Supervisory General Inspection Investigation and Compliance Specialist Job in Charleston, SC

Vacancy No. 20241113-47049-10750-AJ-ST Department U.S. Coast Guard
Salary $88,778.00 to $115,408.00 Grade 12 to 12
Perm/Temp Permanent FT/PT Full-time
Open Date 12/18/2024 Close Date 1/16/2025
Job Link Apply Online Who may apply Public
Locations:
Charleston, SC


Summary

This vacancy is for a GS-1801-12, Supervisory General Inspection Investigation and Compliance Specialist located in the Department of Homeland Security, U.S. Coast Guard, OPERATING LOCATION-NMC REGIONAL EAM CENTER-CHARLESTON SC. Duty station is located in Charleston, SC.

Promotion Potential: If this position is filled at a level below the full performance level, the selectee may be promoted without further competition. This implies no promise or guarantee of a promotion.

This job is open to

Clarification from the agency

Status Candidates, Merit Promotion, Current Federal Employees, Former Federal Employees, Overseas Employees, Former Overseas Employees, CTAP, ICTAP, VRA , VEOA, 30% Disabled, Schedule A, Individuals with Disabilities, Military Spouses, Land and Base Management, Peace Corps, Americorps, Vista For definitions of common terms found in this announcement: http://dhsconnect.dhs.gov/org/comp/mgmt/dhshr/hr/Documents/JOA_Common_Definitions.pdf

Duties

You will serve as a Supervisory General Inspection Investigation and Compliance Specialist and be responsible for the Merchant Mariner Licensing and Documentation (MMLD) Program, a Coast Guard Program with national impact, approximately 60,000 individuals apply for merchant mariner credentials each year. The incumbent manages the operations and functions of one of seventeen Regional Examination Centers, providing advisory services and administration for merchant mariner credentialing program. Position provides technical and advisory services and are responsible for administration of the merchant mariner credentialing program in their assigned regions.

Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include:

  • Providing technical and administrative supervision for civilian employees (GS-05 to GS-8). Providing supervision to the unit staff, including the user fee collection team, merchant mariner application processing/customer service team, and the merchant mariner examinations team. The employee coordinates daily occupational activities of workers, monitors the work and provides direction, guidance and training. Planning, scheduling and directing the workload and is held accountable for the quality, quantity and timeliness of the work of subordinates; directing/providing on-the-job training as needed.
  • Monitoring the national merchant marine credentialing program to ensure technical soundness and conformity with applicable statutes and regulations. Analyzing, modifying, developing, and evaluating basic policies and procedures to facilitate REC operations and implements changes to promote efficiency of operations.
  • Carrying out Equal Employment Opportunity (EEO) policies and communicates support of these EEO policies to subordinates. Assuring equality in determining qualifications, selections, assignments, training, promotions, details, discipline, and awards. Cooperating and participating fully in the development of an EEO plan and efforts regarding staffing, motivation and training to develop all employee; coordinating efforts with EEO officials during the development and execution of policies affecting civilian personnel.
  • Maintaining continuing productive liaison with officials of shipping companies, maritime unions, and federal, state, or municipal agencies. Incumbent works with Coast Guard personnel to foster an understanding of, and cooperation with, Coast Guard credentialing policies and processes and to identify and resolve recurring problems. Advising and assisting in interpreting matters concerning the laws, rules, and regulations pertaining to the program. Exercising exceptional tact and diplomacy and sensitivity. Monitoring the effect and effectiveness of applicable laws and regulations; and preparing recommendations for amendment, revision, or initiation based upon industry and Coast Guard needs.
  • Supervising the adjudication of problems related to the submission and/or review of applications for licenses and documents for both deck and engineering positions, including original and duplicate licenses or documents. Interviews applicants after reviewing completed individual files to ensure accuracy and completeness. Review must be carried out to the depth considered necessary by the incumbent to discharge his/her responsibility for completeness. Ensuring accurate evaluation of services and satisfies the Coast Guard that the applicant possesses the practical experience needed before being give a written examination.

Requirements

Conditions of Employment

All qualification requirements must be met by the closing date of the announcement.

Key Requirements:

  1. Must be a U.S. Citizen or National.
  2. Must be registered or exempt from the Selective Service. See www.sss.gov
  3. A one-year probationary period may be required.
  4. A one-year supervisory probationary period may be required
  5. Suitable for Federal employment determined by background investigation.
  6. Selectee must provide a valid state driver's license.
  7. Time in Grade requirement must be met by the closing date of the vacancy.

Qualifications

To qualify at the GS-12 grade level, applicants must have at least one (1) full year of specialized experience equivalent to at least the GS-11 grade level in the federal sector. Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.

NOTE: All experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position.

Specialized experience must include the following:

  • Managing an office setting and carrying out supervisory responsibilities for the workforce including hiring employees, issuing work assignments, and completing periodic employee evaluations.
  • Applying sound technical knowledge and seasoned judgement in administering regulations, program policies, and procedures associated with a national, state or local credentialing program or application system.
  • Establishing and maintaining effective relationships with the public through customer service and outreach activities.
Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.

NOTE: Education cannot be substituted for experience at this grade level.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Education

This position does not have a positive education requirement. If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. See Required Documents section for detail.

College Transcript: If you are qualifying based on education, submit a copy of your college transcript that lists college courses detailing each course by the number and department (i.e., bio 101, math 210, etc.), course title, number of credit hours and grade earned. You must submit evidence that any education completed in a foreign institution is equivalent to U.S. education standards with your resume. You may submit an unofficial copy of the transcript at the initial phase of the application process. If course content cannot be easily identified from the title of the course as listed on your transcript, you must submit an official course description from the college/university that reflects the content at the time the course was taken.

Transcripts--If this position requires specific educational course work to qualify, or you are qualifying based in whole or part on education, you are required to provide all unofficial transcripts (undergraduate, graduate, etc.) by the closing date of this announcement or you will be disqualified from further consideration. Please ensure that all documentation is legible.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications click here

Only experience and education obtained by the closing date of this announcement will be considered.

Student Loan

Selectee(s) for this position who are newly appointed to a permanent or term position may be eligible for student loan repayment up to $10,000 (pre-tax) for one calendar year. More than one loan may be repaid if the combined repayments do not exceed $10,000. Receipt of this incentive will require a three-year service agreement.

Additional information

Any Offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Due Weight
Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). Consideration will be given to performance appraisals and incentive awards as an indicator of quality of prior experience; no points will be assigned.

E-Verify
DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

Fair Chance Act
The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to donna.l.kimmey@uscg.mil.

Suitability Statement
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

Shared Certificates Statement
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Special Employment Consideration
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the servicing Human Resources Office listed at the bottom of this announcement.

Recruitment incentives may be authorized. See Next Step for additional information.

This is a supervisory position, under provisions of the Civil Service Reform Act, first time supervisors and/or managers will be required to serve a one-year probationary period.

If you need a reasonable accommodation for the application and hiring process, please contact donna.l.kimmey@uscg.mil. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Visit Reasonable Accommodation

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions). Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. The best qualified candidates will be identified for referral to the hiring manager and may be invited for an interview.

The assessment questionnaire is designed to measure your ability in the following competencies:

  • Compliance
  • Leadership
  • Partnering
  • Technical Competence


To preview the announcement questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/12635268

Do NOT include the following types of information in your resume:
  • Social Security Number (SSN)
  • Date of Birth (DOB)
  • Photos of yourself (if included on your resume you will not be considered for this position)
  • Personal information: such as age, gender, religious affiliation, etc.

Required Documents

Resume showing relevant work/volunteer experience, education, and training. Include the start and end dates (from month/date/year to month/date/year) and the number of hours per week worked/volunteered.

SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):

  • Most recent SF-50 if you are a current or former Federal employee
  • An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.
  • Award 50's do not provide sufficient information. Examples of appropriate SF-50's include:
    • Within grade increases at the highest grade held; Promotions with an effective date more than one year old; or
    • SF-50's at the highest grade held with an effective date more than one year old.

Veterans' preference documentation (Member Copy 4 of DD-214, Revised October 2013 SF-15 https://www.opm.gov/forms/pdf_fill/sf15.pdf and VA letter, if applicable. NOTE: The revised October 2013 SF-15 is the latest copy and all others are not usable. Please see Feds Hire Vets for detail.

  • Veterans claiming 5 point veterans' preference must submit legible Member 4 Copy DD214(s) indicating Character of Service.
  • 30% Disabled Veterans must submit their Member Copy 4 DD-214(s), which includes Character of Service, and VA Disability Letter with percentage of disability OR documentation of disability determination from a branch of the Armed Forces which reflects a compensable service-connected disability of 30% or more.
  • Other 10 point Preference Eligibles must submit applicable Member Copy 4 DD-214(s), which includes Character of Service, and provide documentation of 10 point preference described on the back of the SF-15.
  • If you are a current active duty military member who does not have a DD214 and is claiming eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating you will be discharged/released under honorable conditions from active duty within 120 days from the date you submit your certification as part of your application for this announcement. See the "How to Apply" section of this announcement for information on specific requirements for VOW certifications.

CTAP/ICTAP documentation, if applicable.

Schedule A documentation, if applicable. Note: Coast Guard welcomes and encourages applications from persons with disabilities. Qualified applicants with disabilities may be eligible for special hire, non-competitive appointment under Schedule A eligibility.

Military Spouses (if applicable) - You MUST submit verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage) AND: (1) a copy of your spouse's active military orders; OR (2) verification of your spouse's 100% service-connected disability (VA Letter and/or DD-214); OR (3) verification of the service member's death while on active duty (DD-1300/Death Certificate). You are not eligible if you were not married to the veteran at the time of death or have since remarried.

Interchange Agreement with Other Merit Systems Eligible: Documentation of eligibility as listed in each individual interchange agreement.

Other noncompetitive or special appointing authorities (e.g., Peace Corps, VISTA, Public Land Corp, Military Spouse, VRA, 30% Disabled Veterans, Certain Former Overseas Employees, Foreign Service, etc.) must provide substantiating documentation as required.

Any other supporting documentation required for verification as described in the announcement.

Political Appointees: OPM must authorize employment offers for former or current Political Appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To begin your online application, click "Apply Online" to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and or required supporting documentation. Please see the "Required Documents" section below for additional information. All application materials, including transcripts, must be in English. We encourage you to apply online.

Applications and supporting documentation will not be accepted by mail or email. The address below is for inquiries only. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM eastern standard time on 01/16/2025.

It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact Alfreda Jefferson at alfreda.y.jefferson@uscg.mil to obtain an alternative application.

Agency contact information

Alfreda Jefferson
Learn more about this agency

Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.

Recruitment Incentive

Selectee(s) for this position who are newly appointed to a permanent position are authorized to receive a one-time recruitment incentive of 10% of the salary, including locality for this position. Receipt of the bonus will require a 12-month service agreement. "Newly appointed" refers to the first appointment (regardless of tenure) as an employee of the Federal Government, an appointment following a break in service of at least 90 days from a previous appointment as an employee of the Federal Government, or, in certain cases, an appointment following a break in service of less than 90 days from a previous appointment as an employee of the Federal Government.

"Newly appointed" refers to the first appointment (regardless of tenure) as an employee of the Federal Government, an appointment following a break in service of at least 90 days from a previous appointment as an employee of the Federal Government, or, in certain cases, an appointment following a break in service of less than 90 days from a previous appointment as an employee of the Federal Government.

Relocation Incentive

Selectee(s) for this position who are current federal employees on permanent appointments and will be moving outside of the current commuting area of their current position to accept this position are authorized to receive a one-time relocation incentive of 10% of the salary including locality for this position. Receipt of the bonus will require a 12-month service agreement. The employee must establish a residence in the new geographic area prior to payment.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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