Supervisory Facility Operations Specialist

Clarification from the agency

This is a Merit Promotion announcement for career and career conditional National Park Service employees, Career Transition eligibles (CTAP), and Bureau Land Management Workforce Flexibility Act (LMWFA). Refer to Required Documents section for more information.

Some of the major duties you will perform include but are not limited to the following:

• Serves as a member of a diverse management team for the benefit of an entire park or organization.
• Implements a safety program with training to eliminate at-risk behaviors and environments by enforcing regulations and policy.
• Plans work, establishes work schedules and priorities, and assigns work to operate facilities at their most effective/efficient level.
• Develops annual work plans for maintenance division utilizing information from a facility maintenance system.
• Develops scope, plans, specifications, project statements and justifications, and independent cost estimates for in-house and contracted service calls, work orders, and maintenance projects.
• Serves as Contracting Officer Representative (COR) for privately contracted business functions and services, including workflow input, procurement planning and scheduling, project budget development and execution, project oversight, and quality control.
• Creates and implements a culture of safety in the work environment where all employees are aware of risks, how to protect themselves, and are empowered to speak up on behalf of the safety of themselves and others.
• Supervises and maintains day-to-day operations of facilities to ensure subordinate staff complete routine maintenance, repairs, and maintenance work orders in a timely and satisfactory manner.
• Ensures all facility management operations and actions, both construction and ongoing maintenance functions, are conducted in accordance with all pertinent OSHA regulations/standards.
• Interprets and ensures compliance with all Building Codes, Life Safety Codes, Accessibility Standards, and Electrical Codes.

Conditions of employment

• Must be a U.S. Citizen or National.
• Appointment subject to background investigation and favorable adjudication.
• Males born after 12-31-59 must be registered for Selective Service.
• Direct Deposit participation required.
• Successfully pass the E-Verify employment verification check. To learn more, visit https://www.e-verify.gov/.
• Must possess and maintain a valid driver's license throughout employment.
• You are required to wear a uniform and comply with uniform standards. A uniform allowance will be provided.
• A financial disclosure report will be required within 30 days of appointment.
• This position requires you to wear an officially approved uniform while in a duty status. You are required to wear the uniform in accordance with applicable policies and be required to sign a condition of uniform wear statement.
• This position may require regular and recurring overtime and shift work.

As a condition of employment for accepting this position, you may be required to serve a 1-year probationary position to evaluate your fitness and whether your continuation of employment advances the public interest.

This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.

Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary position your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

*Additional Requirements located under qualifications*

Qualifications

Requirements Continued.

This is a supervisory position that may require completion of a supervisory probationary period.

You may be required to obtain a Contracting Officer Certificate of Appointment (COA).

Qualifications:

All qualifications must be met by the closing date of this announcement - 10/30/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F.

For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience.

To qualify for this position you must meet the (1) Individual Occupational Requirements AND (2) Specialized Experience for the series/grade to which you are applying.

(1) Individual Occupational Requirements
Education
A. Degree: Undergraduate and Graduate Education: Major study -- engineering, industrial arts, property management, or business administration. You must submit transcripts.

-OR-

B. Experience: Examples of qualifying experience include:

• Managing a maintenance program for office or apartment building complexes, hospitals, recreation facilities, military, or other special-purpose installations, including planning maintenance activities, and developing preventive maintenance programs.

• Conducting surveillance activities over construction and maintenance operations performed by a variety of private contractors, including reviewing project plans and specifications for workability, informing contractors of construction and reporting requirements, and supervising operations for conformance with project plans.

• Performing maintenance or construction work, including estimating material and labor costs for a variety of construction or maintenance projects (such as construction or maintenance of brick, frame, structural steel, reinforced concrete, and other type structures ranging from one- or two-story buildings to larger structures), directing actual work operations, and maintaining appropriate contacts with the organization funding the project.

IN ADDITION TO THE BASIC REQUIREMENTS (ABOVE A OR B), YOU MUST MEET THE FOLLOWING:

(2) Specialized Experience: At least one year of specialized experience that is equivalent to at least the GS-11 level in the Federal Service that includes managing a multi-faceted maintenance program for recreation facilities, conservation, or educational campuses. The portfolio will include managing personnel and project funding for all of the following elements: multiple buildings, utilities infrastructure, roads/walkways/trails, fenced boundaries, and maintained landscapes. Examples of qualifying specialized experience must include:
(1) Performing supervisory human resource responsibilities, including performance management, evaluation, counseling, training, awards, discipline, conflict resolution, position management, recruitment, hiring, and removal;
(2) Planning and scheduling operations and maintenance activities such as preventive maintenance of heating and cooling systems, electrical troubleshooting and repairs, plumbing repairs, interior and exterior painting, word crafting/carpentry, pavement maintenance, masonry repairs, landscaping, turf maintenance, tree care, custodial, trash collection, transportation, vehicle fleet operations and maintenance, snow removal, storm recovery, and special event support;
(3) Procuring and managing contracted services, including project development, estimating costs, reviewing project plans and specifications, evaluating contractor proposals, observing, and evaluating contracted work for conformance with plans and specifications, approving invoices, and tracking expenditures against available funds;
(4) Developing a unit operating budget and managing the expenditure of funds.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g. resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessment(s) required for this position. To be considered for this position, you must complete all required steps in the process.

Your resume must not exceed 2 pages. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.

You will be assessed in the following competencies (knowledge, skills, abilities, and other characteristics):

• Compliance
• Leadership
• Planning and Evaluating
• Project Management
• Team Building

To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessment(s), including a structured resume review by subject matter experts. These assessments measure the critical competencies listed above that are required to successfully perform the job.

All qualified non-competitive applicants and the best-qualified Merit Promotion applicants will be referred to the hiring manager for consideration.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration or your score may be lowered. Cheating on an assessment may also result in your removal from consideration. Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position.

Current or former displaced Federal employees who are surplus, displaced, or involuntarily separated have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP). To be considered under CTAP/ICTAP, you must be well-qualified, score at least 85 (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), and be able to perform the duties of the position upon entry.

The following documents are required and must be submitted by 11:59 PM (ET) -10/30/2026-unless otherwise stated in this vacancy announcement:

1. Resume which includes a list of all significant jobs held and duties performed, with dates in month-year format (include month/day/year format if needed for 52 weeks of experience), and indicate hours worked per week (or full-time). Your resume must clearly show how long you have held each grade/rank. Resumes must not exceed 2 single-sided pages and resumes longer than 2 pages will not be accepted. The minimum font size is 10-point for all body text. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed. Your 2-page resume must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements. Resume Builder: https://help.usajobs.gov/faq/application/documents/resume/what-to-include
2. Complete All Required Assessment(s).
3. Performance Appraisals and Awards: You must submit your most recent performance appraisal showing the official rating of record and signed by a supervisor dated within the past 18 months. If unavailable, a written explanation is required (including if any prior performance appraisals/evaluations were at an acceptable level). Performance awards dated within the past 5 years may also be submitted for due weight consideration.
4. All College Transcript(s), if qualifying based on education.
5. Eligibility Documentation:
   • Current and former Federal employees must submit latest SF-50 (i.e. Promotion, Separation, Within Grade Increase (WGI)) showing tenure 1 or 2 in block 24, grade, and if applicable, an additional SF-50 showing the highest grade or promotion potential held. Time in grade will be determined by reviewing your resume and required SF-50s. If your SF-50 showing highest permanent grade held has an effective date within the past year, your resume must clearly show that you held that grade for one year. Do not submit award SF-50s.
   • Land Management Workforce Flexibility Act (LMWFA): you must submit ALL Appointment AND Termination SF-50s for EACH appointment verifying the Position Occupied code 1-Competitive Service (block 34); AND Documentation of satisfactory performance for each period of temporary employment claimed, such as, performance evaluations, memorandum of record, whereas the supervisor(s) documented an acceptable performance level for a specified rating/employment period.
   • Interagency Career Transition (ICTAP) and Career Transition Assistance Plan (CTAP): You MUST submit proof of eligibility including 1) copy of the agency notice, e.g., RIF Separation Notice, Notice of Proposed Removal, etc.; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be well qualified. For more information visit: USAJOBS Help Center - Career Transition Programs (CTAP, ICTAP, RPL).

Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

Do not submit photographs with your application package. Do not upload Adobe portfolio documents.

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