Clarification from the agency

Applications will be accepted from all U.S. Citizens or Nationals.

The physical worksite for this position is located in Alexandria, Virginia. Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person. Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per calendar year.

This is your next ideal career move if:

- You develop Internet services, have knowledge of the principles, procedures, and tools of internet services, such as technical management of websites, technical design and structure of Internet services; monitoring functionality, security, and integrity of Internet services; evaluating new Internet services and technologies.
- You supervise the Internet Services team: assign work and priorities, evaluate performance, manages hiring/leave/training, address conduct and EEO/HR matters, and direct staff research on emerging technologies.
- You provide input to Internet services, data, and information architecture and deliver technical advice to senior management on technology application and the impact of emerging IT trends.
- You plan and manage Internet services projects and product teams; define scope and resources, integrate schedules and interdependent deliverables, enforce quality controls, and approve final products for management review.
- You evaluate and recommend new technologies; implement, configure, secure, optimize, and maintain web platforms and code (Drupal, PHP, HTML5, JavaScript, CSS, XML, server-side scripting) to improve Internet service delivery.

Conditions of employment

• Applications will only be accepted from United States Citizens and Nationals.
• Your resume and question responses must demonstrate the job-related competencies.
• You must meet the definition of specialized experience.
• You are required to pass a background investigation and fingerprint check.
• You must be registered for Selective Service, if applicable (www.sss.gov).
• If selected, you may be required to complete a one-year Supervisory probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.
• You must be suitable for Federal Employment.

Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at Information Technology (IT) Management Series 2210 (Alternative A).Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the federal service. For this position, the next lower grade level is a GS-13. Specialized experience for this GS-14 position includes:

- Experience developing IT Internet services concepts and best practices. Developing and overseeing implementation of solutions to complex IT technical issues regarding Internet services, contributing to the technical planning, design, development, testing, implementation, and management of Internet, intranet, and extranet activities, including systems/applications development and technical management of Internet services; and
- Experience leading teams to research, evaluate, and report on new and emerging developments in the Internet services area including application stack for the web, content management and/or database servers to meet current and future business requirements; and- Applying system security practices in a cloud environment; and
- Experience applying web technologies: HTML, JavaScript, CSS, SQL and server-side scripting; and
- Experience providing program-level project and product management for Internet services: applying project management principles to plan work for IT product teams, integrate schedules and deliverables, reviewing and refining final products prior to management submission, and managing lifecycle and benefits realization for multiple interdependent initiatives.

Applicants must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal service. Specialized experience for this GS-15 position Includes:

- Applying advanced IT principles, concepts, methods, standards, and practices to operate and enhance a large (more than 1 million page views per month) website with distributed authorship, providing technical expertise and leadership (leading a technical team) in the overall technical planning, design, development, testing, implementation, and management of Internet, intranet, and extranet activities, including systems/applications development and technical managements of Internet services; and
- Experience managing employees to research, evaluate, and report on new and emerging developments in the Internet services area, including application stack for the web, content management and/or database servers to meet current and future business requirements; and
- Experience providing program-level project and product management for Internet services: applying project management principles to plan work for IT product teams, integrate schedules and deliverables, reviewing and refining final products prior to management submission, and managing lifecycle and benefits realization for multiple interdependent initiatives; and- Applying system security practices in a cloud environment; and
- Experience applying web technologies: HTML, JavaScript, CSS, SQL and server-side scripting.

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualification requirements for the position. All applicants who meet the minimum qualification requirements, as defined in the job opportunity announcement, will be referred for selection consideration. Preference eligibles are encouraged to submit their supporting documentation (DD-214 stating disposition of discharge or character of service, VA letter, SF-15, etc.).

Your resume will be evaluated, using a Structure Resume Review, for evidence of your ability to demonstrate possession of any specialized experience and how well your background and experience relate to the job announcement, required by this position. Any experience claimed in a cover letter should be substantiated by information contained in your resume. A HR Representative will validate the qualifications of those candidates eligible to be referred to the hiring official.

Data Management
Oral and Written Communication
Product Management Methodologies
Supervision/Leadership

The best qualified candidates will be identified for referral to the hiring manager and may be invited for an interview. If referred all relevant documents submitted with your application package will be forwarded to the selecting official, due weight shall be given to performance appraisals and awards in accordance with 5 CFR § 335.103(b)(3), during the interview/selection process conducted by the hiring manager.

If you are invited for an interview, you will be asked to bring a copy of your most recent performance appraisal.

Please note that a complete application is required for consideration. (Please review the "Required Documents" section of this job announcement to see what must be included in a complete application.)

The United States Patent and Trademark Office is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service, or other non-merit factors. If you believe that you have been discriminated against and would like to file an EEO complaint, you must do so within 45 days of the date of the alleged discriminatory act. Claims of employment discrimination must be submitted to the attention of the USPTO's Office of Equal Employment Opportunity & Diversity via email (oeeod@uspto.gov) or phone (571-272-8292).

A complete application consists of:

• A resume or any other written format you choose to describe your job-related qualifications; optional cover letter: Your resume should indicate your citizenship and should list your educational and work experience including titles, salary, employment dates, duties, experience and how it relates to the specialized experience in the job announcement. Please note your resume must be limited to a maximum of two pages. Resumes exceeding this limit will not be considered eligible. Please submit only one resume. Only the document uploaded under the "Resume "section as the "Document Type" will be reviewed to assess your qualifications and for evaluation purposes.
• Professional or Academic References - Provide 2-3 professional/academic references (name, phone, email); one must be your current supervisor. We'll notify you before contacting them.

Please Note: Responses to job questions that are not fully supported by the information in your resume may result in adjustments to your rating. Any experience claimed in a cover letter should be substantiated by information contained in your resume. A HR Representative will validate the qualifications of those candidates eligible to be referred to the hiring official.

Supporting Documents:

PLEASE NOTE: Applicants claiming CTAP/ICTAP or Sch A eligibility who fail to submit supporting documents within 5 business days of receiving the email request will not lose consideration for this position, however they will not be entitled to special or priority consideration. Supporting docs that may be requested of applicants after the closing date of this announcement are:

1. Veterans' Preference Documentation: If you are a veteran with preference eligibility, you will be asked to submit a copy of your DD-214 containing your discharge disposition, dates of service, and rank. If you are a preference eligible claiming a service-connected disability of 10 percent or more, you will be asked to submit documentation (i.e., a letter dated 1991 or later from the Department of Veterans Affairs or from a branch of the Armed Forces) certifying to the veteran's present receipt of compensation. Veterans must include dates of military service within the automated application process and submit a copy of each Certificate of Release or Discharge from Active Duty, DD-214. For more information, please visit Feds Hire Vets.

2. Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) documents -

1. CTAP applicants MUST submit the following documents: 1. A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice); 2. A copy of your SF-50 "Notification of Personnel Action", noting current position, grade/band level, and duty location; 3. A copy of your latest performance appraisal including your rating; and 4. Any documentation from your bureau/operating unit that shows your current promotion potential.
2. ICTAP applicants MUST submit the following documents: 1. A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area, notice of disability annuity termination, certification from your former agency that it cannot place you after your recovery from a work-related compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement. 2. A copy of your SF-50 "Notification of Personnel Action", documenting your RIF separation, noting your position, grade/band level, and duty location, and/or Agency certification of inability to place you through RPL, etc.; 3. A copy of your latest performance appraisal including your rating; and 4. Any documentation from your agency that shows your current promotion potential.

You can upload your documents when you register or update your information on the Dept. of Commerce site which you access through the USAJobs site.

Your application and all required documents must be received by 11:59 pm ET on the closing date of this job announcement.

NOTE: The preceding documents requirement are based on job requirements and individual applicant eligibility. Not all documents are applicable to all applicants; if you are unsure which documents apply to you, contact the HR Specialist listed on this announcement.

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