Supervisory Recreation Specialist - Information, Tickets, and Travel

Clarification from the agency

Current or Former Commander Navy Installation Command (CNIC), Non-Appropriated Funds (NAF) Employees only. Please see the "Who May Apply" section under the Qualifications section.

MAJOR DUTIES AND RESPONSIBILITIES:

Duties include, but are not limited to:

SUPERVISION:

• Performs supervisory duties which include assigning work, defining priorities, selecting and recommending applicants for hire, evaluating performance, recommending pay
• adjustments/awards, providing or recommending training, approving and/or disapproving leave requests, initiating corrective actions, and recommending formal corrective/disciplinary actions as warranted.
• Supervises federal civil service employees at the NF-01/GS-1/2/3, NF??02/GS--4, NF- 03/GS-5/6/7 /8, NA-05 or NA-8, whether full-time, part-time, intermittent, or temporary; assigned military employees; non-Federal workers; unpaid volunteers; Student trainees, or others.
• Authorizes personnel action requests (SF-52) and ensures timekeeping documents are submitted in accordance with local directions.
• Leads and instructs subordinate staff in administering traditional and non-traditional workshops, clinics and events in a variety of outdoor skills areas including but not limited to camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking or water sports.
• Provides outdoor field experiences related to above skill training in the form of day and weekend trips.
• Leads day-to-day operation of multiple programs to which assigned; assists with staffing, training and scheduling.

• Uses creativity to plan. promote and implement well-rounded Community Recreation programs utilizing numerous facilities within the entire MWR Department in accordance with CNIC approved program standards.
• Coordinates leisure skills development activities and classes.
• Organizes community special events such as comedy shows, holiday events, celebrity appearances, concerts, 41h of July Festival, and Winterfest, which are just a few of the many programs offered throughout the year.
• Provides support for unit allocation events to include equipment, programming ideas, and coordination assistance.
• Responsible for the development, management, maintenance, planning, business plan execution, and administration of a diverse Community Recreation program.

• Solicits and assists with negotiating partnerships on b??half of the MWR Department.
• Develops working partnerships with both on base and off base organizations (park districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR programs.
• Develops contacts and creates professional proposals, execution of agreements and follow-ups.
• Researches and provides information and referral on a variety of recreational opportunities for individuals/families on and off the base.
• Responsible for planning, coordinating, publicizing, marketing and execution of programs and special events within the Community Recreation program by utilizing all available resources.
• Seeks ways to promote and market MWR facilities and events through outreach opportunities Qn base.

• Provides administrative duties and support through after-action reports, data collection and database administration. All administrative duties are completed through a variety of sources including computer software which tracks patron's usage and responses (includes providing information for metrics and patron counts).
• Solicits input from activity managers regarding internal short/long range goals, business plan objectives and program standards.
• Monitors various programs to ensure standards are met or exceeded.
• Routinely evaluates and reviews ongoing programs and provides activity managers with guidance that may develop, adapt, modify, expand, or otherwise change the program activity to better meet and enhance the expected effectiveness of the programmed activity.
• Assists with writing standard operating procedures.
• Performs regular analysis of projected projects and programs; considering operating budget, staffing requirements, plans, trends, command mission and changing population.
• Provides onsite project oversight and ensures that approved plans are implemented and notify local and regional leadership of any issues or concerns that may arise.
• Uses metrics and financial data to make recommendations for any modifications to programs.
• Leads and performs check-in and checkout of materials and collects any applicable fees by operating point of sale (POS) computer system for equipment and activities associated with Community Recreation Programs.
• Inspects equipment upon return for damage and makes recommendations for replacement when required.
• Completes a Daily Activity Report (DAR) to ensure accountability for the balancing and reconciliation of daily sales transactions.
• Performs inventory of various types of equipment, retail items, supplies and any other item deemed to have cash value.
• Transports patrons off base to local attractions for trips, tours and outings.
• Performs other duties as assigned.

Conditions of employment

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must be a current or former CNIC NAF Employee. Must submit a copy of a current or former SF-50 Action Report showing current or former employment with CNIC NAF with the application to be considered eligible.
• Position has been designated Non-Critical sensitive. As a position of trust and IT II position, employment is conditional on the successful completion of an Access National Agency Check (ANACI) or other equivalent background check.
• Must have knowledge gained through relevant education and training (i.e., Bachelor's Degree in Recreation, Marketing, Business or a closely related field) or equivalent recreation related work experience.
• Must have a combination of experience related to customer service and or activity-based functions.
• Must possess and maintain a current driver's license to drive a government vehicle in the performance of duties.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate must possess:

-Knowledge gained through relevant education and training (i.e., Bachelor's Degree in Recreation, Marketing, Business or closely related field) and/or equivalent recreation related work experience.
- Combination of experience related to c\1stomer service and or activity based functions.
- Ability to work independently, make sound decision and have the ability to effectively communicate both orally and in writing.
- Knowledge of recreational programs.
- Knowledge of the goals, principles, techniques and methods of procedure used in organizing, planning and conducting_ all types of activities.
- Knowledge of the entire scope of activities and their suitability in the Community Recreation Program for individuals and groups of varying demographics, ages and interests.
- Ability to create, negotiate, implement and sustain partnerships via various MWR agreements.- Ability to maintain a clear and accurate database.
- Ability to represent the department and speak in front of both small and large groups.
- Knowledge of recreational and entertainment events.
- Program planning and leadership skills to devise and implement a leisure and social recreation program that will stimulate and sustain the interest of participants and challenge participants that they may benefit from the social values to be derived from recreational activities.
- Ability to obtain and maintain a valid state driver's license, License must be obtained within 90 days of being placed in the position.
- Ability to communicate effectively both orally and in writing.

SUPERVISORY CONTROLS:
Works under direct supervision of the Community Recreation Director, Recreation Director, MWR Director or equivalent Supervisor sets general overall recreation and management objectives, but the employee is expected to can-y out programs independently. Supervisor is available for consultation as required on such matters as developing priorities, obtaining equipment, establishing schedules, contracting for entertainment, etc. Completed recreation programs, services, and operations are periodically given cursory review for quality level, responsiveness to participant's interests and needs, and for achievement of program objectives.

COMPLEXITY
The Community Recreation Program encompasses many different and unrelated processes. methods and procedures and must be carefully managed to ensure efficiency and effectiveness. The program utilizes a variety of scattered facilities and areas. Employee is required to use some judgment in making adaptation of the basic program to conform to the needs of the participants. Employee must ensure they are in compliance with local and Regional program policies. regulations, and procedures, including higher level Navy DOD instructions, regulations and program standards. Ability to use judgment in adapting guidelines for specific situations, methods and processes that may deviate from guidelines. Ability to exercise authority and independent judgment in the development of plans and solutions.

PHYSICAL DEMANDS
The employee's work is sedentary at times, but physical exertion is involved with program setup. Bending, stooping, lifting of items, etc. will be required when organizing or setting up for programs/events. Work may require considerable physical exertion while instructing or guiding participants in a variety of activities. Work may require sitting, walking, long periods of standing, bending and lifting of moderately heavy items up to 40 pounds occasionally required to lift heavier items. Work may require working outside for special events or leading outdoor group outings or trips.

WORK ENVIRONMENT
The activities segment of this position involves everyday risks and discomforts which require normal safety precautions typical of the various activities involved. Work is performed both indoors and outdoors, without a fixed schedule. The work areas are adequately lighted, heated and ventilated. Administrative work is performed in a nom1al office setting.

OTHER REQUIREMENTS
Hours of work will vary as required by the needs of the program to include split days off, evenings, weekends and holidays. May be required to work early, late, and on weekends and holidays.Subject to recall regularly.Wears protective clothing and equipment as situations warrant.Occasional travel of less than 10% may be required.

PROGRAM SCOPE AND EFFECT
Directs a comprehensive and diverse year-round recreation program and various recreation facilities within the Community Recreation Division in the MWR Program through the development of self-directed, unit directed and team activities. The Supervisory Recreation Specialist has three primary components: individual skills development; leisure and social recreation development; and intramural fitness and sp01ts programs. The work directly engages in planning, developing, promoting, executing, and evaluating a diversified mix of typical/conventional and enhanced recreation and sports activities and services. As facility manager, prepares .and justifies annual budget requirements to include, appropriated/non-appropriated funds. Analyzes program objectives and adapts a variety of program activities based on the evaluations.

ORGANIZATIONAL SETTING
Reports directly to the Community Manager for direction and performance evaluation. The Community Manager is two or more levels in the direct supervisory chain below first SES, flag or general officer, equivalent or higher level position.

SUPERVISORY AND MANAGERIAL AUTHORITY EXERCISED
Supervises a staff of appropriated/non-appropriated and volunteer personnel. Provides technical and administrative advice to subordinates. Plans, schedules and assigns work; evaluates work performance; provides advice, counsel, or instructions on both work and administrative matters; interviews candidates for positions inside the branch; makes recommendations for appointment, promotions, or reassignments; hears and resolves complaints from employees; effects disciplinary matters; and identifies individual training needs. Provides professional expertise to MWR programs.

DIFFICULTY OF TYPICAL WORK DIRECTED
The highest level of subordinate workload that accounts for at least 25% of the workload is NF-03/GS-07/09 or equivalent. Those directed may be subordinate Federal civil service employees at the NF-0l/GS-1/2/3, NF-02/GS-4, NF-03/GS-5/6/7/8, NA"05 or NA-8, whether full-time, part-time, intermittent, or temporary; assigned military employees; non-Federal workers; unpaid volunteers; student trainees, or others.

OTHER CONDITIONS
Work performed by subordinates requires substantial coordination, integration, and consolidation of a variety of work. assignments and projects. Incumbent must continually strive to maintain consistent policy interpretation and conflict resolution among subordinates in their dealings with custome.rs both within and outside the organization.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

The following documents are required at the time of application:

• Resume
• Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable
• If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
• If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
• If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
• If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.

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