Supervisory Training Specialist

Clarification from the agency

This position is open to current Department of Veteran Health Administration Facility employees and Career transition (CTAP, ICTAP, RPL). Federal employees who met the definition of a "surplus" or "displaced" employee.

Duties include:

• Assessing, developing, implementing, instructing, evaluating, and modifying training programs, course content or materials, and educational projects resulting in facility workforce development and improved communication and employee engagement.
• Serves as the primary expert in curriculum design and development as well as multiple learning methods (in person, virtual, blended, etc.).
• Regularly visits and collaborates with managers, supervisors and/or service chiefs throughout the facility, assessing learning needs, developing, implementing, and delivering training programs.
• Devises new methods and criteria for meeting the broad range of educational needs throughout the Medical Center.
• Serves as the technical and content expert for all non-clinical employee competency development for the facility. Serves as project consultant, arranging and moderating training seminars and conferences, provides guidance on educational programs and educational projects, gives lectures, and participates in panel discussions.
• Participates with planning committees, Service Chiefs, and supervisors, VISN Education staff, VHA's Institute for Learning, Education and Development (ILEAD) and other instructors in determining specific topics covered by each course.
• Leads the evaluation of multiple courses and/or training programs of non-clinical training programs throughout the facility to ensure continued process improvement.
• Establishes the standards by which the education program and/or project will be judged. Conducts fact-finding and analyses which contribute to research for non-clinical areas of the facility.
• Plans and conducts studies which evaluate and predict program achievements and student performance and independently prepares interpretations of results and makes recommendations. Studies involve such significant matters as the Talent Management System (TMS) database, course prerequisites, objectives, contents, instructional methods, counseling needs, etc. and are often complicated by factors such as changing situations and educational developments.
• Performs duties involving preparing, promoting, coordinating, analyzing, and improving education policies, programs, standards, activities, and opportunities for various complex program areas.
• Develops facility-wide standards for the management of the training databases and web-based training programs.
• Ensures educational programs comply with regulations and are compatible with the agency mission and responsibilities. Administers and resolves policy, program and project issues associated with educational programs.
• Provides guidance and advice on education program policies. Deals with matters that are controversial or novel, and often complicated by factors such as changing situations and educational developments.
• May also participate in planning and developing or evaluating and revising the curriculum for the Employee Education & Organizational Development Office.
• Represents the organization at professional and public gatherings, lectures, and panel discussions. Serves as a TMS Administrator with duties including monitoring course completion, registering users for classes, running completion/deficiency reports, updating Supervisors, communicating with facility TMS Domain Manager for: unlocking courses, creating, or scheduling classes, assigning learning, and managing accounts; or delegates TMS administration duties to one of the supervisees.
• Independently manages the budget for assigned educational program(s).
• Performs work related to the initiation, administration, and/or closeout of contracts, cooperative agreements.
• Responsible for management of any future contracts that are needed for the educational programs of the facility.
• Prepares the procurement request rationale document for submission to the Contracting Office. Monitors the cost, management, and overall technical performance of the contract after award.
• Performs the technical evaluation of proposals according to agency's source evaluation and selection procedures.
• Assists in the closeout of completed contracts, including documenting such things as the Project Officer evaluation of the Contractor's performance and memoranda to the Contracting Office as appropriate.
• Collaborates with the Administrative Officer of the service to ensure contracted budget tracking is included in the overall service's budget tracking.

Work Schedule: Monday - Friday, 8:00am - 4:30pm
Compressed/Flexible: Not Authorized
Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Training Specialist/PD242850
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Authorized
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/22/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You must meet the individual occupational requirements (IOR) for the Training Instruction Series, 1712 as follows:
Training Instruction Series, 1712
Individual Occupational Requirements (IOR)

• Undergraduate and Graduate Education: Major study - education or a subject area related to the position to be filled. OR
• Specialized Experience forGS-5 and above: Experience that demonstrated a practical knowledge of the subject area of the position and of the methods and techniques of instruction. Examples of qualifying specialized experience include:
• Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s).
• Supervising or administering a training program.
• Development or review of training/course materials, aids, devices, etc., and evaluation of training results.
• Work in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis.

In addition to meeting the Individual Occupation Requirement above you must meet the specialized experience below.

GS-1712-12 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Plans work to be accomplished by subordinates, sets, and adjusts short-term priorities, and prepares schedules for completion of work. Assigns work to subordinates based on priorities, consideration of the difficulty of work and capabilities of employees. Evaluates work performance of subordinates. Gives advice, counsel, or instructions to employees on work and administrative matters. Interviews candidates for subordinate positions, recommends appointments, promotions, and reassignments. Hears and resolves complaints, refers group grievances and serious, unresolved complaints to a higher level. Effects minor disciplinary measures and recommends action for more serious cases. Identifies and arranges for developmental and training needs. Finds ways to improve production and increase the quality of work of subordinates. Develops performance standards.

You will be rated on the following Competencies for this position:

• Communication
• Education and Training
• Leadership
• Project Management

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: No special physical demands such as above average ability, dexterity, or strength are required to perform the work. Work is predominately sedentary and the employee may sit comfortably. There may be some walking, standing, bending, carrying of light items to 20 lbs., driving of an automobile, etc. Physical demands will include set up of classrooms including A-V equipment and preparation of course materials and delivery to the class site. Fieldwork may involve traveling to classes, meetings, and sources of information.

Work Environment: Work is usually performed in offices, meeting rooms, classrooms or similar settings.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Area of Consideration- Eligible applications will be reviewed and referred in the following order:
1. Current permanent VA employees of the facility.
2. CTAP

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:

• Resume
• SF-50/ Notification of Personnel Action

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• License
• Other (1)
• PCS Orders
• Performance Appraisal
• Professional Certification
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):

• Most recent SF-50 if you are a current or former Federal employee
• An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
• Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
• Examples of appropriate SF-50's include:
  • Within grade increases at the highest grade held; or
  • Promotions with an effective date more than one year old; or
  • SF-50's at the highest grade held with an effective date more than one year old.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

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