One year of specialized experience at or equivalent to the next lower grade level (GS-12) or pay band in the federal service or equivalent experience in the private or public sector performing the following:
1. Demonstrated experience in IT support or systems administration, with experience in supervision or team lead roles.
2. Strong leadership skills, with demonstrated ability to lead and motivate a team, manage performance, and drive professional development.
3. Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders and subordinates.
4. Experience managing DoD procurement systems is preferred but not required, including the development and implementation of project plans or agile backlogs that align with organizational goals and ensure effective resource utilization.
5. Proven ability to lead system enhancements and data migration efforts, defining project scope, deliverables, and technical requirements for transitioning legacy systems to modernized platforms. Experience with procurement systems is preferred.
6. Strong technical expertise in procurement system integration and data migration is preferred, managing the full lifecycle of procurement applications to ensure seamless data transfer, system functionality, and adherence to federal acquisition regulations.
7. Demonstrated capability in managing project budgets, controlling costs, and providing financial reports to ensure projects remain within allocated resources.
8. Experience in stakeholder management, effectively communicating project updates to senior leadership and facilitating collaboration among cross-functional teams to ensure alignment and project success.
Specialized experience must demonstrate the four competencies, as defined:
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Additional qualification information can be found from the following Office of Personnel Management website:
Information Technology (IT) Management Series 2210 (Alternative A)
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.