Clarification from the agency

This vacancy is open to current Federal employees in permanent competitive service positions (status candidates) in the U.S. Attorney's Office for the District of Connecticut, plus well-qualified surplus and displaced DOJ employees (CTAP) in the local commuting area. Internal Employees Only.

If selected for this position, the Systems Manager is responsible for independently planning, designing, executing, and supervising Information Technology (IT) programs, projects, and work involving a variety of IT specialty areas which support the information management needs of the District. Typical work assignments may include, but are not limited to:

• Supervision: Planning, organizing, assigning, directing, scheduling and evaluating the work of all employees in the unit;
• Designing, documenting, developing, testing, installing and implementing new applications software;
• Planning and designing new and improved information systems to meet the needs of customer requirements;
• Performing oversight of a wide range of information technology support tasks associated with day-to-day operation of the U.S. Attorney's Office (USAO) IT systems to meet USAO information needs utilizing network hardware and software capabilities;
• Maintaining district-wide responsibility for testing, quality assurance, configuration, installation, implementation, maintenance and management of networked systems used for the transmission of information in data, voice and/or video format;
• Ensuring IT systems availability, functionality, integrity, and efficiency;
• Ensuring the confidentiality and security of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies and procedures.

Responsibilities will increase and assignments will become more complex as your training and experience progress.

Conditions of employment

• You must be a U.S. Citizen or National.
• Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation
• You must be registered for Selective Service, if applicable.
• If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See http://www.sss.gov/.
• Time-in-Grade: Federal employees must meet time-in-grade requirements within 30 days after the closing date of this announcement.
• You must meet all qualification and eligibility requirements within 30 days after the closing date of this announcement and before placement in the position.
• If selected, you will be subject to the satisfactory completion of a one year supervisory or managerial probationary period unless this requirement has been met previously.

Qualifications

Basic Requirement: Information Technology (IT) related experience, obtained through paid or unpaid experience and/or completion of specific, intensive training, demonstrating each of the following competences:

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
• Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work until provides, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and respond appropriately.
• Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND

To qualify at the GS-13 grade level, you must meet basic qualifications by demonstrating at least (1) one year of specialized experience equivalent to the GS-12 level in the Federal service obtained in either the private or public sector.

• Specialized experience is performing duties such as using information technology concepts, methods, standards and practices to evaluate and resolve hardware and software problems; planning and improving information systems to meet the needs of customer requirements; planning and scheduling the installation of new or modified hardware, operating systems and applications software; monitoring functionality, security and integrity of internet services; assessing IT policy needs; establishing metrics to measure, and evaluate system performance; troubleshooting end user computer hardware and software issues; maintaining systems accounts with various enterprise software programs; providing for customer training including orientation of new users; maintenance of server and LAN/WAN activities; maintenance and troubleshooting of network problems in various office locations.

Career Transition Assistance Plan (CTAP):The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

You will be rated on the following Competencies (see The OPM Website for definitions):


The Occupational Questionnaire will take you approximately 20 minutes to complete.

The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

You must provide a complete Application Package, which includes

Required: Your responses to the Online Occupational Questionnaire (This is completed automatically during the apply online process).

Required: Your resume cannot exceed two pages - you will be deemed ineligible and receive no further consideration if your resume exceeds two pages - see USAJOBS for formatting requirements. Include relevant employment history as outlined below for each job:

• Official position title (if Federal, include series/grade),
• Employer name and contact information,
• Start and end dates (for full consideration you must include month, day, and year),
• Indicate full-time or number of hours worked per week if part-time, and
• A list of duties performed and accomplishments.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Required if you are a current or former Federal employee: a recent copy of an SF-50, Notification of Personnel Action, showing title, series, grade, and full performance level (FPL); AND a copy of your most recent performance appraisal. Please note your SF-50 must include your FPL in the remark section (e.g., appointment, reassignment, promotion actions), pay adjustments and awards do not include this information so they are not acceptable.

Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility) for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office by providing a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:

• Position title;
• Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
• Agency; and
• Beginning and ending dates of appointment.

Next steps