Supervisory Recreation Specialist (Attraction Sales) NF-03 Job in Joint Base Lewis-McChord, WA

Vacancy No. O2NAFEU-25-12723219 Department Army Installation Management Command
Salary $50,000.00 to $60,000.00 Grade 3 to 3
Perm/Temp Permanent FT/PT Full-time
Open Date 4/14/2025 Close Date 4/21/2025
Job Link Apply Online Who may apply Public
Locations:
Joint Base Lewis-McChord, WA


Summary

The FMWRC mission is to create and maintain "FIRST CHOICE" MWR products and services for America's Army, essential to a ready, self-reliant force.

This position is located at JBLM Outdoor Recreation Center - Leisure Travel Services.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

This job is open to

Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

  • Responsible for the procurement and accountability of tickets for local and out of town attractions and requests and maintains a library of travel and entertainment information, including brochures, maps, travel guides, and seasonal information.
  • Makes presentations on activities and services available to various functions, meetings, retirement seminars, and installation orientations.
  • Prepares documentation for payment of vendor, balances daily receipts, bank statements, and daily activity reports; makes daily deposits. Establishes and maintains files; revises and disposes of files in accordance with procedures.
  • Prepares budget, and composes routine correspondence from brief notes, oral instructions, or on the basis of precedents.
  • Performs a full range of supervisory duties, including recommending recruitment or reassignment actions, conducts performance appraisals and submits for approval by the manager.
  • Initiates or recommends disciplinary actions; initiates recommendation for awards and pay adjustments, and recommends employee development and training programs, work schedules, etc.

Requirements

Conditions of Employment

  • Must be able to work a schedule that may include working weekends and holidays.
  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • A one year probationary period may be required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.

Qualifications

Candidates must meet all of the following requirements:

1. Progressively responsible experience, including supervisory or managerial experience. Must have exceptional communication and people skills in customer service and problem resolution and be able to supervise the work of others.
2. A two (2) year degree (AA) with a major emphasis in hospitality management or closely related field may be substitute for some of the required experience.
3. Experience in attraction sales and guest services is desirable

Education

If using education to meet the qualification requirements transcripts MUST be uploaded with your application packet in order to be considered eligible. Failure to upload complete and legible transcripts will result in an automatic ineligible rating!

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education (http://www.ed.gov/admins/finaid/accred/).Failure to provide all of the required information as stated in the vacancy announcement may result in an ineligible rating or may affect the overall rating.

Additional information

Area of Consideration:

  • The Area of Consideration for this vacancy announcement is Worldside. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)

Manual Applications:
  • If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 PM PST by 04/21/2025 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.
Allowances, Incentives, and PCS Costs:
  • Allowances, differentials, or incentives will not be paid.
  • Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.
Please check out our Applicant Information Kit: Other:
  • Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.

Benefits

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance. For additional details regarding these benefits, please click the link below.

Review our benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants can claim the following eligibilities:

  • NAF Preference - Involuntarily Separated From the Military
  • NAF Preference - Spouse Employment Preference (SEP)
  • NAF Priority Consideration - Business Based Action
  • NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
  • NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
  • NAF Priority Consideration - Outside Applicant Veteran (OAV)
  • NAF Priority Consideration - Parent of a Veteran (OAV)
  • NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)


Eligibilities are listed above in the consideration order in accordance with the AR 215-3. Applicants will only be awarded the highest preference/priority consideration found eligible. For additional information on what may be required to support the applicant's eligibility claim, please refer to our Applicant Information Kit.

Failure to provide supporting documentation to validate preference or priority consideration claims could adversely impact the applicant's eligibility.

By claiming the "Current/Former NAF Employee (CNE/FNE)" or "Current APF Employee (CAE)" priority consideration eligibility, applicants are self-certifying that they may not be eligible for other priority considerations.

If you are claiming Military Spouse Employment Preference, please note: A military spouse is defined as the wife or husband of an active duty member of the US Armed Forces, including the US Coast Guard and the full time National Guard or Reserves. For the purposes of this preference, the marriage must have occurred PRIOR to the service member's relocation via a Permanent Change of Station (PCS) move to the military sponsor's new duty station. A copy of your Sponsor's completePermanent Change of Station (PCS) Orders (along with proof of marriage if applicant's name does not appear on sponsor's orders) must be uploaded with your application to receive preference.

Required Documents

The following documents must be submitted with your application:

  • Resume


The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
  • Cover Letter
  • DD-214/ Statement of Service
  • DA Form 3434 for Current and Former NAF employees
  • Spouse PCS Orders and Marriage Certificate for Spouse Preference
  • DD Form 1300 (if applicable)
  • DD-214/Statement of Service for Veteran's Preference
  • PCS Orders
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action

How to Apply

You may submit your application package using one of the two methods identified below:

1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 12723219. Announcement closes at 11:59 PM Eastern Time on 04/21/2025 to receive consideration.

  • Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12723219.
  • Complete the online application, verify the required documentation is included with your application package, and submit the application.
  • You must re-select your resume and/or other documents from your USAJOBS account, or your application will be incomplete.
  • It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
  • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.

Agency contact information

JBLM NAF Human Resources Office
Address
EU-NAF-W12KAA JOINT BASE LEWIS-MCCHORD
DO NOT MAIL
Joint Base Lewis-McChord, WA 98433
US

Next steps

Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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