Clarification from the agency

You must be currently employed by the National Institutes of Health, serving on a permanent appointment in the competitive service.

As the Chief of the Division, the incumbent conducts the overall planning, administration, and evaluation of the CC's medical records program. Contributes to the research mission of the NIH and CC and the care for patients of the CC. The incumbent is responsible for overseeing the management, processing, and secure use of medical records and related data to support patient care, research, and compliance. Codes and abstracts clinical information for research systems, maintains and controls access to medical records, ensures adherence to Privacy Act and FOIA requirements when releasing information, and reviews documentation for completeness. This position supports patient and clinician engagement through telehealth services and secure electronic portals that provide access to health records, diagnostic images, and research-related communication tools.

Additional duties include:

• Manages the work of the Division and its staff through Assistants to the Chief and Section Heads; makes decisions to solve largely defined issues requiring extensive analysis.
• Analyzes proposed legislation and advises officials on impacts; applies expert knowledge of health information management principles, laws, and regulations.
• Serves as a consultant to agency management on integrating health information management with Clinical Center and NIH programs.
• Applies medical records administration knowledge to implement and oversee programs, solve difficult problems, and make impactful recommendations.
• Analyzes electronic health record data using trend, graphical, and statistical methods to address issues.
• Ensures strategic plan, mission, vision, and values are communicated and integrated into staff work.
• Improves production, quality, and identifies needed resources; plans program and procedural changes aligned with leadership direction.
• Prepares and monitors budgets; develops operational plans, goals, and objectives.
• Ensures compliance with policies, regulations, accreditation standards; provides technical assistance and develops guidance.
• Conducts evaluations, develops policies and reports, provides briefings, coordinates programs, and represents NIH with external organizations.

Conditions of employment

• U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
• Employment is subject to the successful completion of the pre-appointment process (i.e., background investigation, verification of qualifications and job requirements, completion of onboarding forms, submission of required documents, etc.).
• Applicants must meet all qualifications requirements within thirty (30) calendar days of the closing date of this announcement, including time in grade.
• If selected, you will be required to complete a Confidential Financial Disclosure Report, OGE Form 450 to determine if a conflict or an appearance of a conflict exists between your financial interest and your prospective position with the agency.
• A one-year supervisory trial/probationary period may be required upon selection/ placement.
• If selected, you must pass a pre-employment medical examination, provide evidence of immunization, and be free from communicable diseases.

Qualifications

You qualify at the GS-14 level, if you meet one of the following qualification requirements:

You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-13 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: Leading a complex health information management program in a clinical research environment. Advising senior leadership on medical records policy, regulatory compliance, and implementation of legislative and documentation requirement changes. Applying advanced expertise in electronic health records and data analysis to resolve complex issues, improve processes, and guide system and procedural adaptations. Overseeing budget, staff education, and program evaluation while ensuring compliance with policies and promoting high-quality documentation practices.

You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay.

Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Ensure you support your self-ratings with the information you provide in your application. We may verify or assess your qualifications at any time. Inflated or unsupported qualifications may affect your rating. Any misrepresentation or material omission of facts may be sufficient cause to end further consideration of your candidacy. Persons listed as knowing your past accomplishments or experience in your application may be contacted for verification purposes at any time. Verification may, but need not, begin before receiving an offer.

Preview assessment questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/12925935

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your job-related qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and your score on the required assessments. This vacancy will use the following assessment(s): Accomplishment Record.

You will be assessed on the following competencies:

• Health Information Laws & Regulations
• Health Information Management
• Supervision

To be considered well qualified for the purposes of the Career Transition Assistance Program (CTAP) you must be able to satisfactorily perform the duties of the position upon entry and substantively exceed the basic qualifications by scoring at least an 80 on the assessment and meet all eligibility, physical, medical, suitability, and all other requirements.

RESUME: Your resume must clearly demonstrate, in two pages or less, how your skills and experiences align with the "Qualifications" section and support your questionnaire responses. While cover letters provided with your application will be shared with hiring officials, they will not be used for initial qualification determinations. We cannot assume required experience based on your work or academic history. If your resume exceeds two pages, only the first two will be reviewed. Use a legible font such as Lato, Calibri, Helvetica, or Arial, with 0.5-inch margins. Suggested formatting: 14-point for titles and 10-point for body text. You may use the USAJOBS Resume Builder or upload your own resume. If uploading, ensure it includes all required information and is organized so we can match the following to each position:

1. Job title
2. Employer name
3. Employment dates (MM/DD/YYYY)
4. Hours worked per week (full-time assumed; part-time prorated)
5. Detailed duties, accomplishments, skills, responsibilities, and supervisory details (if applicable)
6. Series and grade or equivalent (for federal positions)

If the position has an education requirement or you are qualifying on the basis of education, you must list your education history including the type of degree and your major of study. If the position requires a certain number of credit hours, you are strongly encouraged to list the relevant courses in your resume.

Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages linked on your resume or cover letter to determine your qualifications.

For resume writing guidance, please visit the following resources: NIH Help Applying, USAJOBS Resource Center, and the USAJOBS Resume Guidance If the position has an education requirement or you are qualifying on the basis of education, you need to list your education history including the type of degree and your major of study.

APPLICATION QUESTIONNAIRE:
You must submit a completed application questionnaire.

ELIGIBILITY DOCUMENTATION:
To be considered eligible, you must submit the following documentation, if applicable to you AND respond accordingly to the associated question on the online questionnaire. If you do not provide the required information, we will assume you are not eligible or you do not wish to be considered for any preference or eligibility.

• SF-50 - A copy of your most recent competitive career or career conditional SF-50 that shows the effective date of your latest position and the full performance level. You may obtain a copy of your SF-50 from your eOPF.
• Visit our site on the Career Transition Assistance Program (CTAP) for more information on eligibility and required documentation.

Please do not submit any other supplementary documentation that is not requested of you. To protect your personal information, we will only send your resume and cover letter to the selecting official or hiring manager.

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