Duties
Coordinates and administers the efficient and proper use of any NAF resources, including funds, personnel, supplies and equipment.
Oversees a small budget. Approves requisitions for equipment and supplies for the Front Desk, Maintenance, and Custodial Crew. Responsible for the receipt and storage of any NAF supplies, minor property and fixed assets.
Prepares eMH reports for Housing Management and analyzes, evaluates, and implements instructions and notices from higher authority in support of the UH program.
Adheres to CNIC UH standardization of goals and participates in UH inspections.
Ensures NAF personnel and procurement policies and procedures are followed.
Performs the full range of supervisory duties for one or more site subordinates at NF2/3 or NA2 level:
- Front Desk Associates
- Custodial Crew
- Maintenance Crew
- Building Manager(s)
Supervision responsibilities include but are not limited to setting work schedules, assigning work, establishing and revising priorities, evaluating performance, approving or disapproving leave requests, selects management/supervisory candidates and approves selections of entry level employees, recommends pay adjustments and/or awards per policy, and recommends corrective and/or disciplinary action as warranted.
Coordinates with the UH Manager/Director and maintains a professional employee training and development program for the NAF functional areas mentioned above.
Coordinates with the UH Manager/Director to include NAF staff in the UH employee recognition program.
Ensures subordinates are fully aware of and comply with appropriate personnel, safety and environmental laws and regulations.
Establish liaison with divisions, departments, directorates, and other offices that provide goods or services to the operation.
Assess trends and problems that span the operation, recommend necessary changes, and evaluate results.
Coordinate with the UH Manager/Director to provide oversight for a recurring facility preventive maintenance program.
Helps to market Fleet and Family Readiness (FFR) programs and services available to UH residents. Ensures Front Desk Associates are also marketing FFR programs and services.
Along with the UH Manager/Director, ensures proper protocol is practiced during Barracks visits by Distinguished Visitors and command leadership.
Performs other duties as assigned.
Requirements
Conditions of Employment
- Must meet Federal Employment suitability requirements and successful completion and maintenance of National Agency (NACI) background check.
- Must possess a valid driver’s license, as travel to other facilities may be required within the normal scope of duties.
- This position may require work of various shifts including nights, weekends, and holidays.
- Incumbent may be considered “ALPHA” personnel, and therefore subject to work during inclement weather or other states of emergency.
Qualifications
Must understand the daily operation of a lodging operation to include safety, environmental and fire prevention regulations, and practices; and front desk, housekeeping, and maintenance operating principles and practices; and have a working knowledge of automated property management system(s).
The incumbent must possess excellent communication skills and must possess fluent command of the English language, understand, and use proper grammar, and be able to communicate clearly and effectively to all levels of the organization, both verbally and in writing.
Incumbent must be able to use and/or operate basic computer software such as Microsoft Word, Excel and Power Point and have a working knowledge of the property management system.
Must be able to understand and utilize basic military policies and regulations related to operating and managing UH Barracks facilities.
Education
A bachelor's degree in Hotel Management or related field is preferred but may be substituted with UH or similar lodging experience. The incumbent must have a minimum of 3 years' experience in a position related to a UH lodging operation, with at least 2 years' supervisory experience.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 05/07/2025 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12723476It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=ApplicantTo verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/statusDON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.