Supervisory Program Manager (Director, Bureau of Certification and Licensing) Job in District of Columbia, DC

Vacancy No. 2025-03-DE Department Federal Maritime Commission
Salary $163,964.00 to $191,900.00 Grade 15 to 15
Perm/Temp Permanent FT/PT Full-time
Open Date 10/30/2024 Close Date 11/13/2024
Job Link Apply Online Who may apply Public
Locations:
District of Columbia, DC


Summary

The incumbent serves as the Director of the Bureau of Certification and Licensing (BCL) which protects the public from financial harm through its licensing, registration, and surety bonding programs governing ocean transportation intermediaries (OTIs), and by requiring passenger vessel operators (PVOs) to maintain adequate financial coverage to reimburse cruise cancellations or to cover liability in the event of death or injury at sea.

Duties

Ideal Candidate Statement: The ideal candidate should be a results-driven leader who can effectively manage multiple priorities, meet deadlines, and drive mission objectives as it relates to the agency and the Bureau of Certification and Licensing and possess expert skill and knowledge in application and/or certification processing for regulated entities or programs.

As a Supervisory Program Manager (Director, Bureau of Certification and Licensing), you will:

  • Determine the need for and recommend Commission policies, plans, goals, organization, and courses of action; commit agency resources; initiate and/or discontinue projects; coordinate programs; and represent the Commission in a broad range of business dealings.

  • Plan, organize, direct, and coordinate complex bureau programs of national and international significance. In consultation with the Managing Director, participates in developing program-related plans, new or revised policies and standards, and rules and regulations. Render policy decisions and provides bureau-wide guidance for technical and administrative activities and functions.

  • Plan, develop, implement and administer policies, programs, organizational changes, work assignments, workflows, and activities involved in the licensing, registration and renewal of OTls.

  • Plan, develop, implement and administer policies, programs, organizational changes, work assignments, workflows and activities involved in monitoring passenger vessel activity related to the issuance of certificates to owners and operators of passenger vessels that have evidenced financial responsibility to satisfy liability incurred for nonperformance of voyages or for death or injury to passengers and other persons.

  • Brief the Managing Director, Deputy Managing Director and other agency management officials on current and proposed policies, programs, and decisions relating to bureau programs, and present same in memorandum or at Commission meetings for the Commission's consideration.

  • Provide operational consultation and advice to agency top management and other Commission staff on policies, rules, and related problems concerning bureau matters. Render advisory services to representatives of the ocean shipping industry.

  • Exercise managerial and supervisory responsibility for bureau professional and administrative staff through subordinate supervisors.

  • Develop long-range program goals and objectives. Review and appraises bureau operating programs, objectives and accomplishments on an ongoing basis to ensure the proper, timely, and efficient implementation and execution of bureau responsibilities and authorities under the shipping statutes and other established guidelines.

  • Participate and collaborate with senior executives in the development of the agency's strategic plan, for final approval by the Commission.

  • Represent the Commission in a broad range of conferences or meetings with industry, legal representatives and other governmental agencies as required.

Requirements

Conditions of Employment

  • Must be a U.S. Citizen
  • A 1-year probationary period is required (unless already completed).
  • A 2-year supervisory or managerial probationary period is required.
  • Must be able to obtain and maintain a background investigation.
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • FMC participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that enables participating employers to electronically verify the employment eligibility of their newly hired employees.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
  • May be required to obtain and use a government-issued charge card for business-related travel.
  • May be required to file a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.
  • In addition to the above requirements, Status Candidates must meet the following by the close of the announcement:

To preview questions click https://apply.usastaffing.gov/ViewQuestionnaire/12586810.

Qualifications

You must meet the following requirements by the closing date of this announcement:

GS-15: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal service. Specialized experience for this position includes: planning and administering policies, programs and activities involved in monitoring federal licensing and/or certification programs; providing supervisory oversight for professional and administrative staff; determining the need for new or revised policies, plans, goals, organization and corrective actions which impact the entire agency; and providing operational consultation and advice to top management and other staff on policies, rules, and related programs matters.

The experience may have been gained in the public sector, private sector, or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.

It is your responsibility to ensure your resume states complete information for each job entry. To ensure full credit for your work experience, please indicate dates of employment by month/year (MM/YYYY), and indicate number of hours worked per week, on your resume. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position.

Education

There is no educational substitution at this grade level.

Additional information

  • We may select from this announcement or any other source to fill one or more vacancies.
  • We may fill like positions within 12 months of the close of the announcement.
  • Federal employees are required to adhere to the 14 Principles of Ethical Conduct.
  • This is a non-bargaining unit position.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume will result in a "not qualified" determination.

Rating:Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. Subject matter expert(s) may evaluate your resume to determine your technical qualifications for this position based on the specialized experience (under the qualifications section) and the competencies listed below:

  • Communication
  • Leadership
  • Planning and Evaluating
  • Program Management


Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, Highly Qualified, Well Qualified, or Qualified. The category is a measure of the degree in which your background matches the competencies required for this position and is based on your responses to the questionnaire(s)/assessment(s). Qualified: Does not exceed the basic qualifications requirements described in the Qualifications section. Well Qualified: Meets the basic qualifications requirements described in the Qualifications section and demonstrates proficiency in the competencies above. Highly Qualified: Meets the basic qualifications requirements described in the Qualifications section and substantially exceed in the competencies above.

Veterans' preference is applied after applicants are assessed. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview. We will not reimburse costs related to the interview such as travel to and from the interview site.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)), you must be assigned to the Well Qualified category or better to receive special selection priority.

Required Documents

A complete application includes 1. A resume, 2. Vacancyquestion responses (eligibilities and assessment questionnaire(s)), and 3.Submission of any required documents (below). Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or will not receive the special consideration for which you may be eligible).

All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.)

VETERANS' PREFERENCE DOCUMENTATION
If you are claiming veterans preference, you must submit a copy of your DD-214 (Member 4 copy), or other official documentation (such as a statement of service) from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form.

For more information on veterans' preference please visit FedsHireVets.

CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION
These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. If you are a displaced or surplus Federal employee, you must submit the following documents:

  • To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility including:
    • Agency notice,
    • SF-50 that reflects current grade,
    • SF-50 that reflect full performance level of the position, and
    • Your performance appraisal which must reflect "fully successful" or equivalent).
  • Displaced District of Columbia Government, Department of Corrections employees will be eligible for priority consideration and competitive appointment (Public Law 105-274). Eligible candidates are not restricted by geographic location or grade level in jobs for which they apply. Documentary evidence is the same as stated above.
SPECIAL HIRING AUTHORITIES DOCUMENTATION
If you are applying under a special hiring authority (i.e. Schedule A persons with disabilities authority), submit a copy of proof of your eligibility.

How to Apply

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section above.

  • The complete application package must be submitted by 11:59 p.m. (EST) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. EST, Monday - Friday). If applying online poses a hardship, please contact us by noon EST on the announcement's closing date.
  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  • Click the Submit My Answers button to submit your application package.
  • It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
  • To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
  • To return to saved application at a later date, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Agency contact information

Cassie Hayden
Address
Bureau of Certification and Licensing
800 North Capitol Street, NW
Washington, DC 20573
US
Learn more about this agency

Next steps

You may check the status of your application for this position at any time by logging onto the USAJOBS My Account tab and clicking on Application Status. For a more detailed update of your application status, you may click on more information.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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