Duties
Duties include but not limited to:
- Overseeing, directing and supervising the administrative functions and activities of the major physician-based services in the program such as: Mental Health & Clinical Neurosciences, Comprehensive Integrative Health (CIH), Empower Veterans Program (EVP), Northwest Pain Clinic within Operative Care, Primary Care, Rehab & Long Term Care and Health Promotion and Disease Prevention (HPDP).
- The incumbent is the central point for coordination of these issues and for the day-to-day administration of services. He/she serves as advisor to the Chief of Staff, the Director, Associate Director and Chief Nurse Executive, participating in policy-making, planning and management decisions impacting upon the operation of the Whole Health Program.
- Advising management relative to developments within the clinical services, which require consideration due to their impact upon existing or pending policy and/or operational decisions.
- Developing, evaluating, adjusting and prioritizing functions, programs, procedures and clinical management systems to accomplish the facility's mission.
- Developing, evaluating and adjusting organizational structures, policies, procedures and management systems; settling disputes between sections and services; and addressing personnel actions which affect key employees or issues which could adversely affect the functioning of the services.
- Establishing and implementing both long and short term plans, policies and procedures, assuring that programs are integrated to provide high quality patient care with optimum utilization of facility resources.
- Conducting assessments, creating performance plans and evaluating the Whole Health Program to ensure proper coordination between the delivery of Whole Health Program services and the overall delivery of healthcare.
- Providing direction and oversees implementation of the Office of Patient Centered Care and Cultural Transformation (OPCC & CT); Complementary & Integrative Health (CIH); Complementary & Alternative Medicine (CAM); and VISN initiatives related to Whole Health Program. Directs personnel management for the Whole Health Program by making sound decisions on personnel actions including selections, promotions, reassignments, retention, and recommendations for adverse pertaining to employee performance or conduct.
- Assuring that all program policies and procedures are in compliance with VHA regulations, Central Office directives, VISN guidelines, Hospital policy, Union Master Agreement, professional guidelines, and all accrediting and regulatory agencies.
- Developing and implementing procedures so that the minimum structural and process requirements stipulated by VACO for the Whole Health Program are satisfied.
- The incumbent is the approving official for various Fund Control Points and is responsible for the budget for the Whole Health Program office and sections within the Whole Health Program including, but not limited to, salary of personnel; services related to fee-based screening; enhancements to existing complementary approaches; group wellness approaches; promotion of healthy eating; patient engagement; facility space; training and travel activities for staff development and VISN Whole Health Program Strategic planning meeting; training and educational materials; and equipment for newly allocated Whole Health Program space.
- Develops policies and plans for the organization.
- Provides leadership and direction to promote the development and productivity of all employees supervised and all physicians at the medical center.
Work Schedule: Mondays-Fridays, 7:00am - 3:30pm PST
Position Description Title/PD#: Supervisory Health System Specialist/PD214140
Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Employee may be required to work extended hours on occasion as needed, past a usual 8 hour day. Constantly required to respond to urgent action items and prepare issue briefs with short turnaround times which is very stressful.
Requirements
Conditions of Employment
- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after 12/31/1959
- You may be required to serve a probationary period
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
Qualifications
To qualify for this position, applicants must meet specialized experience requirements within 30 days of the closing date of this announcement.
You may qualify based on your experience and/or education as described below:
GS-12 grade level:
- You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-11) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Supervisory Health System Specialist. Qualifying specialized experience is defined as progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:
- Missions, organizations, programs, and requirements of health care delivery systems;
- Regulations and standards of various regulatory and credentialing groups; and
- Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.
Examples of Specialized Experience would typically include but not limited to the following:
- developing program plans, goals, objectives and initiatives and evaluating the effectiveness of programs
- identifying problems and developing solutions
- developing administrative guidelines for the conduct of program operations
- analyzing and interpreting data
- planning, organizing and managing administrative programs related to healthcare
- applying organizational and system-wide strategies for continuous quality improvement
- running and supervising an administrative component of a health care organization/program
Preferred Experience:
- 1 year of leadership experience; Administrative supervision; demonstration of ability to work independently
- Program Management: Managing and overseeing staff who perform health care administrative duties.
- Leadership and Supervision: Leading, supervising, and mentoring a multidisciplinary team and ensuring effective communication and collaboration among team.
- Participation in or management of Whole Health Programs or Integrative Health Initiatives that encompass patient-centered care, wellness promotion and holistic health.
- LEAN/Six Sigma qualifications.
- Whole Health Program Experience
You will be rated on the following Competencies for this position:
- Accountability
- Education and Training
- Financial Management
- Leadership
- Strategic Thinking
- Technical Competence
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
There is no educational substitution for the GS-12 level.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.
Resume Reminder - Your resume must include the following information for each job listed:
- Job title
- Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Salary/Rank etc
- Series and Grade, if applicable, for all Federal positions you have held
- References, current or recent supervisor
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
The experience stated in your resume must support your assessment responses.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
Required Documents
Documents Accepted:
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (VA)
- Other (1)
- Professional Certification
- Resume
- Separation Notice (RIF)
- SF-15
- SF-50/ Notification of Personnel Action
- Transcript
Documents Required:
Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).
You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
Applications are accepted online. Applying online will allow you to review and track the status of your application.
How to Apply
All applicants are encouraged to apply online.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 08/28/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12787249.
1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Next steps
After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.