Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Under direct supervision of the Resource Management Flight Chief, serves as a first level supervisor, planning, directing, organizing, and exercising control over nonsupervisory employees assigned to the section. Also performs duties as a senior information technology (IT) specialist for the squadron providing a wide range of IT services with responsibility for planning and coordinating the installation, testing, modifying, upgrading, operation, troubleshooting and maintenance of Appropriated fund (APF) and Non-Appropriated Fund (NAF) Proprietary hardware and software systems. Also serves as the principle IT supervisory advisor to 61 FSS Commander/Director on all functional APF Non-classified Internet Protocol Router (NIPR) and Secret Internet Protocol Router, NAF IT Systems and Quality of Life commercial networks. This position ensures the rigorous application of information security/information assurance policies, principles, and practices in the delivery of all IT services; conducts risk and vulnerability assessments of planned and installed information systems to identify vulnerabilities, risks, and protection needs; and promotes awareness of security issues among management and ensuring sound security principles are reflected in organizations' visions and goals. Duties include: Researches, evaluates, and provides feedback on problematic trends and patterns in customer support requirements; Provides customer training; and maintaining tracking and resolution databases; Develops and establishes methods and procedures for maintaining systems as required. The position is responsible for testing, installing, operating, managing and maintaining NIPR, EISP and E2NET network services for the 61st Force Support Squadron (61 FSS), in-house servers/LANs, Non-Networked (stand-alone) systems as well. Coordinates installation, implementation, maintenance and troubleshooting of LANs; as well as patching software including anti-virus programs. Fine tunes components to include hubs, switches and routers to achieve peak efficiency within the network(s). Installs, configures and troubleshoots network and application server hardware, network operating system software, Payment Card Industry compliance, peripheral network equipment to include Point-of-Sale terminals, including but not limited to: routers, bridges, cabling systems, firewall and network interface cards. Analyze processes, problem activities and system designs of the FSS activities to comply with legal and regulatory requirements while meeting customer needs. Performs other related duties as assigned.


If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12876165

Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.
• This position has physical lifting requirement which requires the incumbent to complete a favorable pre-employment physical.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 02/05/2026

Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Must have experience that provides knowledge of the basic principles, methods, theories, practices, techniques and terminology of discipline in the subject matter field. A four-year degree in computer/network field is desired but not required. Position requires knowledge of basic LAN/WAN and system principles and practices sufficient to install, configure, and troubleshoot components; knowledge of customer support principals, methods, and procedures for documenting problem resolutions and providing guidance and training to customers; knowledge of concepts and techniques required to assist in the planning, operation, and maintenance of a LAN/WAN, including the installation and implementation of enhancements; and ability to analyze routine network problems and recommend solutions. Supervisory experience is desired. Must satisfactory complete a pre-employment physical. Must be able to lift 52 lbs. Work requires some physical exertion such as regular bending, crouching, stooping, stretching, reaching to move and correct computer equipment; and lifting of moderately heavy boxes. Subject to satisfactory completion of Tier-3 (Access National Agency Check with written Inquiries) background investigation. This position includes Information Assurance (IA) work as a paramount duty requirement. Information Assurance Certification is a condition of employment. Per DoD 8570.01-M, the incumbent of this position must achieve the appropriate IA certification within six months of assignment of these duties. Failure to receive the proper IA certification may result in removal of position.


You will be evaluated on the basis of your level of competency in the following areas:

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

• Resume

Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

• Cover Letter
• DD-214/ Statement of Service
• Diploma/ GED
• Disability Letter (VA)
• License
• Other (1)
• Other (2)
• PCS Orders
• Professional Certification
• Proof of Marriage Status
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

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