Supervisory IT Specialist

• Supervises federal and contract staff, assigns work, sets priorities, evaluates performance, and addresses employee relations matters.
• Leads IT project planning, execution, and resource allocation across OCIO programs, systems, and stakeholder initiatives.
• Coordinates with customers, leadership, vendors, and government stakeholders to define requirements, priorities, timelines, and project deliverables.
• Oversees modernization, cloud technology costing, software and hardware evaluations, system integration, and process improvement efforts.
• Manages project budgets, financial reporting, contractor contributions, expenditures, cost estimates, and service-level expectations.
• Guides deployment readiness, security coordination, accessibility compliance, operational issue resolution, and emergency response activities.

Conditions of employment

• Must be a U.S. Citizen or National
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period
• Candidates will not be hired based on their race, sex, color, religion, or national origin
• Complete the initial online assessment and USAHire Assessment, if required
• You will be required to report to an OPM assigned office.
• This position is not eligible for inclusion in a bargaining unit

Qualifications

Basic Requirement for the Information Technology Specialist, GS-2210 occupation: You must have Information Technology (IT) related experience demonstrating each of the following competencies:
1)Attention to Detail - Is thorough when performing work and conscientious about attending to detail;
2)Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services;
3) Oral Communication - Expresses information to individuals or groups effectively, taking into account the audience and nature of the information; makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and
4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations .Your resume must clearly describe your relevant experience.

AND

For the GS14: You must have one year of specialized experience equivalent to at least the GS-13 level in the Federal service, or equivalent, performing information technology project, resource, and operational management work that includes:

• Supervising or leading information technology staff by assigning work, setting priorities, monitoring performance, addressing workload needs, or resolving employee or team issues;
• Managing information technology projects by defining requirements, coordinating timelines, allocating resources, monitoring deliverables, or resolving implementation issues;
• Coordinating with program offices, customers, vendors, or government stakeholders to gather requirements, negotiate priorities, communicate project status, or support implementation decisions;
• Evaluating information technology products, services, systems, or modernization options and recommending technical approaches, process improvements, or resource solutions; and
• Managing or monitoring project-related budgets, expenditures, cost estimates, contractor support, service agreements, or financial reporting for information technology activities.

Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-13 level is required to meet the time-in-grade requirements for the GS 14 level.

You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position (obtain a score of 85 or higher on assessments); and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):


Accountability
Developing Others
Interpersonal Skills
Strategic Thinking

The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

To apply for this position, you must provide a complete Application Package which includes:

1. Your Resume showing the applicant's name, email address, work schedule, hours worked per week, dates of employment, and duties performed to include pay plan, series, and grade level for relevant federal experience. Your resume must show complete information for each job entry to support minimum qualifications. Only the first 2 pages of the resume/application will be used to verify minimum qualifications. Please be sure to include specific dates of employment and work schedule(s).

• Do not include the following types of information in your resume:
  • • Classified or government sensitive information
    • Social Security Number (SSN)
    • Photos of yourself
    • Personal information, such as age, sex, religious affiliation, etc.
    • Encrypted and digitally signed documents.

2. Other supporting documents:
   • Cover Letter, optional
   • DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty under honorable conditions dated within 120 days: for consideration under Veteran hiring authorities.
   • Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP)Documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
   • Certain Military Spouses Eligible under E.O. 13832: Permanent Change of Station (PCS) orders; OR verification of the member's 100% disability (VA Letter); and/or verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage).

Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.?

Next steps