Clarification from the agency

Applications will be accepted only from current permanent USDA Office of Inspector General employees with competitive status; and CTAP/RPL eligible candidates.

• Exercises supervisory personnel management responsibilities. Directs, coordinates, and oversees work through subordinate supervisors.
• Advises staff regarding policies, procedures, and directives of higher-level management or headquarters.
• Oversees the planning and delivery of customer support services, including installation, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements.
• Develops ITD specific policies, procedures, directives and performance standards as directed.
• Directs the strategic research, analysis, planning, design, implementation, documentation, assessment, and management of the enterprise structural framework.
• Performs reviews and evaluations of information technology processes and procedures to support the planning, design, and implementation of new or improved technology systems to meet business needs.

Conditions of employment

• You must be a US Citizen
• Males born after 12/31/1959 must be Selective Service registered or exempt
• Subject to satisfactory adjudication of background investigation and/or fingerprint check
• Successful completion of one year probationary period, unless previously served
• Subject to one year supervisory/managerial probationary period unless prior service is creditable. New USDA supervisors must successfully complete all components of the required training program before the end of their probationary period
• Direct Deposit – Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit https://www.e-verify.gov/
• You will be required to complete an OGE-450, Confidential Statement of Employment and Financial Interests
• Relocation expenses are NOT authorized

Qualifications

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below.

Time in grade:
Applicants must have one year of specialized experience at the next lower grade to be considered for the next higher grade (e.g. one year at the GS-13 grade level for consideration for the GS-14 grade level).

Individuals must have IT-related experience demonstrating each of the four competencies listed below.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In addition to the basic requirements described above, the incumbent must have one year of specialized experience equivalent to the GS-13 level in the Federal government and meet time in grade requirements:

Specialized experience for GS-14: To be considered qualified for this position, you must demonstrate that you have the required specialized experience as described below. You must have one full year (52 weeks) of specialized experience that is at least equivalent in difficulty and complexity to work performed at the GS-13 grade level in the Federal service or private sector that demonstrates all of the following:

• Experience leading and overseeing information technology programs;
• Experience in managing organizational changes;
• Experience leading a team on projects of a broad scope involving national programs; with significant complex or precedent setting issues;
• Experience managing IT projects involving interrelated disciplines and multiple stages of the systems development lifecycle, e.g., integrating systems analysis, software development, and database administration;
• Experience leading initiatives to improve organizational performance through data analysis, strategic solutions, and effective integration of those solutions to set priorities for improvements and reflect alignment between organizational goals, program activities, and resources.

You must include evidence of this specialized experience in your resume, including dates of experience (month/year) and hours worked per week or work schedule, to be considered qualified for this position.
Documenting experience: In describing your experience, please be clear and specific. We will not make assumptions regarding your experience. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.

NOTE: To be considered for this position, you must meet all qualification and eligibility requirements for the GS-2210 series set forth in the Office of Personnel Management (OPM) Qualification Standards by the closing date of the announcement. A copy is available at: Information Technology (IT) Management Series 2210 (Alternative A)

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be reviewed to determine if you meet the minimum qualification requirements. Your resume must clearly support the specialized experience relevant to this position. Applicants who meet the minimum qualification will be further evaluated through a structured interview process.

Note: If after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score may be adjusted to more accurately reflect your abilities, or you may be found ineligible. Please follow all instructions carefully. Errors or omissions may affect your rating. Providing inaccurate information on Federal documents could be grounds for non-selection or disciplinary action up to including removal from the Federal service.

Clicking the link below will present a preview of the application form; i.e. the online questionnaire. The application form link below will only provide a preview and does not initiate the application process. To initiate the online application process, click the "Apply" button to the right.

To view the application form, visit:
https://apply.usastaffing.gov/ViewQuestionnaire/12954128


Candidates will not be hired based on their race, sex, color, religion, or national origin.

The following documents are required for your applicant package to be complete. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration.

Required for all applicants: Resume that includes: Personal Information: name, address, contact information;Education; Work Experiencerelated to this position as described in the major duties including work schedule, hours worked per week, dates of employment (month/year); title, series, grade (if applicable); other qualifications. Resume cannot exceed 2 pages.

• USA Jobs restricts resume uploads to a maximum of 2 pages. Resumes attached in other sections (such as "Documents" or "Other") will not be considered if longer than two pages. Do not submit multiple resumes. Failure to follow these formatting guidelines may result in disqualification from further consideration.
• To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. For resume writing guidance, visit USAJOBS Help Center - How do I write a federal resume?

Current Federal employees must submit:

• Most recent non-award Notification of Personnel Action (SF-50) showing you are/were in the competitive service, highest grade held (or promotion potential) on a permanent basis, position title, series and grade AND
• Most recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable. A performance plan is not an acceptable substitute.

Surplus or displaced employees eligible for CTAP or RPL must provide: proof of eligibility (RIF separation notice, notice of proposed removal for declining a transfer of function or directed reassignment to another commuting area, notice of disability annuity termination), SF50 documenting separation, current performance appraisal with rating of at least "Fully Successful" or equivalent, and your most recent SF50 noting position, grade level, and duty location with your application per 5 CFR 330.

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