Supervisory Recreation Specialist - Information, Ticketing, and Travel Job in Honolulu, HI

Vacancy No. 26119 Department Commander, Navy Installations
Salary $22.19 to $26.50 Grade 3 to 3
Perm/Temp Permanent FT/PT Full-time
Open Date 11/22/2025 Close Date 12/6/2025
Job Link Apply Online Who may apply Public
Locations:
Honolulu, HI


Summary

This position is located in the Community Recreation Division, of the Morale, Welfare and Recreation (MWR) Department, located within Commander, Navy Installations Command (CNIC). Manages and administers a comprehensive and diverse year-round recreation program and various recreation facilities. Plans, promotes and implements a variety of MWR or Community Recreation programs and activities while seeking various partnerships with community organizations and businesses supporting MWR programs.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

MAJOR DUTIES AND RESPONSIBILITIES:
Duties include, but are not limited to:
SUPERVISION: 25%

  • Perform supervisory duties which include assigning work, defining priorities, selecting and recommending applicants for hire, evaluating performance, recommending pay
  • adjustments/awards, providing or recommending training, approving and/or disapproving leave requests, initiating corrective actions, and recommending formal corrective/disciplinary actions as warranted.
  • Supervises federal civil service employees at the NF-01/GS-1/2/3, NF??02/GS--4, NF- 03/GS-5/6/7 /8, NA-05 or NA-8, whether full-time, part-time, intermittent, or temporary; assigned military employees; non-Federal workers; unpaid volunteers; Student trainees, or others.
  • Authorizes personnel action requests (SF-52) and ensures timekeeping documents are submitted in accordance with local directions.
  • Leads and instructs subordinate staff in administering traditional and non-traditional workshops, clinics and events in a variety of outdoor skills areas including but not limited to camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking or water sports.
  • Provides outdoor field experiences related to above skill training in the form of day and weekend trips.
  • Leads day-to-day operation of multiple programs to which assigned; assists with staffing, training and scheduling.
PROGRAM MANAGEMENT 35%
  • Uses creativity to plan. promote and implement well-rounded Community Recreation programs utilizing numerous facilities within the entire MWR Department in accordance with CNIC approved program standards.
  • Coordinates leisure skills development activities and classes.
  • Organizes community special events such as comedy shows, holiday events, celebrity appearances, concerts, 41h of July Festival, and Winterfest, which are just a few of the many programs offered throughout the year.
  • Provides support for unit allocation events to include equipment, programming ideas, and coordination assistance.
  • Responsible for the development, management, maintenance, planning, business plan execution, and administration of a diverse Community Recreation program.
MARKETING 15%
  • Solicits and assists with negotiating partnerships on b??half of the MWR Department.
  • Develops working partnerships with both on base and off base organizations (park districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR programs.
  • Develops contacts and creates professional proposals, execution of agreements and follow-ups.
  • Researches and provides information and referral on a variety of recreational opportunities for individuals/families on and off the base.
  • Responsible for planning, coordinating, publicizing, marketing and execution of programs and special events within the Community Recreation program by utilizing all available resources.
  • Seeks ways to promote and market MWR facilities and events through outreach opportunities Qn base.
ADMINISTRATION 25%
  • Provides administrative duties and support through after-action reports, data collection and database administration. All administrative duties are completed through a variety of sources including computer software which tracks patron's usage and responses (includes providing information for metrics and patron counts).
  • Solicits input from activity managers regarding internal short/long range goals, business plan objectives and program standards.
  • Monitors various programs to ensure standards are met or exceeded.
  • Routinely evaluates and reviews ongoing programs and provides activity managers with guidance that may develop, adapt, modify, expand, or otherwise change the program activity to better meet and enhance the expected effectiveness of the programmed activity.
  • Assists with writing standard operating procedures.
  • Performs regular analysis of projected projects and programs; considering operating budget, staffing requirements, plans, trends, command mission and changing population.
  • Provides onsite project oversight and ensures that approved plans are implemented and notify local and regional leadership of any issues or concerns that may arise.
  • Uses metrics and financial data to make recommendations for any modifications to programs.
  • Leads and performs check-in and checkout of materials and collects any applicable fees by operating point of sale (POS) computer system for equipment and activities associated with Community Recreation Programs.
  • Inspects equipment upon return for damage and makes recommendations for replacement when required.
  • Completes a Daily Activity Report (DAR) to ensure accountability for the balancing and reconciliation of daily sales transactions.
  • Performs inventory of various types of equipment, retail items, supplies and any other item deemed to have cash value.
  • Transports patrons off base to local attractions for trips, tours and outings.
  • Performs other duties as assigned.

Requirements

Conditions of employment

  • Must pass all applicable records and background check.
  • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
  • *Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRH Installations. (Review required documents section for more information.)
  • Must be a current or former CNIC NAF Employee.
  • Position has been designated Non-Critical sensitive. As a position of trust and IT II position, employment is conditional on the successful completion of an Access National Agency Check (ANACI) or other equivalent background check.
  • Must possess and maintain a current driver's license to drive a government vehicle in the performance of duties.

Qualifications

Must possess and maintain a current driver's license to drive a government vehicle in the performance of duties.

Education

This position does not have a positive education requirement.

Additional information

Salary is dependent on experience and/or education.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

*Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Review our benefits

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Required Documents

The following documents are required at the time of application:

  • Resume: two-page limit, learn more here - Resume Requirements
  • Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
  • If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
  • If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.


*Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRH Installations. This applies to everyone, including the following: but not all inclusive:

  • Vendors
  • Dependents aged 18 and older
  • Service Providers
  • Veterans with service-connected disabilities
  • Contractors
  • Visitors (includes visitors in same vehicle with CAC holder)
  • Transportation services (taxi, limo, ride share)
  • Agent, Assist, Aid, Care Giver Letters
  • Au Pairs, Child Care Providers
What are acceptable alternative forms of identification for base access? If you don't have a REAL ID-compliant driver's license, you can use one of the following:
  • U.S. passport or passport card
  • Military ID card (Common Access Card or CAC, DoD retired ID card)
  • Permanent resident card (Green Card)
  • Transportation Worker Identification Credential (TWIC)
  • Enhanced Driver's License (EDL)
  • Other forms of identification accepted by the Department of Homeland Security
How can I obtain a REAL ID-compliant license? To obtain a REAL ID-compliant license, you'll need to visit your state's driver's license agency with the following documents:
  • Proof of identity (e.g., birth certificate, passport)
  • Proof of Social Security number (e.g., Social Security card)
  • Two proofs of residency (e.g., utility bills, bank statements)

https://cnrh.cnic.navy.mil/Installations/JB-Pearl-Harbor-Hickam/Operations-and-Management/Nimitz-Visitor-Control-Center-Pass-ID/

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.When building or uploading your resume, please note there is a two-page limit. The system will restrict any attempts to submit a longer document.

The complete application package must be submitted by 11:59 PM (EST) on 12/06/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12839677

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Agency contact information

Navy Region Hawaii NAF HRO
Phone
(808) 422-3784
Email
CNRH_NAFHR@US.NAVY.MIL
Address
Joint Base Pearl Harbor Hickam
620 Main Street
Honolulu, HI 96818
US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.