate and graduate level transcripts, as applicable.
4. Veterans Preference Documentation, if applicable. Veterans must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (member 4 copy) or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you are a Disabled Veteran, Purple Heart Recipient, or Parent or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.va.gov/records/ or call 1-800-827-1000. If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active-duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
5. Interagency/Career Transition Assistance Plan (I/CTAP): If you are applying under I/CTAP, you MUST submit proof of eligibility including 1) copy of the agency notice, e.g., RIF Separation Notice, Notice of Proposed Removal, etc.; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be well qualified. For more information visit: USAJOBS Help Center - Career Transition Programs (CTAP, ICTAP, RPL).

Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from all documents.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

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