Supervisory Program Analyst (Informatics)

Clarification from the agency

This announcement is open to Current & Permanent Employees of the VA Illiana Health Care System employees In Health Informatics only. NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below.

The Supervisory Program Analyst (Informatics) will be responsible for leading the development of the clinical analytics team within Health Informatics. The Supervisory Program Analyst will be the lead in establishing team roles and responsibilities, developing data infrastructure, and helping recruit skilled professionals. Additionally, the Supervisory Program Analyst will lead the transition to Cerner Analytics.

The Supervisory Program Analyst is responsible for providing leadership in the development and use of informatics processes, analytics, and technology to support all clinical domains. Responsibilities include, but are not limited to, the oversight of the Clinical Analytics section through informatics and analytics practice, establishing effective clinical and administrative systems, designing useful decision support systems, managing, and delivering educational experiences, enhancing lifelong learning, and supporting healthcare research. The volume and complexity of responsibilities are significant and constantly evolving. The Supervisory Program Analyst will foster leadership and professionalism by building, supporting, and creating alignments for informatics and analytics best practices, and lead health informatics and analytical initiatives and innovation through collaboration and stakeholder engagement. The Supervisory Program Analyst will champion the adoption of business intelligence technology, facilitate workflow design, and participate in the procurement, customization, configuration, implementation, management, evaluation, and optimization of all clinical information systems as appropriate.

The Supervisory Program Analyst will assist in the development of strategic plans for clinical and administrative information systems and will foster relationships with local staff as well as partnerships with national professionals. The Supervisory Program Analyst will collaborate across service lines with other clinicians and managers regarding data, analytics, healthcare, clinical decision support, human factors, human computer interaction and usability, artificial intelligence, standards, a learning health system, evidence-based practice, and effective communication. At a minimum, the Supervisory Program Analyst will perform the following eight core informatics and analytics functions; application support, resource allocation, business architecture management, enterprise data management, content management, system optimization, change management, requirements management, and partnership management.

-Investigates and analyzes potential or realized adverse operations, trends or conditions and initiates/recommends corrective action and follow-through during electronic health record conversion.
-Provides in-depth analyses, best practice models and creative quality program techniques for consideration in project development.
-Develops innovative strategies and recommendations for initiating and establishing goals, timetables, and procedures to ensure successful completion of EHRM deadlines.
-Monitors compliance with project management standards, policies, procedures, and templates via project audits.
-Exercises expertise in clinical operations, develops and/or oversees the development of information related to patient care, such as patient registries to allow the Clinical Team to track management of patient illnesses; and develops performance management tracking tools.
-Actively participates in the development of clinical decision support systems with, for example, the Pharmacy and Therapeutic Committee; the Medical Records Committee; the Clinical Executive Board; program development vendors using Commercial Off the Shelf Software (COTS) and decision support systems; clinical informatics oversight committees; Clinical Practice Guidelines Committee; others as may be decided locally.
- Maintains active communication with all VISN 3 staff, affiliated partners, and other relevant personnel.
-As the Health Informatics expert, provides relevant clinical and/or administrative data to identify, quantify, and resolve organizational problems.-Provides for the maintenance and updating of site parameters and site-specific files to ensure proper functioning of complex, interrelated and interdependent software applications.
-Provides advisory services to all levels of VISN and Facility leadership regarding the requirements and implications of the EHRM deployment.
-He/she provides advice to operating managers and supervisors on deployment requirements that can assist in accomplishing the departmental missions and programmatic.
-Other duties as assigned.

Work Schedule: 7:30am - 4:00PM
Telework: Ad Hoc
Permanent Change of Station (PCS): not authorized
PCS Appraised Value Offer (AVO): not authorized
Financial Disclosure Report: Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement,

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: improve patient care and patient safety, develops and manages business architecture, improve quality data, evaluates, documents, analyzes, prioritizes, recognizes requirements for the improvement, participate in the procurement, customization, configuration, implementation, management, evaluation and optimization of all clinical information systems. Specialized Experience also includes electronic health record needs and studies.

Preferred Experience: Informatics; analytics management or lead; advanced analytics including predictive analytics, SQL, Python or Machine learning.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS 13.

Physical Requirements: The position is largely sedentary but can require occasional travel and teaching situations. There are no special physical requirements for doing this work.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:

• Resume

Special Note for Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field.

Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):

• Most recent SF-50 if you are a current or former Federal employee
• An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
• Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
• Examples of appropriate SF-50's include:
  • Within grade increases at the highest grade held; or
  • Promotions with an effective date more than one year old; or
  • SF-50's at the highest grade held with an effective date more than one year old

• Cover Letter
• Other (1)
• Resume
• SF-50/ Notification of Personnel Action
• Transcript

Veterans' preference does not apply for internal or other current permanent Federal agency employees.

Next steps