Summary
This position is located in the Out-Processing Section, Materials Control and Analysis Division, Office, Assistant Register & Dir Operations, Copyright Office.
The position description number for this position is 333288.
The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.
The incumbent of this position will work a flextime work schedule.
This job is open to
Clarification from the agency
CONSIDERATION UNDER THIS VACANCY ANNOUNCEMENT IS LIMITED TO THE PERMANENT AND INDEFINITE STAFF OF COPYRIGHT OFFICE DUE TO BUDGETARY CONSTRAINTS. TEMPORARY NOT-TO-EXCEED (NTE) AND INDEFINITE NOT-TO-EXCEED (NTE) STATUS CANDIDATES ARE INELIGIBLE. (EMPLOYEES MUST MAINTAIN ELIGIBILITY AT THE TIME OF SELECTION.)
Duties
The Materials Control and Analysis Division is responsible for the intake and initial processing of service requests and other requests arriving by mail, processing of fees, maintenance of deposit accounts. and out-processing of completed requests.
In-Processing staff creates the service request tracking record in the eCO system, scanning registration materials, marking, tagging and forwarding deposits, placing scanned materials in temporary storage and forwarding unscanned materials for further processing.
The Out-Processing Section delivers in-processed service requests to their appropriate destinations. The section is responsible for resolving issues regarding unidentified receipts, incomplete filings and materials arriving in damaged condition. It responds to inquiries regarding in-process requests and locates in-process materials as needed for inter-divisional purposes. The section also manages the printing and preparation for mailing of certificates and outgoing correspondence.
The position is Section Head of the Out-Processing Section. The position is responsible for managing two units within the Out- Processing Section and provides advice, guidance, administrative and technical supervision to the section. The position reports to the Division Chief. and is also responsible for ensuring proper handling and security of Library and Copyright Office materials.
The incumbent supervises a group of employees performing work at the GS-09 (GS-5, 7, 9 and GS-11 supervisors level. Provides administrative and technical supervision necessary for accomplishing the work of the section. Plans, directs. and coordinates short- and long-range activities of the section.
Performs the administrative and management functions relative to the staff supervised. Establishes guidelines and performance expectations for staff members which are clearly communicated through the formal employee performance appraisal system. Observes workers' performance; demonstrates and conducts work performance critiques. Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances. Develops work improvement plans, recommending personnel actions as necessary.
Provides advice and counsel to workers related to work and administrative matters. Effects disciplinary measures as appropriate to the authority delegated in this area. Reviews and approves or disapproves leave requests. Ensures staff are trained in accomplishing their tasks, answering questions and following up to ensure that the work is done accurately and in a timely manner.
Reviews section procedures, recommending changes to the division chief, as appropriate, to improve efficiency and effectiveness of section operations. Provides information and advice to upper-level management on trends, problems, workload, and other conditions that affect the position's area of responsibility. The incumbent ensures that approved changes are put into effect after appropriate documentation and provides guidance to subordinate employees to implement the changes. Resolves technical work problems and otherwise exercises technical direction through the section supervisors.
Provides guidance to the section supervisors in recommending the assignment of Congressional, Librarian, and General Counsel search requests. Follows-up with section supervisors to ensure requests are handled promptly. May handle sensitive matters such as investigations. These may include the loss of registration deposit copies such as cassettes, pornographic material, videotapes, etc. Keeps accurate records for all work received and processed within the assigned areas.
This is a supervisory, non-bargaining unit position.
Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.
Requirements
Conditions of Employment
The Supervisor leads his/her staff toward meeting the Library’s vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library’s Supervisory Core Competencies click the following link: Supervisor Core Competencies.
Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.
Qualifications
Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.
Ability to supervise and/or lead and develop a diverse workforce. **
Ability to organize, direct, plan and review the work of staff members.**
Ability to communicate and collaboratively interact with others. **
Ability to search and analyze copyright files and databases using knowledge of the registration procedures.
Ability to communicate in writing.
Ability to communicate effectively other than in writing.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.
You may preview questions for this vacancy.
Required Documents
Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).
Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. The program does not accept certification from health care providers. For more information contact the Library's Office of Equal Employment Opportunity at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position.
You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps.
Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.
Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions.
Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.
Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly.
Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement.
(1) You may select a document that you have already uploaded to USAJOBS for a previous announcement.
(2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS.
IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date.
Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement.
If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov , no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.
Next steps
Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications." You will receive final notification via e-mail when the vacancy has been filled.