Summary

View Common Definitions of terms found in this announcement.

Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Processing Unit in Irving, Texas.

These positions are non-bargaining unit positions.

Note: If selected, current ICE employees assigned to approved ICE alternate duty locations may be eligible to retain the alternate duty location in this position.

This job is open to

Internal to an agency

Current federal employees of the hiring agency that posted the job announcement.

Career transition (CTAP, ICTAP, RPL)

Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

Clarification from the agency

Current Immigration and Customs Enforcement employees in the competitive service who hold a non-temporary career or career-conditional appointment only.

Duties

As a Supervisory Human Resources Specialist (Processing Unit), GS-0201-13 you will perform the following duties:

Develop, plan, direct, and administer HROC's Processing Unit.
Establish and maintain effective relationships with ICE program offices and create, promote, and maintain a constructive and collaborative working environment.
Ensure employees within the Processing Section follow applicable laws and Office of Personal Management (OPM) regulations, as well as DHS, and ICE policies and procedures.
Provide administrative and technical advice to staff, as necessary, for accomplishing the work of the Processing Section.
Advise management on the impact of changes to statutory or regulatory responsibilities and recommend appropriate action to reduce the impact on ICE program offices.

Requirements

Conditions of employment

Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
Time in Grade: Current Federal employees must have served 52 weeks at the next lower grade in the Federal service. Time in grade requirements must be met by the closing date of this announcement.

Qualifications

Please limit your resume to 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

You qualify for the GS-13 grade level if you possess one (1) year of specialized experience at the GS-12 grade level or equivalent performing duties such as:

Processing personnel actions and ensuring they are in compliance with laws, rules, and procedures.
Researching and interpreting personnel action and processing guidelines, regulations, and directives and providing human resources guidance on regulatory and legal requirements related to complex history corrections.
Provides consultation and technical assistance on complex personnel processing (history correction) issues.
Advising managers and human resources staff on personnel action regulations and procedures.
Reviewing position management systems and electronic official personnel files, conducting quality control, and certifying all personnel actions

Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

Education

This job does not have an education qualification requirement.

Additional information

This position is at the full performance level.

E-Verify: DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

Suitability: If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

Supervisory Probationary Period: This is a supervisory position. Under provisions of the Civil Service Reform Act, first time supervisors and/or managers will be required to serve a 1-year probationary period. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position.

Temporary Promotion(s) made from this announcement may be made permanent without further competition

Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

Accountability
Customer Service
Decisiveness
Flexibility
Interpersonal Skills
Problem Solving
Resilience

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.

Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration.

Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3).

Federal Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP,ICTAP,RPL eligible. View information about Eligibility on OPM's Career Transition Resources website. In addition, you must submit the supporting documents listed under the required documents section of this announcement. To be considered well qualified under CTAP you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement.

Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.

Required Documents

2-Page Resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Please limit your resume to 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. In describing your experience on your resume, please be clear and specific. We will not make assumption regarding your experience. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. (for more information, see the How do I write a resume for a federal Job-Two-Page Resume Limit).
Are you a current ICE employee? Submit a copy of your most recent SF-50, Notification of Personnel Action that demonstrates your eligibility for consideration, e.g., length of time you have been in your current grade; your highest grade held; your current promotion potential and proof of permanent appointment if applying based on an interchange agreement. Examples of appropriate SF-50s include promotions, within-grade increases, and accessions.
Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title, type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee), agency and beginning and ending dates of appointment.
You may be asked to provide a copy of your recent performance appraisal and/or incentive awards.

Failure to submit required documents will result in disqualification for this vacancy.

How to Apply

To apply and be considered for this position, you must complete the Occupational Questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12966470 and submit all the required documentation as specified in he HOW TO APPLY and the REQUIRED DOCUMENTS section.

The complete initial Application must be submitted by 11:59 PM (EST) on 06/09/2026.

PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.

To begin your online application, click "Apply Online" to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and or required supporting documentation. Please see the "Required Documents" section below for additional information. All application materials, including transcripts, must be in English. We encourage you to apply online.

Applications and supporting documentation will not be accepted by mail or email. The address below is for inquiries only. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM eastern standard time on06/09/2026.

It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application.

One or more positions may be filled using this vacancy announcement.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Agency contact information

Heather Hadfield

Email: Heather.A.Hadfield@ice.dhs.gov

Address: OHC/HROC DALLAS
8222 N Belt Line Rd
Irving, TX 75063
US

Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Supervisory Human Resources Specialist (Processing Unit) Job in Irving, TX