Supervisory Licensed Professional Mental Health Counselor Job in Missoula, MT

Summary

This job is open to

• The public

  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

• Administrative, technical, and clinical supervision of advanced practice, licensed Social Workers, and Counselors, Peer Supports, and Administrative Staff. Performs administrative and personnel management functions including resolution of complaints and grievances. Enacts disciplinary measures as appropriate.
• Monitors staff productivity, maps staff clinical and administrative duties, establishes performance expectations, evaluates performance outcomes, and audits clinical documentation. Develops work improvement plans and ensures that staff are adequately trained and meet competency standards to complete their work duties. Exercises supervisory authorities and responsibilities involving staff workload
  including assignment of additional duties. Determines and evaluates current staffing needs and caseloads and approves or denies time and leave requests.
• Serves as the primary case manager for a partial caseload of HUD-VASH clients. Provides coverage of staff duties as needed and clinical care and case management at the advanced practice level.
• Assists in developing personnel documents such as position descriptions and functional statements. Assists in the hiring process to fill vacant positions to include conducting applicant interviews.
• Assures accuracy of programmatic data, conducts necessary reconciliations, and audits and oversees data reporting. Provides training and oversight of data collection systems to include HOMES, CMS, CPRS, MHS, etc.
• Performs program analysis, review, and design. Assists in developing new templates, brochures, handbooks, forms, etc. for each program ensuring compliance with regulatory standards.
• Conducts regularly scheduled team meetings and keeps staff apprised of changes in policies and procedures as determined by local leadership, VISN, HPO, and VACO.
• Administers informational and analytical systems to evaluate and enhance the quality of services provided to Veterans. Responds to Veteran complaints and grievances specific to each program.
• Tracks and ensures completion of program consults and National Hotline calls according to set standards. Assists HCHV Coordinators with scheduling and oversight of Stand Downs across the state.
• Ensures staff compliance with accreditation standards, VA directives and handbooks, Standard Operating Procedures (SOP), and standards developed specific to the program.
• Develops working partnerships and coordinates with community partners to meet Veteran care needs. Establishes strong working relationships with local partners to include but not limited to Volunteers of America, Veterans Inc, Joining Community Forces, Continuums of Care, Public Housing Authorities, Property Managers, HUD, Coordinated Entry Systems, Contract Emergency Shelters, Stand Down
  providers, Probation & Parole, Veterans Treatment Courts, etc.
• Attends National programmatic conference calls and webinars. Relays critical information and programmatic changes to staff. Ensures staff follow-up with required National programmatic changes.
• Provides new employee training ensuring that staff are adequately trained in their job duties, safety in the field and VA policies and procedures. Coordinates with VA departments to ensure adequate training and issuance of necessary equipment to include vehicles, cell phones, laptop computers, desktops, etc.
• Performs other duties as assigned.

Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

How You Will Be Evaluated

Required Documents

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 03/25/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12707798.

1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click Submit My Answers to submit your application package.

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.