Supervisory Social Worker (Program Coordinator)

Clarification from the agency

NOTE: The 2-page Resume requirement does not apply to this position.

VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU

The Supervisory Social Worker (Program Coordinator) position requires that the incumbent performs work related to the review, monitoring, analysis, planning and assessment of various programs. Is responsible for key project activities related to the planning, development, and implementation of the project component. The incumbent performs a wide range of services and provides program and technical assistance to SWS programs and university interns within Social Work Service (HPT Program).

Major duties include, but are not limited to:

• Planning and leading the pre-licensed training group, including establishing guidelines and performance expectations for group.
• Providing CEU's for educational presentations for SWS and VAMC.
• Providing or coordinating SWS Training as necessary.
• Reporting staff mandatory training completion for the service.
• Assess needs of the staff and provides appropriate training.
• Assures training and certification is in keeping with BBS requirements and national requirements.
• Develops and assists in the Patient Centered Care projects and in Lean training.
• Planning and tracking quality measures for SWS.
• Assisting with data coordination for SWS and VAMC.
• Serving as a liaison to DSS and QM.
• Tracking performance measures with the program coordinators responsible for measures.
• Presenting data outcomes to SWS, VAMC, and VISN, as required.
• Completing and submitting an Annual Review, an Annual Plan, and quarterly reports to SW Sand QM.
• Assures compliance with Privacy related issues and educates staff on changes.
• Coordinating placement sites and Field Instructors.
• Planning and leading the intern training group, including establishing guidelines and performance expectations for group.
• Serving as liaison to graduate school coordinators, staff, and interns.
• Coordinating disciplinary action reviews as needed.
• Managing internship stipend funds.
• Assisting in developing policies and procedures for these programs and social work-related Medical Center Memorandums (MCM) and for coordinating updating and tracking policies and MCMs for SWS.
• Serving as a representative of SWS on related committees and work groups.
• Providing community education and outreach as needed.
• Preparing reports and statistics for Social Work, VAMC, VISN, and national VA, as necessary.
• Managing and controlling the use of data for workload and productivity, related to these
• programs and SWS, regarding day-to-day program functioning and evaluation including event capture, CPT Coding.
• Overseeing vesting process for SWS.
• Maintains SharePoint, SWS Website and related written materials related to SWS.
• Assures competency folders are maintained according to VA standards and provides ongoing reviews for completeness.
• Develops and monitors a Peer Review program.
• Provides audits of medical records to ensure appropriate documentation.
• Incumbent is a member of the Medical Records Committee.
• Develops templates/forms and assures consistency among and within programs.
• Assures all programs are knowledgeable of and are meeting standards related to Joint Commission and other regulatory agencies.
• Takes a lead in coordinating activities related to accreditation agencies and required visits.
• Assures documentation requirement meets accreditation agency standards.
• Serves as the SWS Emergency Management Coordinator.
• Attends appropriate facility meetings.
• Provides trainings to staff regarding emergency management and safety in conjunction with Emergency Management.
• Assists in developing and maintain a safety risk assessment program.
• Provides orientation for new employees- (NEO) for SWS.
• Create and present on SWS topics.
• Collaborate and Coordinate additional presenters.

DRIVING REQUIREMENTS.
The position requires operation of a motor vehicle. Social Worker must possess a valid unrestricted state issued driver's license.

Work Schedule: 8:00AM - 4:30PM
Compressed/Flexible: Not Authorized
Telework: Not Authorized
Virtual: This is not a virtual position.
Functional Statement #: 11044F
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work.
• Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level.
• English Language Proficiency: Social workers must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, chapter 3, section A, paragraph 3j, this part.

Preferred Experience: Minimum 3-5 work experience in a VA Homeless Program: HUD-VASH, GPD, HCHV, CE, VJO.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: Experience/Education. One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.

Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.

Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs.

(a) Skill in coordinating and implementing one or more specialty program(s), across the facility.
(b) Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive.
(c) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s).
(d) Ability to collaborate with internal and external partners to further program goals and enhance patient centered care.
(e) Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action.
(f) Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget.
(g) Knowledge of organizational structure and impact on program operations.

References: VA handbook 5005 Part II Appendix G39

Physical Requirements: This position requires light lifting, light carrying, and hearing (aid permitted).

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:

• Resume

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• License
• Other (1)
• PCS Orders
• Professional Certification
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

Veterans' preference does not apply for internal or other current permanent Federal agency employees.

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