SUPERVISORY DUTIES

• Supervises one GS-0343-11 MCA Management Analyst, one GS-0343-11 VERA Coordinator, and two GS-0343-09 Program Analysts. Plans work to be accomplished, setting priorities and establishing schedules for accomplishment of work assigned. Bases work assignments on program priorities, giving selective consideration to the nature of the work and the capabilities of the staff. Develops position descriptions and performance standards for the team, monitors performance, taking disciplinary action when necessary, evaluates work accomplished, coordinates special projects, interviews, selects employees, and approves leave.
• Resolves informal complaints, recommends promotions, reassignments and other changes in assigned personnel.
• Responsible for active support of the medical center's EEO Program by seeking to eliminate barriers to EEO, assuring that selections are based entirely on merit and fitness, and providing development opportunities for qualified employees' work schedules to accommodate affirmative action activities.
• Identifies developmental and training needs of staff members, ensuring appropriate access to necessary training and development opportunities. Encourages subordinates to attend continuing education and training development activities in order to obtain the number of training and/or continuing education hours specified annually.

NONSUPERVISORY DUTIES
Program Coordination and Management

• Responsibilities require the application of knowledge of national VHA healthcare programs meeting inpatient and outpatient missions at a highly complex, affiliated tertiary care Medical Center with multiple sites and satellite outpatient clinics distributed across a wide geographic area. Guiding clinical staff in the use data capture and analysis.
• Identifies trends, accomplishments, and/or deficiencies related to the program in order to devise solutions or propose alternate courses of action. Prepares cost effectiveness studies of Medical Center operations and is responsible for the collection, interpretation and analysis of quantitative and qualitative data relevant to the program being evaluated. Provides reports or briefings on the results of studies. Identifies areas and issues for nationwide review through the program departments and promotes discussions among national VA groups on these issues through national meetings and mail groups such as VHA MCA Site Supervisors and VHA Clinical coordinators mail groups. Once substantiated incumbent can request to include in national meeting agenda/site calls. Once issues are reviewed and validated, incumbent will work with VACO program office or VISN MCA coordinator to modify for effective outcome throughout the VHA as a whole.
• MCA activities affect resource allocation as the data is used in the VERA model, VACO and VISN studies and benchmarking, VHA decisions based on productivity and clinical data from the national MCA database.
• Analyzes the existing automated and manual systems to determine the type of financial and clinical information available. Assesses the effectiveness of the data collection systems and develops audits of the resulting output for evaluation. Reviews and analyzes computer generated cost, budget, and clinical activity reports on a monthly/quarterly basis in order to verify the accuracy of the data, noting trends, analyzing variances, and identifying areas for concern/improvement.
• Validates and analyzes national reports such as Physician Productivity Report, Cost by Treatment Specialty, Cost by Stop Code Validated by Mapping, and Workload Validation reports to determine effectiveness of clinical staff. Accomplishes, evaluates and monitors all required audits as the data moves through the MCA systems and develops others for specific purposes or issues. Resolves automated data issues and collection issues with intensive and complete reviews.

Education and Training
Coordinates the training of all levels of local management in the operation and use of MCA to include department managers, service chiefs, physicians and top management.

• Perform other duties as assigned.

Work Schedule: Monday - Friday 7:45am-4:30pm
Telework: Adhoc Only
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Management & Program Analyst/PD023060

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/17/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: applying analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of clinical and information systems; specialized SQL knowledge and experience, examining health information systems and problems, preforming detailed analysis of technical information systems, and determining best actions for resolve. Analyzing and making recommendations for ways to improve the effectiveness and efficiency clinical and information systems in a program or support setting; analyzing data and preparing project papers and staff reports; delivering briefings to managers to encourage understanding and acceptance of findings and recommendations; and analyzing and evaluating methods and techniques to issues concerning the efficiency and effectiveness of program operations carried out by administrative support functions, such as supply, budget, procurement and personnel which serve to facilitate line or program operations.

• Selective Placement Factor. The Selective Placement Factor (SPF) for this position is: Experience with VA Financial Systems.

* Preferred Experience: Preferred candidates will possess extensive experience in VHA managerial cost accounting operations, including oversight of cost allocation methodologies, expense distribution, and financial reporting within the VA financial management system. Experience supervising professional accounting staff, managing workload distribution, and ensuring compliance with VHA policies. Demonstrated expertise in reconciliation processes and financial data integrity within VHA systems is preferred. Candidates should have experience providing executive level financial analysis, advising senior leadership on cost performance and efficiency initiatives, and implementing process improvements to strengthen financial accountability and audit readiness.

You will be rated on the following Competencies for this position:

• Auditing
• Cost Accounting
• Organizational Stewardship
• Problem Solving

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is sedentary. However, there may be some walking, standing, bending and carrying of light items such as papers and books.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:

• Resume
• SF-50/ Notification of Personnel Action

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• License
• Other (1)
• PCS Orders
• Performance Appraisal
• Professional Certification
• Proof of Marriage Status
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):

• Most recent SF-50 if you are a current or former Federal employee
• An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
• Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
• Examples of appropriate SF-50's include:
  • Within grade increases at the highest grade held; or
  • Promotions with an effective date more than one year old; or
  • SF-50's at the highest grade held with an effective date more than one year old.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

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