Clarification from the agency

Open to current permanent AVS and AMA-200 line of business employees.

The Front Line Manager assists in the planning, organizing, setting priorities and allocation of work for a unit, group or team. Defines/redefines priorities as needed while meeting changing demands. Manages and monitors individual and unit, group, or team performance standards with organizational initiatives, goals, and objectives by providing feedback, acknowledging achievement, and addressing performance deficiencies. Incumbent has authority and responsibility to make decisions and take action in the assigned program areas, subject to higher level manager's administrative review. Higher-level management reviews performance periodically by utilizing/reviewing work products, status reports, and organizational measures in place to ensure timeliness, policy compliance, and overall alignment with the Flight Standards Service.

Directs the work of subordinate employees at the organizational unit level creating appropriate expectations for achieving intended results. Managerial duties include planning, organizing, setting priorities; assigning and allocating work for a unit, group, or team; monitoring and evaluating performance; coaching and developing employee capabilities; approving leave; and taking or recommending corrective/disciplinary action, as appropriate. Defines/redefines priorities as needed while meeting changing demands. Delegates the work that is appropriate for others under their direct supervision. Identifies relevant stakeholders associated with the work of the unit or branch and engages to receive feedback on unit performance, relationships and individual well-being. Creates partnerships exemplified by mutual respect, productive conflict, and effective action taking to address service issues. Encourages teamwork within the unit or branch exemplified by ensuring individuals are working with others beyond their area of expertise, specialty or job role to collect and consider other views and perspectives.

Applies advanced knowledge of the technical and administrative aspects of the directed work, typically governed by established guidelines, policies, and procedures. Faces challenges or barriers, taking time to consider and discuss a range of relevant views from direct reports, peers and others. Takes actions to address impediments to success for individuals, unit, or team. Creates, communicates and reinforces clarity of direction for individuals. Views questions from direct reports as opportunities to clarify direction, learn, and grow. Builds and maintains external stakeholder trust and confidence. Works collaboratively to resource and achieve critical priorities effectively across functions and cultures. Works collaboratively with stakeholders and service providers in designing and providing a sound business case to next-level manager for fiscal and human resource needs that support individual direct reports and the unit, group, or team, aligning with the expectations of Flight Standards (FS). Contacts are primarily within the organizational unit, major subdivision and the LOB/SO with subordinates, peers, and higher-level managers to discuss the status of projects/programs and to plan for the future.

Contributes views, perspective, and experience as a member of the office, branch, or division leadership team. Anticipates changes that affect organizational vision, and assists in developing new policies and procedures. Develops strategies to implement organizational change. Demonstrates a positive attitude to achieving results, quickly recovering from setbacks, and learning from experience. Modes creative thinking and innovation.

Conditions of employment

• US Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.
• Must submit an SF50 (See Required Documents).

Qualifications

Specialized experience: To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience at the FV-I, FG/GS-13 level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of a Supervisory Program Specialist.

Specialized experience may include but not limited to: Experience monitoring and evaluating programs for compliance with regulations and standards.

MANAGERIAL SELECTION FACTORS: In the text box below, you must provide a brief description of your experience for each 'Managerial Selection Factor'. Include the name, title, organization name and phone number of at least one reference that can be contacted for further verification of your level of capability.

Failure to address these narratives will result in loss of consideration.

Qualification requirements must be met by the closing date of this vacancy announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Only supplemental documentation will be accepted in combination with your on-line application. These documents must be uploaded with your application or on or before the closing date of this announcement. All submitted documents should reference the announcement number.

No references will be made from your Official Personnel File, so information must be current and up to date.

NOTE:
Applicants are required to submit a copy of their SF-50 with the information below.

If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.

Next steps