Supervisory Social Worker (Patient Aligned Care Team) Job in Anchorage, AK

Vacancy No. CBSV-12605391-25-JHJ Department Veterans Health Administration
Salary $104,165.00 to $135,410.00 Grade 12 to 12
Perm/Temp Permanent FT/PT Full-time
Open Date 11/7/2024 Close Date 11/21/2024
Job Link Apply Online Who may apply Public
Locations:
Anchorage, AK


Summary

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.

This job is open to

Clarification from the agency

This announcement is open to the Public - US Citizens. In accordance with Office of the Chief Human Capital Officer (OCHCO) Bulletin, Annual Determination of Staffing Shortages dated 10/1/2024, Veterans' Preference will not be applied to this occupation.

Duties

The Patient Aligned Care Team (PACT) Supervisory Social Worker has significant personnel management responsibilities in addition to patient care duties. The position is responsible for the professional and administrative management of PACT Social Workers located in the Primary Care Clinic at the Alaska VA Healthcare System (AKVAHCS) Muldoon Campus.

Supervisory Duties:

  • Plan, establish, and implement policies and procedures, develop individual or group goals and objectives, monitor, evaluate, and coordinate the PACT Social Work staff.
  • Supervise PACT Social Workers performing at the GS-9 to GS-11 grade level up to their own grade and provide technical and clinical supervision necessary for accomplishing work at the clinic site.
  • Be licensed at the advanced practice level and must be able to provide clinical supervision for subordinate staff to qualify for licensure.
  • Work with the Chief of Social Work to establish guidelines and performance expectations for staff and clearly communicate these through the formal employee performance management system.
  • Provide formal and informal feedback and evaluate employee performance.
  • Resolve informal complaints and grievances, develop work improvement plans, and recommend personnel actions as necessary.
  • Provide advice and counsel to workers related to work and administrative matters, effect disciplinary measures as appropriate to the authority delegated in this area.
  • Review and approve or disapprove leave requests.
  • Exercise supervisory authority and responsibility involving work assignments in primary care and review the administrative and personnel management functions relative to the staff supervised.
  • Review, monitor, and analyze planning and assessment of various programs.
  • Provide leadership in identifying and addressing ethical issues impacting Veterans and staff and initiate and participate in ethical consultations as appropriate.
  • Serve as a resource for the protection of Veteran and family rights.
  • Provide considerate care, respecting Veteran and family value and belief systems.
  • Manage assigned clinic patient duties as directed, complete clinical notes and encounters in a timely manner according to station guidelines.
  • Act as a steward of program resources (human, financial, material or information) to facilitate safe, effective, and efficient processes.
Patient Care Duties:
  • Provide clinical social work services to a reduced panel of patients, provide consultation related to complex cases and Veteran needs, and provide coverage for Same Day MH Services at times when minimum staffing requirements cannot be met.
  • Independently identify high-risk patients and provide case management services for chronic disease management in collaboration with the PACT team and attached ancillary services.
  • Provide crisis intervention services seeking to address cause as well as the presenting complaint.
  • Provide treatment intervention in collaboration with the Veteran and family, interdisciplinary treatment team, and community members.
  • Understand the range of treatment and skills for all adult patients related to illness or chronic medical conditions, psychological needs, and age associated conditions.
  • Possess skills to establish therapeutic relationships with Veterans and families, mediate difficulties, and measure outcomes of treatment interventions.
  • Coordinate community-based services, including information and referral for additional services from other VA programs, other government programs, and community agency programs.
  • Have knowledge of Veterans' benefits and services relating to special programs, service-connected compensation, and non-service-connected pension.
  • Facilitate referrals and applications for benefits based upon Veterans needs and eligibility.
  • Provide education to Veterans and families related to VA benefits and service, community resources, entitlements, and completion of Advance Directives/Living Will.
Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Social Work: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Social-Worker-Career-Flyer.pdf

Work Schedule: Mon - Fri, 8:00am to 4:30pm.
Recruitment/Relocation Incentive: Not Authorized.
EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact VHA.ELRSProgramSupport@va.gov, the EDRP Coordinator for questions/assistance. Learn more
Pay: Competitive salary and regular salary increases.
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year).
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement).
Telework: 1-2 days per pay period.
Virtual: This is not a virtual position.
Functional Statement #: 000000.
Permanent Change of Station (PCS): Not Authorized.

Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • You may be required to serve a probationary period.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement.

BASIC REQUIREMENTS. The basic requirements for employment as a VHA social worker are prescribed by statute in 38 U.S.C. § 7402(b)(9), as amended by section 205 of Public Law 106-419, enacted November 1, 2000. To qualify for appointment as a social worker in VHA, all applicants must meet the following:
  • Citizenship. Be a citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with 38 U.S. Code).
  • Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work.
    • Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a Master of Social Work.
  • Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/.
  • English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f).
GRADE DETERMINATIONS. In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates, GS-12, Supervisory Social Worker

Experience and Education. Must have at least one year of experience equivalent to the GS-11 grade level.
  • Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.
Licensure/Certification. Individuals assigned as Supervisory Social Worker must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.

Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, candidates must demonstrate all of the following KSAs:
(a) Ability to independently organize work, set priorities, and meet multiple deadlines.
(b) Knowledge of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement.
(c) Ability to ensure provision of clinical social work services.
(d) Ability to provide staff training and development.
(e) Skill in interpersonal relationships in dealing with employees, team leaders, and managers.

References: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-12.

Physical Requirements: The physical demands of this position require moderate lifting and carrying (15-44 pounds); the use of fingers; and hearing (aid may be permitted).

Environmental Factors: Work may be performed outside and inside and you must be able to work alone and closely with others.

Education

This position is eligible for the Education Debt Reduction Program (EDRP). If selected for this position, you are encouraged to apply for EDRP within four (4) months of appointment and must meet specific individual eligibility criteria in accordance with VHA Policy 1021. Final award amount and program start date is determined after review of a complete EDRP application, supporting documentation, and final approval by the VHA Education Loan Repayment Services office. Please contact the EDRP Coordinators @ VHA.ELRSProgramSupport@va.gov

IMPORTANT: This position has a positive education or training requirement. An unofficial copy of college transcripts showing completion of the required degree or program is required and must include the name of the school, your name, date conferred, and degree type.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

What are KSAs?
In the federal hiring process, Knowledge, Skills, and Abilities (KSAs) are a list of special qualifications and personal attributes that you need to have for a particular job/grade level (see Qualifications section of this announcement).

  • Knowledge statements refer to an organized body of information usually of a factual or procedural nature which, if applied, makes adequate performance on the job possible. A body of information applied directly to the performance of a function. Skill statements refer to the proficient manual, verbal or mental manipulation of data or things.
  • Skills can be readily measured by a performance test where quantity and quality of performance are tested, usually within an established time limit.
  • Ability statements refer to the power to perform an observable activity at the present time. This means that abilities have been evidenced through activities or behaviors that are similar to those required on the job. Note that abilities are different from aptitudes. Aptitudes are only the potential for performing the activity.
Although not required at the time of application, we highly recommend submitting a supplemental document with your written responses to the KSAs required at each grade level you wish to be considered. If you choose not to submit KSA responses, please ensure your resume includes details of your experience that fully demonstrate the required KSAs as described in the "Qualifications" section of this announcement.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • License
  • Resume
  • Transcript

For Adobe pdf forms:
  1. Save the file to your computer or phone, do not open it in a browser window.
  2. Once saved, open it using Adobe Acrobat or Reader (if you complete the form in a browser, the data is not saved to the form).
  3. Save the data in Adobe and sign the form. Close the file.
  4. If unable to sign, open in a web browser to sign and save. This will keep all the data and allow you to sign the form.
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

  • Cover Letter
  • License
  • Other (1)
  • Other (2)
  • Performance Appraisal
  • Professional Certification
  • Resume
  • SF-50/ Notification of Personnel Action
  • Transcript

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/28/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12605391.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

Agency contact information

Joe Julkowski
Address
Anchorage VA Medical Center
1201 North Muldoon Road
Anchorage, AK 99504
US
Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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