Clarification from the agency

This announcement is open to current, permanent employees of the Department of Veteran Affairs only. NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below.

The ADCHCP Supervisory Social Worker acts as the liaison between the Director CHCP and for the Grant Per Diem (GPO) and Health Care for Homeless Veterans Contract Residential programs (HCHV), overseeing operations, strategic resource allocation; budget, personnel, space, and equipment, and program efficiency. In collaboration with the Associate Chief Social Worker for Mental Health, the incumbent directs staffing and recruitment efforts.

• The incumbent drives cost-effectiveness by collaborative with and as assigned reviews operational workflows, communication systems, and equipment needs.
• The incumbent manages appropriate and non-appropriate accounts, authorizing and monitoring expenditures for transitional residences, equipment, and supplies across all VANTHCS CHC programs.
• The incumbent ensures full compliance with Equal Employment Opportunity and Affirmative Action initiatives and upholds strict adherence to VA safety policies regarding work-related injuries, environmental health, emergency preparedness, and fire safety.
• The incumbent provides leadership by training and mentoring staff on safe work practices, protocols, and standard operating procedures.
• The incumbent cultivates strategic partnerships with community stakeholders to facilitate seamless continuity of care and support successful service transitions. Leveraging advanced expertise in community engagement, the incumbent serves as a primary liaison for the GPO, HCHV Residential Contract, and other CHC programs.
• The incumbent ensures that the GPO, HCHV Contract Residential, and, when acting for the Director CHC, the CHC programs comply with all relevant regulations, policies, and procedures for the target population and monitors the SAIL measures and medical center performance related to those services.
• The incumbent develops and maintains treatment and documentation standards for CHCP that meet the expectations and requirements of accreditation organizations such as Joint Commission.
• The incumbent performs additional and special assignments that are related to program goals, and the needs of the CHC programs.
• The incumbent identifies high-risk patients and provides crisis intervention services.
• The incumbent provides collaboration, evaluations, and assists with disposition of high-risk CHCP cases to ensure Veteran access to care and provision of services.
• Incumbent completes suicide risk screens and documents assessments as required by policy.
• The incumbent performs additional and special assignments that are related to CHC programs and for other members of the Mental Health Executive Leadership Team with coordination and concurrence of the Director CHCP.
• The incumbent proactively identifies, assesses, and develops comprehensive strategies to mitigate organizational and operational barriers, ensuring continuity and excellence in service delivery.
• The incumbent designs and implements innovative solutions that optimize operational efficiency across the GPO, HUDNASH, HCHV Residential Contract, and other CHC programs, aligning with agency performance goals.
• The incumbent leverages advanced data analytics to track, store, and utilize performance metrics effectively, facilitating the management of Social Work and other discipline workload, quality assurance, and productivity standards within homeless and community based programs.
• The incumbent develops and implements comprehensive training and orientation programs for CHC staff, while also facilitating ongoing professional development activities.
• The incumbent monitors all CHCP-associated contracts, collaborating with the assigned Contracting Report Officer to ensure full compliance.
• The incumbent provides oversight, interventions, and support, to any of the Comprehensive Homeless Center Programs as directed by the Director of CHCP.

Work Schedule: Monday - Friday, 8:00am to 4:30pm
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact VISN17EDRP2@va.gov, the EDRP Coordinator for questions/assistance. Learn more. This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.
Pay: Competitive salary and regular salary increases
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 55640-F
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Basic Requirements
Citizenship -
You must be a citizen of the United States

English Language Proficiency -
You must be proficient in spoken and written English as required by 38 U.S.C. 7403(f)

Education and/or Experience Combination -
You must possess a master's degree in Social Work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. Note: A doctoral degree in Social Work may NOT be substituted for the master's degree in Social Work.

License or Certification -
You must be licensed or certified by a state to independently practice social work at the master's degree level.

Supervisory Social Worker Quals GS-0185-13

Licensure Requirement: You must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.

Experience Requirement: You must possess one year of experience equivalent to the GS-12 grade level. Examples of specialized experience include, but are not limited to: Having significant personnel management responsibilities for a small to moderate sized professional and non-professional staff, including support staff and professional staff at the GS-12 grade level (or equivalent) and below; responsible for the professional and administrative management of an area in a social work service, in a care/product line, or multiple facilities; providing direct clinical services with or without program coordination responsibilities. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment.

In addition to the experience above, you must demonstrate the following Knowledge, Skills and Abilities:

• Ability to independently organize work, set priorities, and meet multiple deadlines.
• Skill in a range of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement.
• Ability to ensure provision of clinical social work services by supervised social workers.
• Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties in an accurate and timely fashion.
• Ability to analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance, and productivity within the service.
• Ability to provide staff training and development.

• Case Management
• Mental Health Practice
• Practice Working with Homeless
• Managing a Mental Health Team
• Managing a Homeless Program

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:

• Resume
• SF-50/ Notification of Personnel Action

Special Note for Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field.

Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

• Cover Letter
• License
• Extended Resume (if applicable)
• Performance Appraisal
• Professional Certification
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

Next steps