Summary

The position description number for this position is PD02D198S. A summary of the major duties are listed below. You may also view the full position description on the Agency intranet at the following link: PD Search

Directs a branch of employees and/or contractors that support the planning, analysis, design, development, modification, validation and implementation of major SSA systems activities.

This job is open to

Internal to an agency

Current federal employees of the hiring agency that posted the job announcement.

Clarification from the agency

Current permanent SSA employees only.

Duties

Plans, organizes and controls branch operations. Establishes branch goals and, based on periodic evaluation, determines the need to adjust them.
Makes decisions on major projects and what resources in the branch will be devoted to a particular project.
Furnishes advice to the Division Director and other officials on unique or complex Enterprise-wide systems problems and issues. Identifies potential for improvement and recommends changes as appropriate.
Serves as a liaison with other SSA components and external authorities in various matters involving SSA programmatic systems.
Provides technical direction and supervision to subordinate staff.
Sets priorities and establishes schedules for completion of work and makes assignments based on priorities, relative difficulty of the assignment and the varying capabilities of the employees.

Requirements

Conditions of employment

All application materials must be received by the closing date.
Applicants must be in good standing.
Applicants must have a fully successful rating of record.
Official Personnel Folders will not be reviewed.
Requests for copies of application documents will not be accepted.
All application forms submitted become the property of SSA Human Resources.

Qualifications

Resumes exceeding two pages in length will not be considered. Visit the 'Required Documents' section below for more information.

To qualify for the 2210 IT Specialist series, applicants must demonstrate the following competencies: must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.To qualify for the 2210 IT Specialist series, the applicant must demonstrate the following competencies:

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; and is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In addition, applicants for this GS-14 position must have 52 weeks of specialized experience at the GS-13 level, or equivalent, which is in or related to the work of the position to be filled, that has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of the position. Such experience must include leading enterprise-level IT systems, services or initiatives, negotiating with other organizations or contractors to achieve successful outcomes, defining scope, setting schedules and balancing resource workloads.

The specialized experience is REQUIRED and must be explicitly documented/described in your resume, or you will be disqualified from further consideration.

Your SSA-45 (or resume) must describe duties you perform (not just knowledge, skills and abilities) as they relate to the specialized experience required for this position. Be clear, accurate and specific when describing your experience, e.g., list all positions separately, include full start and stop dates for each position, your organizational assignment and grade, and a comprehensive description the relevant duties you performed in each position.

YOUR RESUME OR SSA-45 MUST INCLUDE YOUR OFFICIAL DUTY STATION AND YOUR ORGANIZATION (I.E., SECURITY AND RESILIENCY) OR YOU MAY BE FOUND INELIGIBLE.

Qualification requirements must be met by the closing date of this announcement.

Applicants for promotion must have 52 weeks at GS-13.

Time in grade requirement must be met by the closing date of this announcement.

Additional information

NONCOMPETITIVE CONSIDERATION DUE TO SPECIAL HIRING AUTHORITY
Applications for noncompetitive consideration will be accepted from SSA employees in the area of consideration who are currently serving under the following types of appointments: Schedule A, Reg. 213.3102 (U) appointments for individuals with disabilities; and time limited appointments for veterans with a compensable service-connected disability of 30% or more. Applicants serving under these provisions do not need to submit copies of your disability or Veteran's documentation. However, you must submit a current SF-50 that provides information on the appointment authority under which you were hired. Otherwise, you will not receive non-competitive consideration.

NOTE: Excepted service employees serving under Schedule A appointments for Attorney positions or Pathways Programs appointments (Presidential Management Fellows, Recent Graduates, and Interns) are not eligible for consideration.

This is a non-bargaining unit position to be filled under the provisions of the Management Officials Promotion Plan. The best-qualified list for this vacancy may be used to fill the same or similar positions in a component(s) under the same Deputy Commissioner. Additional selections may be made within 6 months of the date the best qualified list is issued.

LOCALITY PAY: Salary will be set in accordance with locality pay provisions. Candidates currently receiving a higher locality pay than the office applied for are advised that should they be selected, they will lose entitlement to the higher locality pay.

OTHER NOTES:
This position is temporary not-to-exceed 1 year. Temporary promotions or reassignments may be extended or become permanent.

Selected employee is subject to the completion of a 1-year probationary period for a supervisory position unless the employee served in such a position before August 11, 1979, or has completed one.

The selectee will be required to file an OGE form 450, Confidential Financial Disclosure Report, in accordance with 5 CFR section 2634, subpart i.

This position is not eligible for telework.

Relocation expenses will not be paid.

This is a non-critical sensitive position. The selected employee will be required to complete a Standard Form 86, Questionnaire for Sensitive Positions, in order to have the appropriate investigation conducted, unless the employee has been previously certified eligible to occupy a position at this level.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Review our benefits

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants will be rated based on the following knowledge, skills, and abilities:

Ability to lead a team of Information Technology (IT) specialists.
Ability to effectively communicate orally and in writing.
Ability to lead enterprise-level Information Technology (IT) systems, services or initiatives.

Applicants will be assessed using the rating criteria listed in the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12930145

Required Documents

The following section provides information on supporting documentation that must be submitted.

We encourage you to submit a two-page resume for OPM compliance, as well as the SSA-45 under "Other," to ensure that all your qualifications are fully considered.

SSA-45 (all applicants)
SF-50 that provides information on the appointment authority under which you were hired (applicants for Noncompetitive Consideration due to a Special Hiring Authority only)

Your SSA-45 must provide all of the information necessary to make qualifications determinations (e.g., all experience related to your qualifications for this position, full performance level of your current position, the dates at each grade level of your current or prior career-ladder position(s), etc.). These documents will be referred to the selecting official if you are eligible for the best qualified list. Employees' Official Personnel Folders will not be reviewed.

Your SSA-45 must specifically demonstrate, in your own words, the possession of the required experience related to the minimum qualifications, selective placement factors and/or evaluation criteria. Information that is copied or restated language from the vacancy announcement, rating criteria, KSAs and/or position description will not be considered. If this occurs, you may lose consideration for one or more grade levels or found ineligible.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Please follow all instructions carefully. Errors or omissions may affect your eligibility. When answering the questionnaire, remember that your experience is subject to verification by the selecting official. You may be asked to provide specific examples or documentation of experience to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.

Notice Concerning Materially False, Fictitious, or Fraudulent Statements
Anything you claim in the occupational questionnaire or in your SSA-45 may be subject to verification. By completing the electronic application process, you are certifying that any statements you make are true, complete, and correct to the best of your knowledge and belief and are made in good faith. Materially false, fictitious, or fraudulent statements or representations are subject to disciplinary action.

To apply for this position, you must provide a complete Application Package which includes:

SSA-45
The Occupational Questionnaire: Click on the Apply Online button to create an account or log into your existing USAJOBS account and follow the prompts to complete the occupational questionnaire.
Additional Required Documents, if applicable (See Required Documents section).

The complete Application Package must be submitted before 11:59 p.m. (EST) on 04/21/2026. Failure to upload any required documents will disqualify your application from consideration.

If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact Careers at SSA at Careers@ssa.gov.

Individuals with hearing or speech disabilities may use the listed email or 7-1-1 for TTY-based Telecommunications Relay Services to call the listed phone number. Additional Telecommunications Relay Services options are available in each state: https://www.fcc.gov/general/trs-state-and-territories

APPLYING FROM A PERSONAL COMPUTER OUTSIDE OF WORK
SSA employees may access Internal Vacancies On-Line (IVOL) postings and apply for vacancies from locations outside of SSA (e.g., from home, public computer, etc.). Please use the following link: https://www.ssa.gov/careers/ivol. Be sure to forward the link and other application materials (such as the SSA-45) to an email source accessible from outside of SSA (e.g., your personal computer, etc.).

Due to our security procedures, our office will not accept any applications submitted via email, standard mail, or facsimile sent directly to the Servicing Personnel Office. Applicants are required to file through the online application process. The email address is listed only for inquiries about the position or the How to Apply process.

To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account.

Agency contact information

Careers at SSA

Email: Careers@ssa.gov

Address: CIO Front Office
6401 Security Boulevard
Baltimore, MD 21235
US

Next steps

After all of the applications have been evaluated, you will receive notification via email explaining the status of your application. If you applied incorrectly or submitted an incomplete application, we will be unable to send you an electronic receipt of your application. Please read the How to Apply instructions carefully to ensure that you submit a complete application.

To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

Selection interviews may be conducted with one or more of the candidates, but there is no requirement that interviews be conducted. The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software, if technically feasible. Applicants referred for consideration will receive a final disposition notice after selections have been made.

Supervisory IT Specialist Job in Woodlawn, MD