Supervisory Public Affairs Specialist Job in Citrus Heights, CA

Vacancy No. DE-24-FOCW-12448952 Department Small Business Administration
Salary $114,332.00 to $148,638.00 Grade 13 to 13
Perm/Temp Permanent FT/PT Full-time
Open Date 6/18/2024 Close Date 7/2/2024
Job Link Apply Online Who may apply Public
Locations:
Citrus Heights, CA


Job Description (Please follow all instructions carefully)

Summary

You will serve as a Supervisory Public Affairs Specialist for the Small Business Administration (SBA), Office of Disaster Recovery & Resilience (ODR&R), Field Operations Center West - FOCW in Citrus Heights, California. This position provides first level supervision to the Public Affairs staff and act as an advisor to the Public Affairs Manager on all public communications and intergovernmental issues.

Duties

THIS IS A READVERTISEMENT. IF YOU APPLIED TO DE-24-FOCW-12399853, YOU MUST REAPPLY TO THIS ANNOUNCEMENT TO BE CONSIDERED FOR THIS POSITION

As a Supervisory Public Affairs Specialist at the GS-1035-13, some of your typical work assignments may include:

  • Provides leadership support to the Public Affairs Manager to ensure effective planning, operation, and evaluation of an active well-balanced public affairs program for Office of Disaster Recovery & Resilience (DR&R)'s internal and external customers (media, the public, business, and civic organizations, etc.) and Federal, state, and local government offices concerning the SBA Disaster Assistance Program.
  • Ensures that the Center's plan, mission, vision, and values are communicated to the team and integrated into the team's strategies goals objectives, and work plans.
  • Plans the work to be accomplished by subordinates; sets and adjusts short term priorities; prepares schedules for completion of work; assigns work to subordinates based on priorities, consideration of the difficulty and requirements of assignments, and the capabilities of employees.
  • Plans and produces digital and social media web content projects for publication and dissemination through multiple channels.
  • Provides information in the form of press releases, formal and informal presentations at public gatherings, private meetings, responses to Congressional inquiries, public service announcements, and other written and oral communications.
  • Acts as a spokesperson for DR&R and supports the Center Director and other Supervisory Public Affairs Specialists with making public appearances, preparing presentations, talking points or speeches as necessary.
  • Answers media questions and responds to requests for interviews and written data and information.
  • Monitors newspaper, radio, and television coverage of the disaster program and provides supplemental information to correct any irregular or inaccurate media information.
IMPORTANT NOTES:
  • This is a Permanent position, which is a competitive service position with a full-time work schedule.
  • If required to travel to a disaster site, you may encounter hazardous working and/or living conditions, for example, no water or electricity and/or minimal lodging facilities.
  • A valid driver's license may be required.
  • By applying for this position with SBA's Office of Disaster Recovery & Resilience, you can enjoy challenging but satisfying work and join a highly motivated and diverse team that helps families and businesses rebuild their lives after a disaster.
  • FOCW is located in Citrus Heights, CA near Sacramento. The Office is centered in the growing and thriving metro region with easy access to shopping, restaurants and entertainment.
  • Additional selections may be made from this announcement if identical vacancies occur within 180 days from the closing date.
  • This position is also being announced under Merit Promotion Procedures, announcement # MP-24-FOCW-12449616
  • In order to receive consideration as a status candidate, you must apply to the Merit Promotion announcement.
  • This is not a bargaining unit position.

Requirements

Conditions of Employment

  • U.S. citizenship is required.
  • You must be able to obtain and maintain a Government travel credit card.
  • Favorable background investigation and credit check are required.
  • You may be required to complete a one-year probationary period for non-supervisors if you fail to complete the one-year supervisory/managerial probationary period.
  • A one-year supervisory/managerial probationary period may be required.
  • This is not a bargaining unit position.
  • A valid driver's license may be required.

Qualifications

GS-13: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-12 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This experience may have been gained in a Non-Federal service position. In addition, this Specialized Experience must demonstrate the following:
  • Implement organizational mission, team strategies, goals, and work plans; and
  • Assess and lead a diverse team, establish work assignments, and manage workload balance; and
  • Explain an organization's programs, policies, and procedures (1) either to the public as a member of the media (print, radio and/or television), or (2) to the media (print, radio and/or television) as a representative of an organization. (e.g., Media experience must have communicated directly to the public by written or broadcast reporting); and
  • Oversee and monitor a social media engagement program to include the management and/or use of social media platforms, the posting of content, engaging in on-line conversations, chats, webinars, and live events, while ensuring agency and federal guideline compliance; and
  • Create engaging content using video editing software (such as Adobe Premiere Pro, iMovie, and Final cut Pro), understands social media metrics to evaluate the effectiveness of campaigns and adjust strategies.
Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site:
Public Affairs Series 1035 (opm.gov)

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education may not be substituted for experience for this position.

Additional information

If selected for this position, you will be eligible for benefits. The above link is provided for your reference to explore the major benefits offered to most Federal employees.

Career and InterAgency Career Transition Assistance Programs:
Career Transition Assistance Plan (CTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job in their current agency (intra-agency, i.e. SBA employees only).

Inter-Agency Career Transition Assistance (ICTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job at another agency (inter-agency; i.e. not applying to their current or former agency).

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. For additional information visit www.sss.gov.

Telework may be available. For information on Telework visit: http://www.telework.gov/

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Communications and Media
  • Leadership
  • Managing Human Resources
  • Organizational Awareness
  • Public Service Motivation
  • Public Service Motivation


Self-Evaluated Online Assessment.
Applicants who successfully pass the self-evaluated online assessment for the position will be moved to the next phase of the process which is the structured resume review.

Structured Resume Review.
Subject matter experts (SMEs) will review your resume to determine your technical qualifications for this position based on the required specialized experience. SMEs will not review additional information beyond your resume (e.g., cover letter, links embedded in your resume). Applicants passing the structured resume review will referred to the hiring manager for consideration.

The hiring manager may refer the referred applicants for interviews before a final selection is made.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

For this vacancy, we will use a Category Rating system to refer qualified applicants for consideration. This is a three-step process. First, your resume or other application is evaluated to determine if you meet the Qualifications, including the Specialized Experience described above, for the grade level(s) that you are applying for. Secondly, if you meet the minimum qualifications requirements, your responses to the questionnaire, including narrative responses, if applicable, will be compared to your resume or other application. If your resume does not support the answers you gave on the questionnaire, you may be rated "Ineligible," or you may be placed in a lower category. Third, your name will be placed in one of the three following categories:
  • Best-Qualified - highly proficient with an overall comprehensive level of knowledge, skills and abilities related to this position.
  • Well-Qualified - competent in the position with an overall accomplished level of knowledge, skills and abilities related to this position.
  • Qualified - an overall basic level of knowledge, skills and abilities related to this position.
Application of Veterans' Preference: The Category Rating process protects the rights of veterans by placing them ahead of non-veterans within each quality category. All the veterans must be selected before any non-veterans within each category.

For this position, disabled veterans who meet minimum qualifications for this position and have a compensable service-connected disability of at least 10% (CPS & CP) are placed at the top of the Best-Qualified category regardless of which category they would otherwise be assigned to.

Preference eligibles who do not have a service-connected disability of 10% or more (XP or TP) are placed at the top of their quality category.

Required Documents

Required Documents
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume showing hours worked per week, dates of employment, and duties performed.
2. Completed Questionnaire

3. Other supporting documents, such as:
  • Veterans' Preference documentation, if applicable (e.g. DD-214 Member Copy 4 or other Member Copy showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.)
  • Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)

DO NOT SEND YOUR RESUME OR ANY APPLICATION DOCUMENTS TO THE AGENCY CONTACT.

Your latest resume submitted for this position will be used for qualification determinations and supersedes previous submissions.

ELIGIBILITY INFORMATION:
1. Interagency Career Transition Assistance Plan (ICTAP) or Career Transition Assistance Plan (CTAP):

If you are claiming CTAP/ICTAP eligibility, provide a copy of your most recent annual performance appraisal (which must show at least a "fully successful" rating or equivalent), and proof of eligibility, i.e., a RIF separation notice or Certification of Expected Separation, and SF-50 noting current position, grade level, and duty location.In addition to meeting all qualification requirements and selective placement factors (if applicable), CTAP/ICTAP eligibles must meet the Well-Qualified criteria with a score of 85 or above based on the competencies listed above for the position in order to be given priority consideration. Information about CTAP and ICTAP eligibility is also on OPM's Career Transition Resources website at: CTAP/ICTAP. http://www.opm.gov/rif/employee_guides/career_transition.asp.
You are eligible for CTAP/ICTAP if:
1. You are a current federal employee who meets the definition of a "surplus" or "displaced" employee meaning you have received official notice that your job is no longer needed or that you will lose your job by Reduction-in-Force (RIF).
2. Your agency, or the agency to which you are applying, is accepting applications from within or outside of the permanent workforce.
3. The position to which you are applying MUST BE in the Local Commuting Area of the position of record from which you are being displaced.

2. If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form.

3. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on 07/02/2024 to receive consideration.

  • To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
  • You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
  • You will receive an email notification when your application has been received for the announcement.
  • To verify the status of your application, log into your USAJOBS account, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application.

Your uploaded documents may take several hours to clear the virus scan process.

Agency contact information

David Wager
Address
Field Operations Center West - FOCW
6501 Sylvan Road
Citrus Heights, CA 95610
US
Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After a review of your complete application is made, you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required you will be contacted.

SUITABILITY, CLEARANCE & REQUIREMENTS: A background investigation may be required for all new hires. Appointment will be subject to the applicant's successful completion of a background investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination.

SBA uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.