As a/an Supervisory Loan Specialist at theGS- 1165-14, some of your typical work assignments may include:

• Serves as a supervisor responsible for managing and directing the guaranty purchase review process for 7(a) loans received by the Center. Provides motivation to individual employees and encourages them to be full participants in accomplishing their work and meeting time requirements. Ensures that high level of customer service is provided. Provides essential feedback to team members on progress towards goals and job performance. Makes recommendations for promotion, awards, or other personnel actions affecting individual employees.
• Manages and directs the daily operations of the Guaranty Purchase Division with special emphasis on program effectiveness and maximum Center goal attainment. These programs include lender relations, loan processing, management assistance, international trade, supporting legal, administrative services, human capital and information technology.
• Participates in and/or resolves difficult case problems in the processing/pre-closing servicing of loans, which includes difficult determinations involving potential loan restructuring or denials. Reviews team members' recommendations and determines when any reasonable collection efforts have been exhausted and makes final recommendation that a loan be charged-off. Serves as a technical expert and resource for the full range of collection, servicing, and liquidation activities procedures associated with commercial loans.
• Interfaces verbally and in writing with Lenders, SBA offices and senior Headquarters officials. Maintains close and effective working relationship with Headquarters, Regional and District officials concerning loan processing and pre-closing servicing actions. Communicates effectively with members of the general public, banking industry, legal, and other professionals and representatives. Provides well written reports and documentation as needed in the performance of incumbent duties.

Conditions of employment

• You must be a U.S. Citizen
• You must successfully complete a background investigation.
• You may be required to serve a one year supervisory probationary period.

Qualifications

GS-14: One year of specialized experience, equivalent to the GS-13 grade level in the Federal service, obtained in either the private or public sector performing the following tasks: (1) processing and underwriting commercial and business loans to include cash flow and repayment ability and collateralization; and (2) servicing and/or liquidating commercial and business loan assets; and (3) determining if commercial or business loans are fully liquidated and all possible recoveries have been achieved; and (4) leading, managing and mentoring a team and overseeing workflow and work processes. These qualifications must be clearly referenced in your resume.

There is no education substitution for this grade level.

Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site:

Loan Specialist Series 1165

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Generally, time in Non-Pay status as a federal employee is not creditable towards the specialized experience requirement listed above.

All qualification requirements must be met by 11:59 pm (Eastern Time) on 05/19/2026.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants meeting basic eligibility requirements will be further evaluated based on additional assessments. One of these assessment is USA Hire. Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).

Your USA Hire assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.The assessments relate to the following Competencies required to do the work of this position:

• Financial Analysis

In order to be considered for this position, you must complete all required steps in the process. One of the required assessments for this position is an online assessment that measures critical general competencies required to perform the job. You will not be considered for the position if you fail to complete the assessment.

All qualified Non Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration.

Failure to submit any of the required documents by the closing date/time of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJOBs does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.

1. Your Resume must not include photographs. Resume length may not exceed 2 pages and must contain the following information:

• Name, address, telephone number, email address;
• Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade);
• If qualifying based on related unpaid (e.g. volunteer service) experience, you must provide hours worked per week and beginning/ending dates (mm/dd/yyyy to mm/dd/yyyy);
• If other than full time you must provide hours worked per week.
• PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your resume must contain sufficiently detailed information upon which to make a qualification determination. You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated "Ineligible" for that grade level.
• Should you submit multiple resumes, only the latest uploaded resume will be reviewed.

2. In addition to the online application (resume and responses to the occupational questionnaire), you are required to submit the following forms, if applicable. It is the responsibility of the applicant to ensure all documents are legible:

• Federal employees must submit proof of your permanent career/career-conditional competitive status ("1" or "2" in Tenure, block 24 and "1" in Position Occupied, block 34). Submit SF-50 showing current grade and tenure and an SF-50 showing highest (permanent) grade ever held, if different. NOTE: An award or detail SF-50 will not be accepted as proof of status.
• If you are using education as a substitution for experience (the announcement will state whether this is allowed), or if there is an educational requirement for this position, you must submit a copy of your transcripts (unofficial or official) that clearly describes your qualifying education. If selected, official transcripts will be required;
• If you are claiming Veteran status, you must submit a copy of all required documents to support your claim (e.g.: DD-214 Member Copy 4 showing type of discharge/character of service; Current Active Duty members must submit a certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA disability letter)--see VetGuide;
• Veterans who are still in the service may be granted tentative preference on the basis of information contained in their applications, but they must produce a DD-214 (showing the character of service) or other proof of service to receive consideration for veterans' preference. For more information on Veterans' Preference, please visit FedsHireVets.gov.
• CTAP/ICTAP/RPL Applicants: Surplus or displaced employees eligible for CTAP, RPL, or ICTAP priority must provide proof of eligibility (RIF separation notice, notice of proposed removal for declining a transfer of function or directed reassignment to another commuting area, notice of disability annuity termination), SF-50 documenting separation (if applicable), your most recent SF-50 noting position, grade level, and duty location with your application per 5 CFR 330, and your most recent performance appraisal.

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