Clarification from the agency

Current permanent employees of the U.S. Immigration and Customs Enforcement (ICE) in the competitive service and CTAP Eligibles.

Please note: Vacancies may be filled anywhere within the field office Area of Consideration (AOC). Click here to see a list of all Enforcement and Removal Operations office locations. You have the opportunity to identify two (2) geographic preferences in your application. Your preference locations are NOT guaranteed. The duty location extended at the final job offer will be based on the needs of the Agency and availability of positions and funding.

As a Supervisory Mission Support Specialist, you will perform the following duties:

• Evaluate the performance of mission support activities responsible for planning, managing, and/or evaluating all administrative functions (e.g., budget, procurement, human resources, property, fleet, etc.) within the field office.
• Provide guidance to personnel at all levels of complex administrative matters.
• Analyze workflow throughout the organization to identify need for process improvement measures.
• Plan work to be accomplished by subordinates based on capabilities commensurate with mission requirements.
• Coordinate interagency solutions on issues, programs, policies, or processes in relation to the administrative functions of the organization.

Conditions of employment

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
• Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see http://www.sss.gov/).
• One-year probationary period may be required.
• Must meet Time-In-Grade requirements.
• If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
• DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
• Incentives may be authorized; however, this is contingent upon funds availability.
• You must successfully pass a drug screen.
• Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment.
• Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.

Qualifications

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

You must demonstrate you meet the Minimum Qualification requirements as noted below.

Specialized Experience:
You must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-12 level in the Federal service that included performing at least 3 of the following:

• Supervising and/or overseeing staff responsible for managing various administrative functions (e.g., budget, procurement, human resources, property, fleet, travel, etc.) to maintain operational standards.
• Conducting comprehensive analyses of organizational workflows to provide leadership with data-driven insights for decision-making.
• Developing innovative strategies to resolve complex administrative issues impacting the organization.
• Establishing long-term goals for administrative functions to guide organizational planning and/or resource allocation.
• Setting short-term priorities for assigned office to meet the changing needs of the organization.

Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). Time-In-Grade requirements also apply to current employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment. NOTE: All current or former Federal employees must provide a copy of their SF-50 (you may need to submit more than one), "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive or Excepted).

All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Accountability
• Customer Service
• Decisiveness
• Flexibility
• Interpersonal Skills
• Problem Solving
• Resilience

In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration.

Consideration will be given to performance appraisals and incentive awards as an indicator of quality of prior experience; no points will be assigned.

For Competitive Merit Promotion Applicants: The highest rated candidates will be referred to the hiring agency.

For Noncompetitive Appointment Eligibles: All qualified candidates will be referred to the hiring agency.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: http://www.opm.gov/rif/employee_guides/career_transition.asp

Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.

To preview the assessment questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12911428

To apply for this position, you must submit a complete Application Package which includes:

1. 2-Page Resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Please limit your resume to 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. In describing your experience on your resume, please be clear and specific. We will not make assumption regarding your experience. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. (for more information, see the How do I write a resume for a federal Job-Two-Page Resume Limit).
2. Other supporting documents (only submit if applicable to you):???????

• Are you a current ICE employee? Submit a copy of your SF-50, Notification of Personnel Action that demonstrates your eligibility for consideration, e.g., length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, with-in grade/range increases); your current promotion potential; etc.
• Are you claiming special priority selection rights under the Career Transition Assistance Program (CTAP)? If so, submit all of the following:
  • A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
  • A copy of your SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.
  • A copy of your latest performance appraisal including your rating; and
  • Any documentation from your agency that shows your current promotion potential, if applicable.
• Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
  • Position title;
  • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
  • Agency; and
  • Beginning and ending dates of appointment.
• You may be asked to provide a copy of your recent performance appraisal and/or incentive awards.

Failure to submit required documents will result in disqualification for this vacancy.

Next steps

Additional locations