Supervisory IT Specialist

Clarification from the agency

This announcement is open to active Bonneville Power Administration employees with competitive status, currently on a career or career-conditional appointment.

As a Supervisory IT Specialist, you will:

• Serve as manager overseeing Enterprise Technology Operations Services which operates and maintains the enterprise IT infrastructure and operational environments that support delivery of applications services to internal and external customers.
• Provide leadership in developing, evaluating and implementing technology programs and operation plans to achieve compliance with BPA and IT objectives.
• Direct the Enterprise Technology Operations Services segment of BPA's overall IT program with a multi-million dollar level of annual resources.
• Establish overall goals and objectives for assigned staff functions and program segments while creating and maintaining an organizational culture that is customer-driven and quality-focused.
• Assist the Chief Information Officer (CIO) in the development and maintenance of a comprehensive strategic IT plan in direct support of BPA's strategic plan and business needs.
• Provide leadership and direction in the development of BPA's IT policies, procedures and standards and long-range planning in connection with prospective changes in functions and programs.

Conditions of employment

In accordance with Executive Order 14170, applicants are encouraged to respond to four short, free-response, essay questions in the questionnaire. Answer to these questions is not scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration.

When you apply you will be asked a series of questions to determine your eligibility for employment and your qualification for this position specifically. You must answer all of these questions completely and truthfully.

Key Requirements:

• You must be a United States Citizen.
• This employer participates in the e-Verify program.
• Males must abide by Selective Service registration requirements.
• You will be required to report in person to the official duty location.

Conditions of Employment:

• Selectee will be required to complete the Office of Government Ethics Standard of Confidential Financial Disclosure Report (OFGE450e) within 30 days of employment and annually.
• First time supervisors will be required to serve a 1 year probationary period.
• This position requires an initial drug test prior to appointment and random drug or drug and alcohol testing thereafter. Failure to test or a positive result on random drug or drug and alcohol tests conducted after appointment may result in removal from Federal employment.
• This position has been designated as requiring a PUBLIC TRUST background. A preliminary background check must be completed before a new employee can begin work. Current Federal employees or other individuals with an existing completed background investigation may not be required to undergo another background check.

Qualifications

Basic Requirement:
You must have IT-related experience demonstrating each of the four (4) competencies listed below. The experience must be IT related and may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification) as appropriate.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

To meet this requirement you must demonstrate proficiency in each of the four competencies listed above as follows:

GS-15: Expert - You are known as an expert in this area. You can provide guidance, troubleshoot and answer questions related to this area of expertise and the IT field where each of the competencies are used. Focus is strategic; You have demonstrated consistent excellence in applying these competencies across multiple projects and/or organizations; You are considered the "go to" person in this area within your company and/or outside entities; You create new applications for and/or lead the development of reference and resource materials for these competencies; You are able to diagram or explain the relevant process elements and issues in relation to organizational issues and trends in sufficient detail during discussions and presentations, to foster a greater understanding among internal and external colleagues and constituents.


SPECIALIZED EXPERIENCE REQUIREMENTS

A qualified candidate's resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-14) in the Federal service.
Specialized experience for this position is defined as: 1) establishing IT strategies, objectives, and performance standards in alignment with Agency financial targets and strategic direction.; 2) developing plans and strategies to modify the IT infrastructure to support short and long range agency goals; 3) advising on and recommending changes to business operations and support processes, procedures, and systems as needed to improve current and new configurations; 4) planning and communicating workload priorities to establish short and long term organizational goals.

"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration.

CTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section.

You must meet all qualifications and eligibility requirements by the closing date of this announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the eligibility and qualification requirements above. Once the announcement closes, we will conduct a review of your application package to verify your eligibility and qualifications. If you are found qualified, your application will move forward to additional phases of the review process.

Minimum Qualifications: Once the application process is complete, the Human Resources Offices or Subject Matter Expert (SME) will review your two-page resume and supporting documentation to determine whether you meet the minimum job qualifications.

Selection will be based on skills and competencies, not educational credentials or self-reported experience.

Merit Promotion & VEOA Procedures: If you are minimally qualified for this job, your will be assessed and evaluated to determine if you are a best qualified candidate. Federal employees must meet time-in-grade requirements and current employees must have at least a fully successful or equivalent performance rating to receive consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities, and other characteristics):

• Leadership
• Performance Measurement
• Planning and Evaluating
• Problem Solving
• Technical Competence

Career Transition Assistance Programs: To receive selection priority for this position, you must: 1) meet the eligibility criteria; and 2) be rated "well-qualified", which is defined as having a score of 85 or better.

You must meet all qualifications and eligibility requirements by the closing date (08/16/2026) of this announcement.

To preview the Assessment Questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/13030980

Structured Interview Review: After it has been determined that you meet the minimum qualifications, Subject Matter Experts (SMEs) will contact you to schedule an interview. During the interview, all candidates will be asked the same pre-determined questions, which are designed to evaluate the competencies needed for the role. Your responses will be scored on a rating scale based on these competencies. After the interview, scores from all interviewers will be compiled and factored into the overall evaluation. Your final score will reflect how well your qualifications and skills align with the position requirements. Participation in this interview is required for your application to be considered complete. If you do not complete the interview, you will be removed from further consideration for the position.

To apply for this position, you MUST provide a complete application package which includes:

• Your two (2) page RESUMEshowing all relevant work experience (paid and unpaid) including: duties performed; full name and address of each employer; start and end dates (month/day/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date).
  • Information on how to create a federal resume https://help.usajobs.gov/how-to/account/documents/resume
• Cover Letter, optional, expressing additional information not covered in your resume.
• Transcripts, if specific educational requirements are indicated in this job announcement. Unofficial transcripts or any report listing institution, course title, credits earned (semester or quarter hour) and final grade is acceptable. It is your responsibility to provide adequate proof that you meet the educational requirements.

Submit one or more of the following to support your eligibility(s) to apply to this job announcement:

• SF-50, "Notification of Personnel Action" (current/former federal employees): Most recent Promotion, Within Rate Increase (WRI/WGI), or Appointment/Conversion SF-50 or Notification of Personnel Action showing you are/were in the competitive service and the highest grade or promotion potential held.
• Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable(e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) For more information see the OPM Guide to Career Transition.

Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

If selected for the position you MUST submit: A copy of your most recent performance appraisal/evaluation and incentive awards, you received in the last 5 years. The assigned HR Specialist will verify review this documentation to ensure selectee has at least a satisfactory performance rating before setting the entrance on duty date. If you do not have your most recent performance appraisal/evaluation, you will be asked to submit a statement as to why it is not available.

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