Duties
Leads all policies, procedures, and programs associated with FAA Worklife programs and services, including the end-to-end design, communication, and execution of new national initiatives.
Identifies strategic opportunities and implements creative approaches to enhance Worklife program offerings (e.g., wellness programs, child/eldercare support, employee assistance, and workplace flexibilities) as key elements of the Agency's Workforce Transformation initiatives aimed at attracting and retaining top-tier aviation and professional talent.
Builds and maintains collaborative, cross-functional relationships across multiple Lines of Business and Staff Offices (LOB/SOs), labor unions, and external partners to expand, integrate, and enhance program services.
Establishes standard metrics and rigorous evaluation mechanisms to systematically assess program participation, employee satisfaction, and overall effectiveness on a regular basis, using data-driven insights to recommend continuous program improvements.
Conducts detailed reviews and evaluations of new and revised federal regulations, OPM directives, executive orders, legislative mandates, and relevant legal decisions or rulings to assess their specific impact on the FAA's Worklife programs and services. Determines the precise degree of impact of external guidance on existing agency programs, administrative practices, and internal operating procedures, and provides authoritative advice, strategic options, and formal recommendations to senior HR leadership.
Formulates and drafts agency-wide directives, program manuals, and Standard Operating Procedures (SOPs) that align Worklife services with changing statutory requirements and modern workforce expectations.
Directs, supervises, and leads a professional, multi-disciplinary team of Human Resources Specialists and program support staff. Sets clear unit goals, manages workloads, and assigns work based on complexity, employee capabilities, and shifting operational priorities.
Establishes performance standards, monitors individual progress, and conducts regular performance evaluations.
Actively coaches and mentors staff, identifies professional development and training opportunities, and works to foster a highly collaborative and high-performing work environment.
Exercises full supervisory authority to recommend and approve substantive personnel actions, including selections, promotions, reassignments, and performance awards; reviews and approves leave requests; and initiates and implements appropriate corrective or disciplinary actions when necessary.
Requirements
Conditions of employment
- US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- Must submit an SF50 (See Required Documents).
- Financial Disclosure is required
Qualifications
To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-I, FG-13 level. This experience is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.
SPECIALIZED EXPERIENCE IS DEFINED AS:
Independently leading, planning, or administering federal or large-scale corporate work-life, wellness, or employee assistance programs; Analyzing complex federal regulations, OPM directives,
OR executive mandates to determine organizational policy impact and providing structured advice to senior leadership; Formulating operational metrics, evaluation mechanisms, and program improvement strategies to support strategic workforce retention
OR workforce transformation initiatives; or Developing collaborative partnerships or networks across multiple departments or business units to coordinate, expand, or integrate employee support services.
You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.
Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.
Education
Education cannot be substituted for experience.
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements
This position is covered by the FAA Core Compensation plan. Additional information about Core Compensation is available at: https://www.faa.gov/jobs/working_here/benefits
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Managerial Selection Factor.
In lieu of providing a narrative response in the text box listed below each Managerial Selection Factor, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each. Your work history examples should be specific and clearly reflect the highest level of ability. Your answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate.
Unless previously completed, the incumbent must satisfactorily complete a 1-year probationary period to remain in this supervisory or managerial position.
Some, all, or none of the applicants may be interviewed.
This Level 5 (Moderate Risk; Public Trust) position requires favorable adjudication of a Minimum Background Investigation (MBI) background investigation prior to appointment, unless a waiver is obtained.
This is not a bargaining unit position.
Links to Important Information: Locality Pay, COLA
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
ALL applicants MUST submit the following:
(1) resume with complete work history; and
(2) a copy of your SF-50 (Notification of Personnel Action).
If you are an FAA employee, you
MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system
https://eopf.opm.gov/dot/.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.