Summary
The Federal Law Enforcement Training Centers (FLETC) is looking for a talented Chief Information Officer/Assistant Director at FLETC's headquarters location in Glynco, Georgia. This position provides component-level strategic leadership for the direction, planning, management, and coordination of the component's information technology (IT), IT systems/program management, cybersecurity, information and technology accessibility, information resource management, and IT acquisition management.
This job is open to
Federal employees - Competitive service
Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales.
Federal employees - Excepted service
Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria.
Senior executives
Individuals looking for an executive-level job and who meet the five Executive Core Qualifications (ECQs).
Clarification from the agency
All Qualified Civil Service Employees: The "civil service" consists of all persons who occupy positions in the executive (includes excepted service), judicial, and legislative branches. Included are experts and consultants who occupy appointive positions, individuals in the Postal Service and the Postal Rate Commission. SES reinstatement eligibles outside the civil service and SESCDP graduates with noncompetitive eligibility may also apply for noncompetitive consideration for this position.
Duties
The Chief Information Officer (CIO)/Assistant Director (AD) position functions as a trusted partner and expert advisor to the Director, Deputy Director, and other Executives with the identification, development, implementation, and support of technologies and applications which add significant value to transform or support program operations related to the FLETC and DHS's mission, goals, and objectives. This position also advises the Director and Deputy Director on significant and sensitive issues impacting the FLETC, its relationship with other components within DHS, Partner Organizations (POs), and the community. Typical assignments include:
- Providing executive direction and oversight of the directorate through a Deputy Chief Information Officer / Deputy Assistant Director and subordinate management staff.
- Ensuring that organizational strategic and tactical goals and objectives are developed, communicated, managed, and performed effectively, as well as ensuring FLETC, DHS Headquarters, and customer expectations and program requirements are met.
- Providing executive oversight and responsibility and accountability for formulating, planning, developing, acquiring, implementing, and supporting enterprise-wide mission support functions to include: IT operations and support, Network Operations Security Center (NOSC) activities, IT asset life-cycle management, system modernizations and enhancement activities, cybersecurity activities, information and technology accessibility activities, information resource management activities, and IT acquisition management activities. Principle areas of technology-based enterprise-wide responsibilities are voice communications, radio communications, wired/wireless data communications, network infrastructure, data center operations, data management, end-user support, software license management, applications integration/ support, database development/support, web services, cloud-based IT systems, video teleconferencing, audio/visual systems, mobile device management, electronic training systems, and other technology-driven operational systems.
- Serving as the primary advisor for FLETC's IT operations and support, IT systems/program management, cybersecurity, information and technology accessibility, information resource management, and IT acquisition management activities for the implications of policy and program decisions from higher echelons, as well as the impact and expectations regarding the laws and implementation guidance.
- Developing and advocating a culture of conscientious stewardship with regard to FLETC assets and human capital resources.
- Ensuring risk management principles and practices are used to make program management decisions and effective internal controls are developed, tested, implemented, and regularly re-assessed for effectiveness.
- Representing FLETC on IT matters related to the interest of the FLETC, DHS, the law enforcement community, Executive, Legislative, and Judicial Branch agencies, committees, congressional members, and the local communities.
- Assuring that the interests of FLETC are represented in councils, working groups, steering committees, and other similar groups which manifest as a result of continued evolution. This position directs the development and presentation of FLETC responses to inquiries from DHS, Congress, and other entities, and collaborates with other FLETC senior executives to ensure successful interaction with related programs and operations of other organizational elements of FLETC and POs; and chairs and represents FLETC as the principle advisor on IT operations and support, NOSC activities, cybersecurity activities, information and technology accessibility activities, information resource management activities, and IT acquisition management issues for a wide variety of committee, task forces, intradepartmental teams, interdepartmental teams, federal special project groups, and other working groups.
- Leading transformational enterprise-wide activities through the adoption/creation of innovative technology-based solutions which integrate key FLETC and DHS strategic priorities and performance goals.
- Pursuing National Archive and Records Administration (NARA), Office of Management and Budget (OMB), and DHS records and information management goals and objectives by aligning FLETC's records and information management activities with those of the agency to ensure the protection and maintenance of FLETC's official records and to be responsive to the public's request for FLETC information.
- Pursuing OMB and DHS Office of Accessible Systems and Technology accessibility goals and objectives by aligning FLETC's information and technology accessibility (Section 508) activities with those of the agency to ensure that FLETC information and technologies are accessible to FLETC staff, law enforcement students, and the public who have physical disabilities.
Requirements
Conditions of employment
- You must be U.S. citizen to be considered for this position.
- A pre-employment drug test is required for this position.
- You are required to pass a background investigation and fingerprint check.
- You must complete a Financial Disclosure Statment, OGE 278.
- You must be able to obtain and maintain Top Secret security clearance.
- One year probationary period is required, unless excepted by regulation.
- Males born after 12/31/1959 must be registered for Selective Service.
- Position is eligible for situational-only telework based on agency policy. (This is NOT a remote position)
- Must possess and maintain a valid state driver's license.
- Position requires a signed mobility agreement to relocate as necessary.
- Work during weekends and federal holidays may be required.
- Overtime may be required.
- Emergency Essential position required to sustain operations under all conditions such as in the event of a localized emergency situation and/or to ensure Continuity of Operations for Mission Essential Functions or Primary Mission Essential Functions.
Qualifications
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin.
To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Mandatory Technical Qualifications (MTQs) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit will not be reviewed beyond page 2 or may be disqualified. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position.
There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Mandatory Technical Qualifications (MTQs). A sample two (2) page resume that incorporates ECQs and MTQs can be viewed on this link (indexed at page 16-17), Guide To Senior Executive Service Qualifications" Senior Executive Service Executive Core Qualifications and Senior Executive Service Qualifications & Fundamental-Competencies.
EXECUTIVE CORE QUALIFICATIONS (ECQs): As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible executive leadership and supervisory experience that is indicative of senior executive level management capability and directly related to the skills and abilities outlined under Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs) listed in the "Required Documents" section below.
Unless you are currently serving under a Career Senior Executive Service (SES) appointment, eligible for reinstatement into the SES, or a graduate of an OPM approved SES Candidate Development Program (CDP), you must address the ECQs. Your narrative must address each ECQ separately and demonstrate the underlying competencies in the narrative. Examples should be clear, concise, and emphasize your level of responsibilities; the scope and complexity of the programs, activities, or services you managed; program accomplishments; policy initiatives undertaken; level of contacts; the sensitivity and criticality of the issues you addressed; and the results of your actions. You should use action-oriented leadership words to describe your experience and accomplishments and quantify your experience wherever possible to demonstrate your accomplishments (e.g., number of employees supervised; size of budget managed; amount of money saved, etc.).
EXECUTIVE CORE QUALIFICATIONS (ECQs): All new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and MTQs, you may not receive further consideration for the position.
There are five ECQs:
- ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people. Click here for specific leadership competencies applicable to ECQ 1.
- ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. Click here for specific leadership competencies applicable to ECQ 2.
- ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality. Click here for specific leadership competencies applicable to ECQ 3.
- ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable. Click here for specific leadership competencies applicable to ECQ 4.
- ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors. Click here for specific leadership competencies applicable to ECQ 5.
MANDATORY TECHNICAL QUALIFICATION (MTQ)s: In addition to the ECQs, all candidates must show evidence of the following MTQs below in order to meet basic qualifications for this position. Your resume should demonstrate accomplishments that would satisfy the technical qualifications.
- MTQ 1: Demonstrated leadership experience in the management of network infrastructure, IT support services, cybersecurity, datacenter/cloud services, telephony, and radio communications systems.
- MTQ 2: Demonstrated ability to effectively define and achieve enterprise-level strategy for the acquisition, integration, and use of IT systems. Background includes providing authoritative statements, organizational positions, and expert-level advice to executive leadership on strategic and tactical IT issues. Significant experience with life-cycle planning of IT assets resulting in the seamless recapitalization of end-of-life assets or the acquisition of new and innovative capabilities which match strategic objectives. Additionally, must possess the ability to plan for the use and integration of artificial intelligence to deliver both mission-specific requirements and mainstream administrative support functions.
- MTQ 3: Demonstrated expert knowledge of principles, methods, and techniques used in information management, records management, Section 508 accessibility requirements, and Freedom of Information Act (FOIA) compliance.
Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.
Veterans Preference: Veterans' preference is not applicable to the SES.
Current or Former Political Appointees: OPM must authorize any employment offers made to current of former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you must disclose that to the FLETC team.
Education
There is no educational requirement for this position.
Additional information
Background Investigation: To ensure the accomplishment of its mission, the Department of Homeland Security (DHS) requires each and every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully complete a background investigation for Top Secret/SCI clearance as a condition of placement in this position. This review includes financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U. S. Office of Management and Budget (OMB) and U. S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
Re-employed annuitants' annual salaries will be reduced by the amount of their retirement annuity and by further cost of living increases. FERS retirees receiving a FERS annuity supplement must also be aware that, like social security benefits, their FERS annuity supplement is subject to an earnings test and may be reduced if the salary earned is more than the social security exempt amount of earnings. Additional information is available on OPM's website or by contacting OPM.
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
A multi-step process is used to evaluate and refer applicants:
1. Minimum requirements: Once the application process is complete, a review of your resume and supporting documentation will be conducted. Your application must show that you meet all requirements including the education and/or experience required for this position. You may be rated "not qualified" if you do not possess the qualification requirements for the position. If your application is incomplete, you may be found "ineligible".
2. Rating and Ranking: If you meet minimum qualifications, your Application Package will be further reviewed to determine if you possess the Executive Core Qualifications (ECQ) and Mandatory Technical Qualifications (MTQ) listed above. ECQs and MTQs must be thoroughly addressed within your two (2) page resume. Separate narratives will not be accepted or reviewed. A panel of subject matter experts will review your application and evaluate your qualifications for this position based on the information in your application. Your application will be rated, based on the extent and quality of your experience, education, and training relevant to the duties of this position. Highly/Top Qualified applicants may undergo one or more interviews and may be referred to the selecting official for further consideration.
3. Referral: If you are among the Highly/Top Qualified candidates, your application will be referred to a selecting official for consideration and possible interview. The DHS Executive Resources Board (ERB) will review the results and make recommendations on final selections to the ERB Chair and appointing authority, where final interviews and reference checks may occur. Upon selection, if not already a member of the SES serving under a career appointment, the individual selected must have his/her executive qualifications certified by the U.S. Office of Personnel Management's SES Qualifications Review Board (QRB) before appointment to this position. The selected individual's application will be forwarded to the OPM for review and certification by the QRB, unless the selectee provides evidence of their noncompetitive status (i.e., a current SES, OPM QRB certified SES CDEP graduate, or SES reinstatement eligible). Upon QRB certification, the selected individual will be required to serve a one-year probationary period. For more information regarding the SES, go to https://www.opm.gov/policy-data-oversight/senior-executive-service/.
Your supporting documents are an integral part of the process for determining your qualifications for the position. If your responses are not supported by your resume, you will be eliminated from consideration. After reviewing your resume and supporting documentation, if a determination is made that you have inflated your qualifications or experience, you may lose consideration for this position. Incomplete or late applications will not receive further consideration.
Required Documents
A complete application includes items described below. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants.
1. Resume: All applicants are required to submit a resume limited to two (2) pages (i.e., 1 page that is double-sided or 2 pages that are one-side each) showing all relevant experience. Applicants seeking initial career appointment to Senior Executive Service (SES) must include evidence of the ECQs and MTQs. PLEASE DO NOT USE USAJOBS RESUME BUILDER. Please do not send resumes with photos.
2. Copy of Notification of Personnel Action (SF-50): Current and former career employees eligible for reinstatement, and SES members must provide a copy of their latest SF-50 showing proof of career or career-conditional status or reinstatement eligibility and the highest promotion potential of a position held on a career or career-conditional basis. Candidates who have successfully completed an Office of Personnel Management approved SES CDP must submit a copy of their ECQ certification.
3. Performance Appraisal (current Federal employees only): a copy of a complete performance appraisal issued within the last 12 months. PLEASE DO NOT SUBMIT ANY ADDITIONAL INFORMATION: Extraneous materials such as passports, pictures, award certificates, recommendation letters, etc., will not be considered.
Note: Secondary Administrative Law Enforcement Officer retirement coverage is not being offered for this position.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must complete this application and submit any required documents specified in the Required Documents section by 11:59 PM (EST) by the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select and upload your resume and/or other required documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
It is the applicant's responsibility to verify that information entered and uploaded (i.e., resume and other required documents) is complete, accurate, and submitted by the closing date. FLETC will not modify or change any part of your application.
You are encouraged to apply online. Applying online will allow you to review and track the status of your application. Paper applications and information sent by mail WILL NOT be accepted. If you cannot apply online, you may submit a paper application and the required forms. If you are unable to apply online, please view the following link for information regarding an Alternate Application.
DHS is an equal employment employer: Selection for positions will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status or other differences. DHS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify us. Decisions on granting reasonable accommodation will be made on a case-by-case basis.
Next steps
To verify the status of your application, sign in to your USAJobs account (https://www.usajobs.gov/), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to.
Once your online application is submitted, you will receive a confirmation notification by email. Your application will be evaluated by the FLETC team to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.