Clarification from the agency

Open to current permanent Department of Veterans Affairs employees of Fresno VA NOTE: The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below.

VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU

The HUD-VASH Program is a collaborative effort, supported through HUD Section 8 rental
assistance vouchers and VA's provision of intensive case management services. The primary goal
of HUD-VASH is to move veterans and their families out of chronic homelessness. The primary
component of the program is VA case management services, designed to improve Veteran's
health and mental health, enhancing their ability to remain stable, housed and community
integrated.

The Program Coordinator also functions as a case manager to provide in-person face to face
clinical services and conduct home based and community based in-person assignments and is
responsible for program oversight, monitoring and administration, serving as the primary contact
with local Public Housing Agencies (PHAs). He/she provides case management-based services
(directly or through referral) necessary to ensure that veteran care is coordinated with the VA
medical center, community health or mental health providers, and agencies that serve homeless
populations.

The supervisor is responsible for day-to-day management and operational aspects of the HUDVASH
Program. The incumbent provides leadership, guidance, and coordination of staff
following the mission/vision of the VACCHCS and program direction of the Social Work
Service. Assist the Social Work Service Chief and Homeless Program Coordinator by managing,
monitoring, and adjusting site-based and individual productivity/performance metrics to address
inefficiencies and assure systemic growth.

The incumbent is required to conduct, evaluate, and coordinate the execution of the program
(this may include coordination of day-to-day staffing schedules, coordination of staff
productivity, coordination of program/staff efficiency, coordination of program/staffing cost
effectiveness, coordination of quality performance, outcomes and/or coordination of clinic
effectiveness and clinic productivity). The incumbent is expected to review program analysis and
provide appropriate assessments of the outcomes and make recommendations as needed.

The incumbent supervises a group of employees performing work at various levels and provides
administrative and technical supervision necessary for accomplishing the work of the program.
He/she exercises supervisor authorities and responsibilities involving work assignment and
review, as well as the administrative and personnel management functions relative to the staff
supervised.

The incumbent plans work to be accompanied by employees under his/her span of control,
setting and shifting priorities and schedules to the mission requirements of VACCHCS as it
applies to the management of the HUD VASH program. The incumbent establishes guidelines
and performance expectations for staff. He/she observes workers' performance; demonstrates and
conducts work performance critiques. The incumbent provides informal feedback and
periodically evaluates employee performance. He/she resolves informal complaints and
grievances. The incumbent develops work improvement plans, recommending personnel actions
as necessary. He/she provides advice and counsel to works related to work and administrative
matters. Advises, counsels and instructs employees on both technical and administrative matters;
interviews candidates for positions in the section; recommends appointments, promotions and
reassignments; resolves problems and referring serious matters to the next higher level of
management or source of resolution. The employee is responsible for ensuring section an
organizational training objectives are met by assessing training needs for employees and
ensuring that a mechanism for achieving the objectives are met. The incumbent is expected to
continually seek out process improvements (QA/QI initiatives) for all work assignments within
his/her area of assignment, which will increase efficiency and decrease operating costs. The
incumbent will develop performance standards for employees assigned to the section. The
incumbent affects disciplinary measures as appropriate to the authority delegated in the area.
He/she reviews and approves or disapproves leave requests. Incumbent assures that subordinates
are trained and fully comply with the provisions of the safety regulations.

Work Schedule: Monday - Friday, 8am - 4:30pm
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 570 08915-F
Relocation/Recruitment Incentives: Not Authorized
EDRP Authorized: Former EDRP participants ineligible to apply for incentive.Contact V21CCOEEDRP@va.gov, the EDRP Coordinator for questions/assistance. Learn more
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job..
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f).
• Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work.
• Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: GS-13 Supervisory Social Worker
Experience: One year of experience equivalent to the GS-12 grade level. Examples of specialized experience include, but are not limited to: Having significant personnel management responsibilities for a small to moderate sized professional and non-professional staff, including support staff and professional staff at the GS-12 grade level (or equivalent) and below; responsible for the professional and administrative management of an area in a social work service, in a care/product line, or multiple facilities; providing direct clinical services with or without program coordination responsibilities. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment.

Licensure/Certification: Individuals assigned as supervisory social workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.

Demonstrated Knowledge, Skills, and Abilities: In addition to the experience above, the candidate must demonstrate all of the following KSAs:(a) Ability to independently organize work, set priorities, and meet multiple deadlines.(b) Skill in a range of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement.(c) Ability to ensure provision of clinical social work services by supervised social workers.(d) Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties in an accurate and timely fashion.(e) Ability to analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance, and productivity within the service.(f) Ability to provide staff training and development.

Assignment: For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. Supervisory social workers at the GS-13 grade level typically supervise professional and non-professional staff. They are responsible for the professional and administrative management of an area in a social work service, in a care/product line, or across multiple sites, (e.g., multi-division facilities and CBOCs). Incumbent may also provide direct clinical services.]

Preferred Experience: 1-2 years of Supervisory Social Work experience

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Physical Requirements: See VA Directive and Handbook 5019.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:

• Resume

Special Note for Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field.

Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• License
• Other (1)
• PCS Orders
• Professional Certification
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

Next steps